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Reviews of Comfort Suites Grayslake near Libertyville North 3 stars

1775 East Belvidere Road, Grayslake, IL 60030, United States

#1 of 1 hotels in Grayslake

Guests' Choice

Review score

Based on 329 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 6 June 2024

    7.0
    Nice room for a family.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Front desk staff were rude when it was time to close the pool for the evening. Front desk staff stood over us while we toweled ourselves dry. Very unnerving experience. Also the bed pillows are extremely flat. You need atleast 4 pillows just to raise your head off of the mattress.

    The hotel has a pretty good breakfast spread with multiple items to try.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    8.0
    good value
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    clean, comfortable, and reasonably priced

    Stayed in May 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Open breakfast at 6 on Saturday would be great

    Breakfast was opened at 6:30 which was great. We always miss breakfast because we have to leave early

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Good Place to Stay in Grayslake
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Breakfast Large room Exercise room

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    This time our room 433 didn’t have heat. I asked front desk they came up and had no ideal why the heat wasn’t working

    I’ve always liked this hotel and their king suites

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I wish breakfast started earlier on weekends. We have to leave before 7am for the event

    Stayed in March 2024

  • Reviewed: 11 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I wish breakfast would start earlier.

    Helpful courteous staff. Quiet well maintained

    Stayed in December 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 3 nights

    staff should give some more attention to the customers.

    all is good, thanks.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was cool

    We came for a funeral everything was great

    Stayed in October 2023

  • Reviewed: 7 November 2023

    8.0
    Nice, clean place in good location. Bad breakfast.
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 4 nights

    Breakfast could be better. Not too manyy choices.

    very poor

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Quite & Clean
    • Business trip
    • Solo traveller
    • One-Bedroom Queen Suite - Disability Access/Non-Smoking
    • Stayed 1 night

    Hard to get out of hotel going west. No second exit

    Breakfast

    Stayed in October 2023

  • Reviewed: 3 November 2023

    7.0
    Would stay here again even with the noise from street/highway.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights

    My room faced a highway or busy street and I am a light sleeper so the noise was distracting and effected my sleep. If I would have know at check in I would have requested another room. There is only one entrance to this hotel - expected one should be at the backside too since it's near the highway.

    There was a hot breakfast and indoor pool and didn't realize there was a work out room until day before I was leaving.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The pool area had flying insects and ants. The outdoor sitting area was cluttered, and had no individual chairs, only a picnic table.

    I liked the breakfast, and the room service

    Stayed in October 2023

  • Reviewed: 17 September 2023

    9.0
    Good except for the ants
    • Family with young children
    • Queen Suite with Two Queen Beds and Accessible Tub - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Small problem with ants in our room

    Super close to the Naval base and they provided shuttle to the graduation Clean everyone was nice

    Stayed in September 2023

  • Reviewed: 13 September 2023

    7.0
    Great breakfast
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room needs updating or more regular maintenance. Phone didn't work on arrival. AC, either. Both were fixed promptly. No rugs in the room, but, Floors were not sufficiently cleaned. (Our clean socks were very dirty on the bottom.) Hot tub and pool looked grungy on the rims. Needs good Cleaning! Not inviting.

    The breakfast was great. Room had clean microwave and refrigerator. Towels were plentiful. Location was good.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Dog Friendly, Needs Improved Housekeeping.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Cleanliness of room was lacking. There was black mold in the shower, we actually had what looked like a fungi growing between the toilet base and floor and when we wiped up some water, we realized the vinyl flooring was filthy. Pillows were tiny and uncomfortable. There were a few small patches of grass for dog potty breaks, but no other area for exercising a dog. There really was nothing to do in the general vicinity that was dog friendly so we left early and did not stay the second night.

    We specifically chose this hotel as it allowed dogs. The rooms were not carpeted, which was a bonus traveling with a puppy. Room was a decent size, bed was comfortable enough.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    It's a nice quiet place. If it's not for the bathroom door, I would give them 10 in ratings.
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our room's bathroom door I think is broken. We need to slam the door or push hard to close it.

    Breakfast and location is good. Warm food and very convenient on the place we're going to. It's quiet.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    9.0
    It was a nice home away from home for the week we stayed there.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights

    I have no complaints about the facilities or the staff.

    The breakfast offered a variety of options that pleased the entire family.

    Stayed in June 2023

  • Reviewed: 31 July 2023

    8.0
    Clean rooms
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our bed wasn’t very comfortable. Next time I’ll get a room on the top floor so I can’t hear people moving around. I’ll also get a room farthest away from 45.

    Clean. Floors in room are laminate so no carpet which is great and easier to keep clean

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lighting in room was bad. Water pressure was very low

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    The hotel was very close to our destination. We were able to check in early. Toom was very clean amd spaious. Staff was
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We could hear everything above us and in the hallway. It didn’t seem like our air was working properly.

    The staff was extremely helpful and friendly. Breakfast was tasty. The pool area was a hit especially the hot tub.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    clean, comfortable, convenient and dog friendly
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    very spacious and comfortable room - clean as well. the grounds were very well maintained and the property was set back from the main road so felt a little less urban. also dog friendly! i was so surprised at what we got for what we paid :D

    Stayed in July 2023

  • Reviewed: 5 July 2023

    8.0
    Nice place to stay for a night through town.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Hearing Accessible - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t expecting hard floors, with kids and pools it was something to keep an eye on.

    Safe location for our family

    Stayed in June 2023

  • Reviewed: 18 June 2023

    9.0
    After reading mixed reviews from this hotel, I can say I personally enjoyed it and would recommend it. I could see mysel
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not too much to complain about other than the smell of cigarette smoke that first night, but staff was able to change our room.

    My fiancé and I stayed here over the weekend to go to Six Flags. First night we stayed, our room smelled like cigarette smoke so the front desk staff offered to change our room without any problems. Staff was very nice and reasonable. There was a lot of options for breakfast!

    Stayed in June 2023

Showing 1 – 25

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