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Reviews of Sleep Inn & Suites Columbus 2 stars

2335 Jonathan Moore Pike, Columbus, IN 47201, United States

#8 of 12 hotels in Columbus

Guests' Choice

Review score

Based on 266 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    6.2

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Showing 76 – 100

  • Reviewed: 24 June 2021

    7.0
    Nice place to rest for the night
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was very small, think water closet with a shower, vanity was outside in living area, no door so lucky I was traveling alone. Breakfast was basic, not a lot of choice but sufficient to have something to eat in the morning.

    Staff was very friendly. Clean hotel, I had a double room nice view of a small pond and Menards parking lot haha.

    Stayed in June 2021

  • Reviewed: 20 June 2021

    8.0
    Overall stay was great!
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My shower was spraying out in the bathroom, my bathroom door was off track so it was getting stuck to open.

    Great location to be playing softball in Edinburgh or Columbus. Breakfast was good with hot bar, homemade waffles etc. I didn’t eat bc I’m not a breakfast person but my daughter liked it.

    Stayed in June 2021

  • Reviewed: 17 June 2021

    8.0
    My stay.
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I had a handicap room, but the shower did not adjust like the other I had before. The sink smelled of mildew.

    The staff were kind and courteous. The bed was very comfortable.

    Stayed in June 2021

  • Reviewed: 10 June 2021

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was really outdated and not well for a family but for the most part it was clean and worked for what we needed. Staff was very friendly and breakfast was awesome and had many choices.

    Stayed in June 2021

  • Reviewed: 29 May 2021

    9.0
    Nice place to stay in Columbus
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They have reinstated their buffet breakfast!

    Stayed in May 2021

  • Reviewed: 15 May 2021

    8.0
    Very good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There wasn'@

    Stayed in March 2021

  • Reviewed: 8 May 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They couldn’t find our reservation from Booking.com when we arrived

    Location

    Stayed in April 2021

  • Reviewed: 26 April 2024

    1.0
    Our room’s door didn’t lock. So slept with unlocked door as staff said they don’t have any more available.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room’s door didn’t lock. So slept with unlocked door as staff said they don’t have any more available..

    Nothing

    Stayed in April 2024

  • Reviewed: 15 April 2024

    5.0
    Exhausted after getting only a couple hours of sleep.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    When we stepped off the elevator the smell of cigarette smoke about knocked us over. We hurried to our room and closed the door. However, the smoke was so strong that 45 minutes later it was filtering into our room. I called the front desk and the girl said she'd come up and check it out. I was so congested and it gave me such a headache that I wasn't able to sleep until after 4 am. When I inquired the next morning I was told that the night clerk did indeed check it out but could not determine which room the smoke was coming from. ( I actually went online to double check if this was a smoke free hotel) because I felt that people must have been smoking in numerous rooms to create as much smoke as there was in the hallway. I was disappointed that the hotel staff acknowledged the problem but chose to turn a blind eye.

    The room was exceptionally clean. We asked the front desk who cleaned our room. Her name is Rain. She did an awesome job.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The beds need updated was very small for queen and rooms was small to have 4 people and luggage in the room

    Breakfast was good and location was fine

    Stayed in April 2024

  • Reviewed: 27 March 2024

    10
    For one night, it was a good choice.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Out of their control, there was a baseball team that was pretty out of control

    Comfortable and friendly staff

    Stayed in March 2024

  • Reviewed: 21 February 2024

    2.0
    Lot of bad marks on our stay -needs better quality control and customer service (and upgrading)
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Advance notice saying hotel smells like chemical due to pool sealing would be nice - would not have stayed due to the smell and the closed pool I was hoping to use. Smoke detector chirping with no one to fix it - finally got a battery at 10pm - earlier front desk said nothing she could do had to wait to 930 someone else comes in (why is this not regularly changed like at home?) Room felt old and grunchy other than the beds. Bathroom had icky pocket door didn’t close all the way and a really low toilet without any grabhandles to aid in getting up (handicap room). Wall heater/ac unit noisy kicking in and out but I feel that’s normal in a lot of rooms. Bed sheet had 3 large yellow stains - ewwww - I did get another sheet set but had to make up the bed myself. Total opposite of holiday inn great experience we stayed at for same money. Told the manager would follow up - nothing yet…

