1361 James Way, Riverside, MD 21015, United States
#3 of 3 hotels in Riverside
Guests' ChoiceBased on 156 hotel reviews
6.9Cleanliness
7.6
Comfort
7.5
Location
8.2
Facilities
7.1
Staff
7.9
Value for money
7.5
Free WiFi
6.9
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End of dialog contentReviewed: 4 September 2021
Leslie
United StatesBreakfast consisted of 2 coffee dispensers and granola bars. The halls were not vacuumed regularly. The trash room was constantly over filled. There was LOUD music and LOUD laughing and hollering. Kids run up and down the hallways. My room was good except for the mattress. It squeaks and one side hand an impression as if someone only slept on that side of the bed.
My room
Stayed in September 2021
Reviewed: 27 August 2021
Margaret
United StatesI loved everything. Shopping right across the street. Cable and internet good. You won't regret staying here.
Everytime I need a break for peace and quietness, I stay at this hotel. I can cook what I want in the kitchen. All rooms has a full operating kitchen. I simply love this place and can't wait to go back.
Stayed in August 2021
Reviewed: 23 July 2021
Eyvonne
United StatesNot like what I expected, not modern and smell like cigarettes an
Friendly staff
Stayed in June 2021
Reviewed: 21 July 2021
Donna
United StatesEverything
Stayed in July 2021
Reviewed: 13 July 2021
Tiffany
United StatesStaff
Everything was ok until I ask the staff that was on my floor which other staff members called her boss lady, if I could get my bed changed because I was staying another day. When I came back from being out my bed was not changed. I then had to go to the front desk and get sheets to change the bed myself. Went out again came back and my key didn't work. I understand people are overworked and under payed but in a hotel setting you must be a little more efficient. People come to hotels to relax, not to work.
Stayed in July 2021
Reviewed: 1 July 2021
Kayla
United StatesNonsmoking room reeked of cigarettes
Stayed in June 2021
Reviewed: 27 June 2021
Stephen
United StatesWe were not able to get the 2 beds we booked. Several interruptions in the evening due to a problem with how they checked us in and putting us in under the wrong reservation
The staff was always very friendly.
Stayed in June 2021
Reviewed: 18 June 2021
Roe-ann
United StatesBlood on mattress - signs of bed bugs but did not get any. Very dirty room. Not worth $168 a night. Ugh.
Location great. Restaurants nearby.
Stayed in June 2021
Reviewed: 1 June 2021
Gary
United StatesThe pots and pans and cooking utensils could stand to be updated.
The staff was very helpful, especially when my room keys would not work. They gladly moved me to a different room when even they couldn't get the electronic keys to work.
Stayed in May 2021
Reviewed: 30 May 2021
Joseph
United StatesConstant marijuana smell in the rooms management didn't do anything about it. People loud in the halls.
Bed was soft
Stayed in May 2021
Reviewed: 15 May 2021
Eve
United StatesEverything!!!!! If I had a car I would have left for another hotel !!!!! Unfortunately I had flown with American Airlines , I used Uber to get to a near by Business and unfortunately was unable to Uber to the hotel ( no Uber’s or lifts were available in that area that late . I literally hitch a ride to the extended Stay . I was stuck and had no choice but to stay there .
Nothing except the location !!! No dishes , cups glasses or even silver ware at all in the rooms . Dirty with fecal material on the base of the toilet that I didn’t see until the next morning . It was almost 2 AM when I checked in and after the Travel experience I had and as well no Uber’s or lifts I was in a state of exhaustion . Had to go to front desk and ask for a cup / glass . No ice Machine in the building anywhere . Then on top of all that they charged me a pet fee when I clearly stated My companion was a professionally trained service animal . Totally under control and at my side . I even explained what he was trained to do. I was met with opposition and a refusal for the pet fee to be removed. Given the situation with the industrial location and being faced with no Uber‘s or lifts to go anywhere else I felt I had no choice but to stay. I had hitchhiked already to get there and I wasn’t about to hitchhike anywhere else!
Stayed in May 2021
Reviewed: 24 September 2021
Anonymous
United StatesAdvertising breakfast and it is oatmeal and granola bars
Very nice and comfotable room
Stayed in August 2021
Reviewed: 4 June 2023
Anonymous
United StatesThere were people smoking pot in their rooms. Very loud all throughout the night.
Staff was very helpful
Stayed in June 2023
Reviewed: 10 April 2024
Clevenger
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 13 February 2024
Carlos
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 11 January 2024
Cole
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 1 December 2023
Brianna
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 26 November 2023
Derek
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 2 October 2023
Pat
CanadaThere are no comments available for this review
Stayed in October 2023
Reviewed: 27 September 2023
Andrea
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 25 September 2023
Allen
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 30 June 2023
Holly
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 15 June 2023
Christine
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 5 March 2023
Danita
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 22 September 2022
Janera
United StatesThere are no comments available for this review
Stayed in September 2022
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