3800 Harry S. Truman Boulevard, St. Charles, MO 63301, United States
#16 of 23 hotels in St. Charles
Guests' ChoiceBased on 310 hotel reviews
5.6Cleanliness
6.1
Comfort
6.4
Location
7.3
Facilities
5.8
Staff
6.5
Value for money
6.7
Free WiFi
7.3
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End of dialog contentReviewed: 26 April 2024
Maddieplayz
United StatesThe guy at the desk could use more training in the customer service department for sure.
So the first time, the stay was better all the way around. The second, was not horrible but not as good of an experience as the first time. Over all it is a decent place to stay and the rate is reasonable.
Stayed in March 2024
Reviewed: 23 April 2024
James
United StatesRoom was not ready ( still cleaning) when I arrived so I had to change my clothes in the parking lot at my Moms condo Location was not too appealing
Didn’t know ( wasn’t informed) that breakfast was available Liked the king sized bed
Stayed in April 2024
Reviewed: 21 April 2024
Saniijyah
United StatesBlood all over the rest room refrigerator wasn't working just old and ran down
Nothing
Stayed in March 2024
Reviewed: 10 April 2024
Leah
United StatesNeeds updating
Easy access
Stayed in April 2024
Reviewed: 3 April 2024
Joshua
United StatesGet what you pay for
It was cool
Stayed in March 2024
Reviewed: 3 April 2024
Nelson
United Statesvery strong smelling
Because is close to my projects that I need to be
Stayed in April 2024
Reviewed: 2 April 2024
Natalie
United StatesLoved its
Stayed in April 2024
Reviewed: 25 March 2024
Teresa
United StatesThe mattress should be replace.
It was unique
Stayed in March 2024
Reviewed: 24 March 2024
Sarah
United StatesEverything was fine
Great value, has all the basic necessities, daily housekeeping, gave me an early check in. Very quiet.
Stayed in March 2024
Reviewed: 21 March 2024
Madison
United StatesThere has not been a cleaning person in this room in more than just months. I’m talking about prior to it being named the facility that it’s currently named. I found a parking tag or some kind of some thing from roadway in which is what this place used to be over a year ago There’s fingernails in my bed. There were broken glass pieces from some type of drug use. I assume there’s just absolute self the microwave does not work. I found a cigarette in a pillowcase. I found a pendant with somebody’s ashes in a drawer upon trying to put clothing away, which I then opted not to do is absolutely filthy and it’s sad because the people are very nice. I love the location and I’m going to volunteer to clean this whole place room by room in order to stay here and there room rates could go up tremendously and be worth it.
I like the location
Stayed in March 2024
Reviewed: 18 March 2024
Michael
United StatesA little more cleanliness.
Cheap and Convenient.
Stayed in March 2024
Reviewed: 26 February 2024
Suggs
United StatesThe t.v. channels didn't work only played sounds.
Convenient and affordable
Stayed in February 2024
Reviewed: 8 February 2024
Melanie
United StatesWhen entering the room. The light didn’t come on when you flip the light switch.
The front clerk was nice this time.
Stayed in February 2024
Reviewed: 16 December 2023
Mark
United StatesFound roaches poor TV reception probably due to proximity construction
Closeness and price, they cleaned the rooms daily
Stayed in December 2023
Reviewed: 2 December 2023
Melanie
United StatesFelt like bugs biting you at night in the bed.
There was no breakfast.
Stayed in November 2023
Reviewed: 22 November 2023
Melanie
United StatesThe manager.
The ladies in housekeeping were very pleasantly nice. Some of the employees at the front desk were very pleasant. Manager was not nice at all.
Stayed in November 2023
Reviewed: 9 November 2023
Aungerer
United StatesTv stations,no local channels for news
Stayed in November 2023
Reviewed: 23 October 2023
Kaminski
United StatesRooms need updating, tv remote doesn't work, bedding was clean but otherwise the cleanliness was just so so
Staff was friendly, like the location, rates are very inexpensive. It's ok for a one night stay.
Stayed in October 2023
Reviewed: 3 October 2023
Amber
United StatesTheir was no breakfast
Area
Stayed in October 2023
Reviewed: 9 September 2023
Billy
United StatesSome rooms don't have microwaves. And when you ask about it, quote " we cannot guarantee a room with a microwave " cannot stay more that 3 days are a time Staff were ok but very short.
It was quiet, very roomy. Plenty of parking.
Stayed in September 2023
Reviewed: 4 September 2023
Lane
United StatesThe person who checked us in never got off his cell phone call and got upset when I asked a question because he had to put that conversation on hold to answer me.
Close to the interstate but could not hear any road noise. Easy to enter and exit the property.
Stayed in August 2023
Reviewed: 21 August 2023
Kaminski
United StatesAlthough the cleanliness was acceptable, the whole place needs to be updated. The carpet is in need of a deep cleaning. It had sort of a sticky feel to it. The TV remote didn't work. I had to manually work the TV with the buttons on the side. There was a big gap on the bottom of the door, hardly any outlets, the mini fridge was ancient and never got cold, no hair dryer, no coffee maker or microwave. Those really weren't big issues for us because I always take a small coffee maker, hair dryer, and cooler when we travel, but it may be information for someone else.
The bed was comfortable, and the sheets were clean. It was a smoking room, which is getting hard to find these days. Check-in was easy. Towels were clean and fluffy. The location was good. The rates were cheap, overall, it was a decent place for the money. We have stayed at far worse places, so it was ok for 1 night
Stayed in August 2023
Reviewed: 4 August 2023
Michael
United StatesBed bugs
Nothing this time and bed but gs
Stayed in July 2023
Reviewed: 2 August 2023
Tracy
United StatesThe room had the very strong aroma of an 80 year old who had smoked Marlborough cigarettes for at least 70 years. Then one of the beds in my room reeked of stool. Since I checked in late that night, by the time I had the energy to report it to the front desk the following morning, the front desk host told me he could help me check out. Wow!!
It was peaceful. The cleaning lady was sweet and had pleasant demeanor.
Stayed in July 2023
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