    Expected a bit better for hot breakfast but overall ok (purposely booked a hot breakfast place) Good location for us travelling on interstate. Bed and pillows were comfortable (once I changed the sheets). Staff were pleasant, just not most helpful.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Queen Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom leaking, floor and carpet dirty. Not many options for breakfast. I highly do not recommend this hotel. There are new hotels in the vicinity around the same price range.

    Location

    Stayed in February 2024

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Whirlpool and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    The breakfast was delicious and had lots of options.

    Stayed in December 2023

  • Reviewed: 19 October 2023

    3.0
    I have stayed in past and loved it so booked this time because of maintenance will not stay again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When heat was turned in smelled like chemical or burning plastic had to ask to change room Staff was very nice and changed room immediately but next room mold in shower.

    Staff was very polite and helpful and breakfast was decent and had big variety

    Stayed in October 2023

  • Reviewed: 20 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendliness of staff

    Stayed in August 2023

  • Reviewed: 13 September 2023

    3.0
    Poor
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel is way overpriced; when we opened the door to our room, the smell of mildew was so overwhelming the first thing I did was open the window, however, they have all of the windows screwed shut only leaving you a 2” gap of fresh air; the ac units did not work well and all of our cloths and personal belongings smelled like our room the next morning. This hotel has some serious ventilation issues and air quality issues!

    We liked that this hotel was close to restaurants as well as proximity to Nashville. Staff was friendly!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Great location and nice staff😊
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Although the room and bed were very clean, I noticed the carpet looked old and dirty, I always walked around in shoes because I didn't want to walk barefoot on the carpet.

    The bed was comfortable, sheets were clean. The breakfast was awesome, And the ladies working in the breakfast room are very nice and accommodating.

    Stayed in September 2023

  • Reviewed: 30 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We liked everything. No complaints at all

    Great service from check-in to checkout. Very clean and the grounds are well kept.

    Stayed in July 2023

  • Reviewed: 29 May 2023

    4.0
    I booked a suite I thought was 2 queen bed but was only one queen bed.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    pool wasn’t clean. booking was confusing.

    easy to find

    Stayed in May 2023

  • Reviewed: 22 May 2023

    5.0
    Not top notch.
    • Leisure trip
    • Group
    • King Suite with Whirlpool and Sofa Bed - Non-Smoking
    • Stayed 1 night

    The room was not clean and smelled of mildew. The room, halls, gym, and pool were smaller and darker than expected. The staff was mediocre.

    The breakfast was great with lots of variety and choices! The location was excellent with many restaurants, shopping, and convenience within walking distance.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    1.0
    it needs to be more easily known that there is a $200 cash deposit
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    did not get any of the money I spent back, even without staying

    did not get to stay

    Stayed in April 2023

  • Reviewed: 20 April 2023

    1.0
    we didn’t stay because the manager demanded a $200 per room cash deposit when we arrived even though they had my credit
    • Leisure trip
    • Group
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything.

    nothing.

    Stayed in April 2023

  • Reviewed: 3 March 2023

    4.0
    not what I expected or hoped for. it is unlikely that I will stay there again
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    run down and not clean. There was old water in the ice bucket from the previous occupant and the bucket was dirty. Staff did not apologize and at first said “we don’t have extras!”

    location. the breakfast was good

    Stayed in February 2023

  • Reviewed: 28 February 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Suite with Whirlpool and Sofa Bed - Non-Smoking
    • Stayed 1 night

    The bathroom definitely had black mold in the corners. The bathroom itself has probably not seen a really good scrub down in awhile. After I was done taking a bath, the tub had a gross brown residue leftover that's not very typical of a bath.

    Check-in was fast. Downtown is close by car. Two coffee shops right next door.

    Stayed in February 2023

Showing 76 – 100

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