9025 Church Street East, Brentwood, TN 37027, United States
#19 of 20 hotels in Brentwood
Guests' ChoiceBased on 88 hotel reviews
6.1Cleanliness
6.8
Comfort
6.8
Location
7.8
Facilities
6.5
Staff
7.2
Value for money
6.8
Free WiFi
4.2
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End of dialog contentReviewed: 4 June 2024
Heter
United StatesFront desk closes at night
Good area, quiet, safe
Stayed in April 2024
Reviewed: 13 May 2024
Debbie
South AfricaNothing in the kitchen not even a pot to boil water or a cup and spoon absolutely nothing. The hall way needs a different airfreshener as the one they use smells nasty. Definitely not home from home.
Tv 😏
Stayed in May 2024
Reviewed: 27 April 2024
Will
United StatesBreakfast bars and oatmeal packets are not a continental breakfast. In 11 days my room diddnt get cleaned. My room keys got turned off twice because I left my pistol in my room. I was told guns aren't allowed. When I asked for that in writing they couldn't produce said restrictions.
Quiet, great bed
Stayed in April 2024
Reviewed: 22 April 2024
Anderson
United StatesThere was a funny smell in the hallways and in the room. In the lobby you have to go up some stairs and additional stairs if you are on the 3rd floor. There aren't any elevators. Since it is extended stay housekeeping only comes every 14 days, so you are responsible for taking out your own trash.
It was an easy location to find. There are a lot of food options around the area. The rooms were clean and neat. Your room will come with a fridge, stove and microwave. You can get utensils from the front desk.
Stayed in April 2024
Reviewed: 11 March 2024
Jamie
United StatesAll the stairs
Price
Stayed in March 2024
Reviewed: 5 July 2023
Barnes
United StatesNothing
All
Stayed in April 2023
Reviewed: 26 March 2023
Rebecca
United Statesstaff was not friendly nor helpful, grab and go breakfast was only out for about 30 minutes.
inside corridors
Stayed in March 2023
Reviewed: 21 March 2022
Sarah
United States-The strong smoky smell of the room - no trashcan was provided - the toilet did not flush properly - the bathroom was not cleaned. There were dried sprays of someone’s spit/toothpaste above the sink/on the mirror, hair on the towels - it was NOT clear on the booking site that the lobby would be locked and unmanned after a certain time (even when I provided my ETA). I was lucky to catch the clerk as he was leaving.
The location was excellent.
Stayed in March 2022
Reviewed: 9 July 2021
Melody
United StatesI had a good experience but the place had an odor throughout the building and rooms.
The staff was very helpful and nice. The location was great.
Stayed in July 2021
Reviewed: 6 June 2024
Phrancis
United StatesThere was hair in my drain that prevented the water to leave the tub, they basically told me I was being dramatic and said the hair was never there, there was a naked woman walking around the building, everytime I left my room the room key did not work, it was so stressful I barely got to use the room. Never booking again honestly.
Literally not much
Stayed in June 2024
Reviewed: 5 June 2024
Jamie
United StatesIT IS QUIET.
Stayed in June 2024
Reviewed: 4 June 2024
Brent
United StatesThis place is a joke! Whoever designed it had to be smoking crack! The building is a maze that’s confusing to move around in. There’s no elevator, so if you’re on floor two or above, you have to climb stairs! There was so much pot smoke and lasting odor, I thought Snoop and his crew was staying there. There was no room service for getting towels and/or sheets and pillowcases. They only do that every 14 days! You even have to get your own trash to the dumpster! And, when you do take towels, sheets, etc. to the clerk, Dennis counts every item and tells you if you didn’t bring him, for example, six pillowcases, which he argued with me that I only brought him 4! Argued! And there was a stain on the top blanket and he claimed they’d have to throw it away! Ridiculous! He was acting like we were at the Ritz and everything was top shelf! He angered me so much that I had some really bad things to say and then he called the police on me when I wouldn’t leave the desk! He threatened to throw me out, but I just ended our stay by leaving the next morning, after I’d reserved the room for another week while we were waiting on our apartment to be ready. Needless to say, they missed almost $1000 by being stupid! Needless to say, I’ll NEVER stay there again!!
Not anything I can think of
Stayed in June 2024
Reviewed: 22 May 2024
Ronald
United StatesEntire building had a horrible smell, video camera at reception is usually a sign of frequent unwanted (criminal) activity and had that been in the hotel advertisement we never would've considered the hotel. Most of the positive reviews are due to the price, which IS too good to be true. We requested a refund 10 minutes after checking in and are still waiting for one.
Stayed in May 2024
Reviewed: 13 May 2024
Ivory
United StatesWas give the wrong room. Pull out bed didn’t even have a mattress on it.
Nothing
Stayed in April 2024
Reviewed: 7 May 2024
Jayme
United StatesThe breakfast was only bags of oatmeal and coffee. But there wasn't any bowls out for the oatmeal.
The staff were friendly and helpful. For the most part it was pretty clean.
Stayed in May 2024
Reviewed: 7 May 2024
Karen
United StatesRoom coach was broken. If you sat in it, it would fold up like a taco. While nice to have a kitchenette, how about something stocking it other than a kitchen towel and trash can? No hair dryer nor clothes iron, yet an ironing board? Also, no elevator and 3 floors.
Ran out of coffee at 7:00 am Breakfast was a granola bar or hot water and an oatmeal packet.
Stayed in May 2024
Reviewed: 4 May 2024
Sonya
United StatesMy a/c didn’t get really cool. I had to keep the handle down in order for the toilet to flush.
Convenient , affordable during the week, kitchen .
Stayed in May 2024
Reviewed: 17 April 2024
Wright
United StatesMy bathroom was extremely nasty ! Snot on the walls of the shower , scum all in the tub , dirt and hair in the corners of the bathroom, bed sheets were discolored 🤮. Bath towels were stained and wash rags were stained
Stayed in April 2024
Reviewed: 13 April 2024
Caitlin
United StatesService was a little slow, and there was an off smell on the floor and in the room, there was also hair on the bed.
N/a
Stayed in March 2024
Reviewed: 10 April 2024
Leslie
United StatesThey charged my card over 180 dollars and I have no idea why.
I like the fridge.
Stayed in April 2024
Reviewed: 31 March 2024
Jesus
United StatesN/A
Location
Stayed in March 2024
Reviewed: 27 March 2024
Jesus
United StatesStove burners didn’t work well.
Location.
Stayed in March 2024
Reviewed: 27 March 2024
Isabela
United StatesBreakfast is grab and go and it is good. I loved the muffins but I don't know why there are not anymore!!.I used to grab 1 for me 1 for my daughter and 1 for my grandson ..and were deliccious. The staff is excellent proficiency and always taking care of the guests.
Stayed in February 2024
Reviewed: 22 March 2024
Patrick
United StatesThis place is absolutely nasty. Place smells like death. Rooms are absolutely nasty. I would not walk around in the room without socks on. Bugs were all over the place. Window was open when we got in our room. Staff has no idea what they're doing. I was told I would get a refundd and never did. They won't release the funds through Booking.com to pay me back.
Absolutely nothing. It was a horrible experience.
Stayed in February 2024
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