100 Essex Road, Old Saybrook, CT 06475, United States
#4 of 6 hotels in Old Saybrook
Guests' ChoiceBased on 415 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.1
Facilities
7.3
Staff
8.2
Value for money
7.4
Free WiFi
7.6
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End of dialog contentReviewed: 21 May 2024
Kimberley
United StatesDidn't like the pool temperature it stated it was heated. Breakfast was disappointing. The options stated were not available.
We liked the location and the beds were very comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Leigh
United StatesWhen people close their doors it’s incredibly loud. Very jarring. Hard to sleep. Very few cars outside in the lot, yet seemed everybody was in a room right next to me.
Stayed in May 2024
Reviewed: 14 May 2024
Beaumont
United StatesOne of our beds were broken
Convenient location for our trip , clean and all basics were available
Stayed in May 2024
Reviewed: 30 April 2024
James
United StatesRoom decor & comfort, bathroom & breakfast.
Stayed in April 2024
Reviewed: 3 April 2024
Kayty
United StatesNothing special for the price.
The front desk girl, short hair with glasses was the only good thing that stood out.
Stayed in March 2024
Reviewed: 24 March 2024
Montgomery
United StatesNot enough hot water for shower
Clean , Spanish speaking employees, free breakfast and nice spacious room
Stayed in March 2024
Reviewed: 19 March 2024
Elizabeth
United StatesItwasallgood
Everthingwasok
Stayed in March 2024
Reviewed: 5 March 2024
Eric
CanadaNear highway.
Bed very comfortable. Very clean
Stayed in March 2024
Reviewed: 27 February 2024
Liza
United StatesThe hotel itself is very tired looking. Lots of chipping/peeling paint, stains on the carpet, chipped wood, and very outdated. Lots of stains on the drop ceiling. And the pool was freezing-we visited in February and it was super chilly. Out kids had blue lips after 15 minutes.
Our stay was perfect for 1 night. Very clean. Decent breakfast. Affordable.
Stayed in February 2024
Reviewed: 24 December 2023
Renee
United StatesThe one elevator was in the WORST location ever!! Had to walk "forever" just to get to the elevator from the lobby! Then when finally on your floor, had to walk many more corridors again to the room. Very difficult when carrying some heavy overnight bags!!! Never stay here again!!
Breakfast was typical motel fare. Very so so! Location goid.
Stayed in December 2023
Reviewed: 22 December 2023
Elaine
United StatesFront desk attendant at checking didn’t provide much instruction for a first time occupant and did not process payment correctly. Was supposed to go on company card and she never switched it. Also, breakfast was supposed to be included and at 7 am, there was none, not even coffee.
Clean room. Easy to find. Morning staff very friendly.
Stayed in December 2023
Reviewed: 15 December 2023
David
United StatesFor the room rate nothing to complain about really
Clean and quiet. Good location.
Stayed in November 2023
Reviewed: 16 November 2023
John
United StatesBreakfast was the same every day... and one day there was no regular coffee in the machine. Also my room key demagitized twice .. it was a lengthy walk back to the lobby with hands full of stuff to reset a key.
Great central location for what i needed to do .. mystic / uncasville / new haven. Very clean and great value.
Stayed in November 2023
Reviewed: 3 October 2023
Danielle
United StatesElevator smelled awful, all the chips for sale in the snack area in lobby were expired by a few months, our key cards barely worked on any door. I eventually went to the desk and complained and got new ones. Frustrating, but was resolved quickly and no key card issues after that.
Room was spacious, liked microwave and fridge in room, water pressure was fantastic, breakfast had plenty of delicious choices, pool was clean.
Stayed in October 2023
Reviewed: 18 September 2023
Irene
United Statesneeds a painting. the ceiling had black on it looked like mold
good
Stayed in September 2023
Reviewed: 2 September 2023
Mark
United Statesit was nothing like what was in the pictures on the web site which looked new and inviting. the bathroom had the shortest toilet i've ever seen stuck under a counter top.
the hotel was clean and easy to get to.
Stayed in September 2023
Reviewed: 17 August 2023
Lucia
United StatesParking was a nightmare.
Room was clean
Stayed in August 2023
Reviewed: 14 August 2023
Jane
United StatesIt was pretty standard for decor’. Nothing very exceptional. We were disappointed that the pool was closed at 9:30pm and did not open until 9:30am. It makes for a small window of use for travelers and we had two grandkids who would have enjoyed a swim after a long car ride.
The complimentary breakfast was great!
Stayed in August 2023
Reviewed: 12 August 2023
Michael
United StatesSofter beds and a larger bathroom would have made our experience even better.
We loved that there was a pool and it had salt water instead of chlorine. We greatly appreciated that we had a room on the first floor which made it easy to move in and out. We also appreciated that the Otter's Cove was within walking distance and the helpfulness of the staff who helped us immensely with our requests and finding food.
Stayed in August 2023
Reviewed: 9 August 2023
Russell
United StatesEggs were horrible, there was no bananas, there was no bacon and no pancakes
The drinks and juice choices , and breads , yogurt
Stayed in August 2023
Reviewed: 8 August 2023
Mary
United StatesLobby smelled funky, was given keys to a room that hadn’t been cleaned, front desk person did not apologize for the inconvenience, carpets in the hall and rooms were old and stained, fan in the bathroom didn’t work if there was one there
Room was comfortable, helper in the breakfast room was pleasant
Stayed in August 2023
Reviewed: 30 July 2023
Stacie
United StatesSome dated elements in pool and around property, breakfast room very warm (doors closed while cooking happening i think).
Room was clean and spacious, breakfast was timely and well stocked. Pool was great temp, spacious and nice to have shower adjacent.
Stayed in July 2023
Reviewed: 28 July 2023
Eddy
United StatesThe carpets and armchair in the room were dirty.
The beds and the bathroom
Stayed in July 2023
Reviewed: 27 July 2023
Susan
United StatesThe signage was terrible. Had to drive around the entrie building to find the front desk. Strange layout, but a sign would make the difference.
Breakfast was quite decent. Location was a bit out of the way.
Stayed in July 2023
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