5597 S 9th St, Kalamazoo, 49009, United States
#14 of 31 hotels in Kalamazoo
Guests' ChoiceBased on 333 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.7
Staff
8.6
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 23 April 2024
Goldner
United StatesFirst room Couldn’t control room temperature. Second room wasn’t cleaned Third room sleeper sofa had no bedding No hair dryer.
Stayed in April 2024
Reviewed: 21 April 2024
Teresa
United StatesThe parking lot was a little dark at night n seemed to be people partying in it that weren't residing at hotel.
Stayed in March 2024
Reviewed: 19 April 2024
Stacy
United StatesNothing significant—as a senior, I could have used a night lite in the bathroom (for sleep interruptions), but that is a very minor issue.
The best part of the facilities was the staff. I interacted with three staff members (“KateLee” by phone and Christina (sp?) and a gentleman in person, and they were all great—helpful and good communicators.
Stayed in April 2024
Reviewed: 17 April 2024
Evonne
United StatesThe beds were so hard that my husband and I could not sleep. We had room number 102 and it was right by the exit and there was so many people in and out all night. It felt like somebody was coming into our room.
I like that it was convenient for the concert we were attending
Stayed in April 2024
Reviewed: 13 April 2024
Jodi
United StatesWe went down to have breakfast & the hot foods were all empty. No eggs, biscuits for the gravy, & only a couple sausage links left. We eneded going out to grab something because we needed to checkout
The location was great & the cost was perfect. The rooms were clean & confortable.
Stayed in April 2024
Reviewed: 6 April 2024
Creller
United StatesThe TV that was mounted to the wall That's supposed to be able to be rotated side to side, what's the loose it just needed attention, I showed the cleaning personnel.
The staff was very likable and kind.
Stayed in April 2024
Reviewed: 26 February 2024
Chelsey
United StatesBreakfast eggs were hard boiled eggs chopped up.. pretty nasty
Clean, beautiful!
Stayed in February 2024
Reviewed: 9 February 2024
Lee
United StatesJust the size of the room that's all nothing else
The staff was amazing , the room was clean
Stayed in February 2024
Reviewed: 18 January 2024
Melissa
United StatesWe had some hot water fluctuations the first 2 days. They resolved themselves so not a complaint. It was just SO COLD the entire time, it would have been comforting to KNOW the hot water was plentiful.
The "owner/manager " who was on duty Jan 11 when we checked in was AWESOME! We LOVED her stories/shares! Would have enjoyed seeing her and chatting with her again.
Stayed in January 2024
Reviewed: 9 January 2024
Don
United StatesThanks . the plaster repair work not so good.
Stayed in January 2024
Reviewed: 9 December 2023
Sierra
United StatesBath tub wouldn’t drain. It took half the night to go down.
Breakfast was perfect and there were lots of options. There was a good balance of healthy and not healthy choices. Something for everyone
Stayed in November 2023
Reviewed: 9 November 2023
Albert
United StatesCan’t think of a thing
Very well kept and staff were all helpful and friendly! The pool area was immaculate and the grand kids loved it! We would stay here next time!
Stayed in October 2023
Reviewed: 1 November 2023
Allyson
United StatesFront Desk was friendly and helpful. Clean facilities and updated. A well kept property off the beaten path.
Stayed in October 2023
Reviewed: 9 October 2023
Delmer
United StatesExtremely clean property and great value !
Stayed in October 2023
Reviewed: 7 October 2023
Janet
United StatesWe didn’t end up on your property. We ended up on another property. We made reservations and never found it. We didn’t stay there and have been charged for it. Can this be cancelled and refunded to our checking account.
Stayed in October 2023
Reviewed: 4 October 2023
Carissa
United StatesRoaches in room
Staff was sleep on the job
Stayed in October 2023
Reviewed: 30 September 2023
Brandi
United StatesHonestly I have no notes. Excellent facilities.
The newly renovated rooms were beautiful, clean and comfortable! The staff was very kind and efficient and our stay was lovely. Great breakfast, too, lots of options!
Stayed in September 2023
Reviewed: 13 September 2023
James
United StatesNothing
Clean and well maintained
Stayed in September 2023
Reviewed: 11 September 2023
Tim
United StatesEverything! Nice place! Nice people! Great breakfast! 5 Star experience!
Stayed in September 2023
Reviewed: 4 September 2023
Jamie
United StatesDo not waste your hard earned money on scammers
We did not like the property. The property did not recognize our booking through booking.com. So they did not honor our stay so we had to sleep in our car in the parking lot. Then Katlynn at the hotel told booking.com we canceled our stay…well she can verify through her security cameras we never left the property we would have love to have been welcomed in to stay there.
Stayed in September 2023
Reviewed: 4 September 2023
Brooks
United StatesThere were some sketchy people always hanging around. Dirt in the bathroom, hair all over the bathroom. Very dirty. The faucet was broken. The air conditioner vent was broken. Hardly anything on the TV.
Pillows were comfortable
Stayed in September 2023
Reviewed: 29 August 2023
Michel
Canadatéléphone in the Room was not Working for long distance calla. This was inconvenient for me.Never for the dial Tone for long distance and Received no help from the desk They d'ID not know how to help.
Stayed in August 2023
Reviewed: 22 August 2023
Miranda
United StatesMy only complaint is with the order-inn food they advertise in the rooms. I ordered from the restaurant in the listing, and the food was overpriced and not good. The restaurant is not affiliated with Sleep Inn, so it's not the hotel's fault, but I'd avoid ordering from them!
I've stayed at a lot of economy hotels right off the interstate in Michigan, and this one is hands down the best I've been to. It's perfectly located right off the highway, clean, feels safe, and has well appointed rooms and a good continental breakfast. All while being reasonably priced. Will be booking again in the future!
Stayed in August 2023
Reviewed: 19 August 2023
Johnson
United StatesProperty was clean, room was small, but clean and cozy.
Stayed in July 2023
Reviewed: 11 August 2023
Mike
ThailandFantastic hotel! The room was super clean and the bed was great. It’s also a quiet area, so I slept like a baby. They have vending machines for snacks, and a comfortable area downstairs to relax. Also, the woman at the front office, Amber, was about the most friendly and helpful person I’ve ever met. I’ll absolutely stay here on any future visits.
Stayed in August 2023
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