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  5. Reviews of Holiday Inn - Cheshire - Southington, an IHG Hotel

Reviews of Holiday Inn - Cheshire - Southington, an IHG Hotel

64 Knotter Drive, Cheshire, 6410, United States

#2 of 2 hotels in Cheshire

Guests' Choice

Review score

Based on 268 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 29 April 2024

    9.0
    Convenient location and friendly staff with clean accommodations.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds and Communications Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    The slamming hotel doors of guests and after hours noise down the hall.

    Easy access from the highway and to my destinations.

    Stayed in April 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The woman working the counter was awesome!

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Communications Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Na

    Pleasant and accommodating staff.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Checkin forgot to give us breakfast voucher, hallways smelled like weed constantly, breakfast was just ok. Eggs aren’t good.

    Parking was close, checkin was easy, room was nice, could see my car from window.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    7.0
    Not bad, but not the best.
    • Leisure trip
    • Solo traveller
    • Standard King Room - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Night reception could improve on addressing & follow through with guest concerns I had people above me that were extremely loud all night during the hotel’s designated quiet hours (10pm-7am) that elephant stomped on the floor pacing with loud bangs literally until 8am. During the night I Attempted to sleep and was not successful. Being fed up after several attempts to doze off, I had called the night receptionist at 4:30am to notify/ask if someone could please ask them to keep the noise down so I could try to get some sleep- receptionist said “I can try to maybe call them but I’m the only one here there’s not much I can do”. While I appreciate the honesty, it was still just a little discouraging, especially because the noise disturbance was happening from 11 PM until 8 AM where my sleep was adversely impacted. Would love to see food options in the lobby for evening/night .

    Rooms were clean and layout is nice, day receptionist is great and very accommodating- I was not able to sleep at all the night I stayed due to noise from up above that carried on until 8 AM, I finally got to doze off around 9 AM, but was woken up at checkout time. I called the front desk apologizing for missing my check out, and they allowed me to do a late check out, which was really nice.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    My GPS had trouble finding the property based on the address.

    Stayed in February 2024

  • Reviewed: 20 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Communications and Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    Clean, convenient location.

    Stayed in December 2023

  • Reviewed: 4 November 2023

    7.0
    Would’ve been good without the crime in the parking lot
    • Leisure trip
    • Couple
    • Standard King Room - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    My truck window was smashed out overnight and the center console was gone through. Although a convenient location the police said it happens there almost nightly and to avoid staying there.

    It was pretty clean and the price was fair

    Stayed in November 2023

  • Reviewed: 18 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Communications Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    Bed was OK in comfort ..pillows were terrible.

    Nice size room...everything needed was available.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    bathtab was a little old. too far away from our destination (New haven)

    high quality, looks new. great service, good breakfest

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bus idling all night outside of our window.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    7.0
    Good stay for the area
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Communications Mobility Accessible Roll-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    The bed was too firm, the pool could have been warmer. Elevator could have smelled better

    The staff was friendly, room was big and the pillows were 10/10

    Stayed in September 2023

  • Reviewed: 27 August 2023

    7.0
    It was a good stay but in the future we may need to find a quieter place
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    There was a lot of noise as we were near route 84 and the truck stop , and I did not sleep well The hotel did not have water or coffee in the lobby. There was no fan in the bathroom so when you took a shower the mirror was fogged up.

    The room was great The room attendant was very good The price was right

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    Good quiet location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Location.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    Nice facility, crappy experience.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room next to me had their phone alarm going off continuously at max volume starting at 4:00am. It took the staff until 6:15am to get them to tuen it off. A few minutes later it started going off again. I checked out at that point. Had less than 4hrs sleep coming off a 14 hour work day and going into a second 14 hr work day. I was pretty peeved. Also my booking description said included breakfast and there was no breakfast included.

    The room I was in was newly renovated. Very nice and comfortable.

    Stayed in August 2023

  • Reviewed: 19 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I thought the price was high. The snacks selection was not very good needs more of a selection. The restaurant was nich. 9th

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The room need a facelift. Peeling ceiling in the bathroom.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    9.0
    A nice place for rest and relaxation
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Its clean and the staff was amazing

    Stayed in June 2023

  • Reviewed: 21 May 2023

    9.0
    The hotel was very clean with pleasant staff and a comfortable bed and linens!
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    I thought that the breakfast was cooked to order. I thought that meant fresh food individually prepared. But found that it was processed food that was just heated up/microwaved. Not scrambled eggs made from fresh eggs, etc The latte was also packaged. It was okay, but I was expecting more. The dining area was very welcoming and very clean. I liked having metal utensils. Also all staff I encountered were very pleasant, the front desk, the breakfast and cleaning personnel. Thank you!

    Stayed in May 2023

  • Reviewed: 16 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    None

    The breakfast is good.

    Stayed in May 2023

  • Reviewed: 18 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast ànd one of the beds we're wobbly

    The pool

    Stayed in April 2023

  • Reviewed: 22 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    Slept so well. Quiet and clean. Would be nice to have breakfast included.

    Stayed in February 2023

  • Reviewed: 31 December 2022

    7.0
    adequate accommodations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    clogged toilet-maintenance issues

    Convenient location

    Stayed in December 2022

  • Reviewed: 10 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wish the staff would have accommodated us checking in an hour earlier at 2pm. I called the front desk the day before and morning off and asked and were told no. We had an afternoon wedding to go to nearby and the extra hour even half hour would have really been convenient. The hotel was empty when we checked in so not sure why that wasn’t possible.

    Stayed in September 2022

Showing 1 – 25

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