100 Essex Road, Old Saybrook, CT 06475, United States
#4 of 6 hotels in Old Saybrook
Guests' ChoiceBased on 417 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.1
Facilities
7.3
Staff
8.2
Value for money
7.4
Free WiFi
7.6
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End of dialog contentReviewed: 3 July 2022
Kimberly
United StatesWhen we checked out the girl there wasn’t very pleasant
When we checked in the girl at the desk was very nice helpful cheerful. Room was clean
Stayed in July 2022
Reviewed: 27 June 2022
Teresa
United StatesThere needs to be more signs that help you direct to the rooms or elevator. That's about it, I really liked the hotel and rooms.
Many options at breakfast, very good. The bed and pillows were comfortable. I did not want to get out of bed. The staff were very kind and helpful. Check in was simple. The shower was great! The room was very large.
Stayed in June 2022
Reviewed: 25 June 2022
Scott
United StatesComfortable and close to I95. Otter Cove is within walking distance- fantastic food.
Stayed in June 2022
Reviewed: 13 June 2022
Linda
United Stateshad to ask to have room made up
location good
Stayed in May 2022
Reviewed: 13 June 2022
Ann
United StatesBathroom could use updating.
Breakfast great. Parking convenient. Clean
Stayed in June 2022
Reviewed: 11 June 2022
Susan
United StatesHalls could be aired out to be fresher.
Very pleasant staff and comfortable beds. Coffee, linens, wifi, were all very adequate. The included breakfast was simple but very acceptable. I would have enjoyed having time to use the pool which looked very inviting.
Stayed in June 2022
Reviewed: 2 June 2022
Danielle
United Stateswe were on the first floor, close to the pool and our room definitely had a damp feel & smelled like mildew. we opened the windows as much as possible.
the location is ideal
Stayed in June 2022
Reviewed: 31 May 2022
Tricia
United StatesThe pool area was very hot! We had to watch kids and it was hot to sit in there. Plus other guests kids were jumping, running and throwing each other around in the pool area. There were lots of kids there because of a baseball tournament. We also were very annoyed with other guests kids running around and yelling late at night, past 11:00. Since the hotel was fully booked it might have been beneficial to have an extra staff member on hand to walk around to keep an eye on things and detour this behavior.
Clean, nice, accommodating. Loved the outdoor patio.
Stayed in May 2022
Reviewed: 23 May 2022
Alexa
United Statesthe room smelled like old or mildew
I liked the first floor it was so convenient, the pool was awesome, breakfast was great.
Stayed in May 2022
Reviewed: 16 May 2022
Susan
United StatesA bit over priced and very ordinary
Very limited
Stayed in May 2022
Reviewed: 2 May 2022
Joseph
United Statesfood is a C-
Functional and served it’s purpose
Stayed in May 2022
Reviewed: 26 April 2022
Nereida
Puerto RicoIt can improve in the breakfast selection by including boiled eggs and additional fresh fruit.
I appreciated the microwave oven and the refrigerator. The bed were good with lots of pillows.
Stayed in April 2022
Reviewed: 25 April 2022
Carol
United StatesThe hotel had only one working ice machine for 3 floors
Beds were comfortable The room and hallway was very clean We checked in late at night and the hotel clerk was heipfu, friendly and courteous.
Stayed in April 2022
Reviewed: 24 April 2022
Charles
United Statesnoisy-thin walls-vould hesr p we ople through them
location
Stayed in April 2022
Reviewed: 21 March 2022
Brian
United StatesThe picture on the tv was very grainy every channel.
The beds are comfortable and it's quiet
Stayed in March 2022
Reviewed: 19 March 2022
Richard
United StatesPillows were all large and fluffy. I needed a smaller, firmer one. Did not sleep well because of that.
Good
Stayed in March 2022
Reviewed: 28 February 2022
Gary
United StatesThe elevator smells really bad ! My king bed was like laying on a hard floor 😩
The pool
Stayed in February 2022
Reviewed: 7 February 2022
Kopp
United Statesparking lot was very poorly cleaned after snow event. the lot around lobby was absolutely untreated and was a skating rink. no signs of salt or sand. we parked illegally in order to park safely. no enough handicap parking at entrances.
rooms were clean, spacious and comfortable. pool looked great but we didn’t use it.
Stayed in February 2022
Reviewed: 7 February 2022
Coloma
United Statesnothing
everything was easy
Stayed in February 2022
Reviewed: 31 December 2021
Carolyn
United StatesInternet did not work in our room Front desk in the am and at check in not friendly. Only friendly and helpful front staff was a young nan. The older couple were not friendly .
Great pool
Stayed in December 2021
Reviewed: 13 December 2021
Christine
United StatesInn was a bit outdated, beds weren’t very comfy, pool closed at 9pm on Saturday night, included breakfast didn’t include very much. Wish the bar area served food or at least apps
It was clean and the staff were friendly. Bonus was bar was open till 2am with Karoke, and it was very fun. Just wish the bar served food or at least apps. Location was great
Stayed in December 2021
Reviewed: 30 September 2021
Linda
United StatesToilet in handicap room is NOT a handicap toilet! Rooms need to refreshed I.e. walls, wallpaper, carpeting.
Friendly and helpful staff.
Stayed in September 2021
Reviewed: 3 September 2021
Salvatore
United StatesDated facility - elevator - rooms - certain areas of the hotel need to be modernized / brought up to the date...based on the nightly rate...
Location....
Stayed in August 2021
Reviewed: 11 August 2021
Darrell
United StatesGreat location. All good
Stayed in August 2021
Reviewed: 10 August 2021
Olivia
United StatesI did not have the breakfast except for the last day of my stay. It was okay. Should have had a waffle maker.
Stayed in August 2021
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