340 Hester Drive, White House, TN 37188, United States
#3 of 4 hotels in White House
Guests' ChoiceBased on 325 hotel reviews
7.0Cleanliness
7.4
Comfort
7.2
Location
8.3
Facilities
7.1
Staff
8.3
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 11 September 2023
Kristina
United StatesThe beds were awful, uncomfortable, and the bed base made so much noise when you moved . The bathroom floor looked like it had never seen a broom of mop in a while . It's supposed to be a non-smoking room, but there were burn makers on the blankets, and it smelled like cigarettes. When I checked the room, I took pictures and went straight to the office and told them . She said they would note it .. At the bottom of the door where the Fram is on the open side, there was a 2-inch gap that you could see outside . I won't stay there again. I would rate it at a 2 star .
Location was good
Stayed in September 2023
Reviewed: 27 August 2023
Kenneth
United StatesEverything excellent
Excellent price and excellent place
Stayed in June 2023
Reviewed: 2 August 2023
Krstina
United StatesNothing
Nice room
Stayed in August 2023
Reviewed: 13 July 2023
Michelle
United StatesDID NOT STAY HERE. Upon arrival, the rooms' floors were sticky like they hadn't been mopped recently or had been but very badly. Went to wash up and there was a large dark dirty area on the ONLY hand towel provided that looked like footprint. We packed up, went to the desk for a refund, and found somewhere else to stay. As our family had 2 cars full of people and it was 2 a.m., this was very disruptive to our trip.
The staff at the front desk were very friendly and understanding in agreeing to refund our reservation.
Stayed in July 2023
Reviewed: 5 July 2023
Kelly
United StatesA number of the outlets in the room did not work so we had to figure out which ones did. One of the lamps didn't have a bulb. Booked because it had a pool but the pool doesn't look like it's been open in quite some time as it still had a cover over it. My kid was disappointed.
The gentleman was kind enough to let me do an early check in as I was coming from out of state, had been on the road since 4am, and forgot about the time zone changes.
Stayed in July 2023
Reviewed: 14 June 2023
Debra
United StatesThe beds were terrible, made a crashing noise that's how old the springs were on the bed. There was a burn hole in my bedspread in a non smoking hotel too.
no breakfast provided
Stayed in June 2023
Reviewed: 12 June 2023
Michael
United StatesStaff was awesome.
Stayed in June 2023
Reviewed: 4 June 2023
Kenneth
United StatesEverything was excellent. No complaints
Excellent staff. Rooms excellent and priced well.
Stayed in June 2023
Reviewed: 30 May 2023
Larry
United StatesDidn't like anything
Nothing it was horrible
Stayed in May 2023
Reviewed: 30 May 2023
Steve
United Statesvery dirty
nothing
Stayed in May 2023
Reviewed: 23 May 2023
Darryl
United StatesRoom never cleaned while we were there. NEVER
Location, room size, price
Stayed in May 2023
Reviewed: 5 May 2023
Liliana
Colombiathe cleaning of the rooms was not the best, the floors have not been cleaned for a long time and the room had a strong smell of cigarettes
Location
Stayed in April 2023
Reviewed: 3 May 2023
Cacu
United StatesNothing.
Awful place. Bad service. Staff didn't Care. Room smelled of smoke and piss. Bugs in the room and staff already knew they were there. Dubious people hanging around the area. Loud people. Didn't stay for night.
Stayed in April 2023
Reviewed: 3 May 2023
Timothy
United StatesBathroom smelled like urine. Burn holes in bedspread. No shampoo. Tub not cleaned and soap from previous guests left in Tub.
Close to highway. Front desk staff very friendly.
Stayed in May 2023
Reviewed: 2 May 2023
Gary
United StatesNo microwave was told no room on the first floor has them and no you cannot buy one and bring one in the room not friendly I tried to actually extend my stay even with this issue when I did extend and paid for upfront they tried to say I didn't pay when in fact I did ended up getting charged another 111 due to I was at work and my wife and baby would have been put out if I didn't pay it I had another booking with them the following week but because of this incident I cancelled and chose another hotel
Nothing at all oh I did like the a&w next door 😂
Stayed in April 2023
Reviewed: 22 April 2023
Bojan
SerbiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 8 April 2023
James
United Statesit was dirty outside. trash everywhere.
Stayed in April 2023
Reviewed: 13 March 2023
Tucker
United Statesbed were super loud at night. could move at all without them creaking like crazy. also where are the tables in the room. not a single room had a table. I’m
nothing
Stayed in March 2023
Reviewed: 5 March 2023
Laura
CanadaThe room was dirty. Floor needed a good vacuum and mop.
Stayed in March 2023
Reviewed: 24 February 2023
Tamara
United StatesCharged for my pets The guest next door had a TV on all night and turned up Remodeling
Location
Stayed in February 2023
Reviewed: 20 February 2023
Rita
United Statesno problems
very clean. Staff person was exceptional, came to fix the TV immediately. Pleasant and professional.
Stayed in February 2023
Reviewed: 10 February 2023
Aaron
United StatesMetal bed frames
Friendly staff. Clean facilities. Good location
Stayed in February 2023
Reviewed: 2 February 2023
Sabrina
United StatesMy 1st night the heat was not turned on in my room. It was a ice storm out that night. I just slept with all my clothes on. I told the clerk next day. I was not happy! next night was ok
Stayed in February 2023
Reviewed: 29 October 2022
Newman
USAWell didn't like that the TV remote batteries was dieing and .couldn't find a gide of TV listening
I was left alone it was quite
Stayed in October 2022
Reviewed: 18 October 2022
Dagny
United Statesit was filthy
location & cost
Stayed in October 2022
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