571 Phillips Lane, Louisville, 40209, United States
#125 of 147 hotels in Louisville
Guests' ChoiceBased on 699 hotel reviews
6.2Cleanliness
6.7
Comfort
6.8
Location
7.3
Facilities
6.4
Staff
7.7
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 29 May 2024
Jess
BrazilThe floor was dirty, sticky and the room strongly smelled like cigarette
I like the bed, how the room isolates noise from the road. TV services.
Stayed in May 2024
Reviewed: 29 May 2024
Jackson
United States- upgrade ✔️ ✔️ - flooring ✔️ - refrigerator ✔️ - clean ✔️
Stayed in May 2024
Reviewed: 18 May 2024
Bob
United StatesWas in flight path of airport, planes landing most of the night. Description said was a breakfast, no breakfast besides coffee was available.
Stayed in May 2024
Reviewed: 18 May 2024
Blake
United StatesBreakfast
Service
Stayed in May 2024
Reviewed: 16 May 2024
Livingston
United StatesHotel was in the flight path of every plane leaving Louisville International.
The room was comfortable and clean. Front desk pleasant.
Stayed in May 2024
Reviewed: 14 May 2024
Bethany
United StatesMicheal Was an amazing Person!!! He had trouble with the check in system at 2am when we finally reached the hotel. He was apologetic and very helpful. Room was clean and comfortable.
Stayed in May 2024
Reviewed: 11 May 2024
Edwards
United States.
Some questionable people staying here. Made my girls nervous going and coming
Stayed in April 2024
Reviewed: 8 May 2024
Nora
United StatesThe door was a difficult to get open and closed (although it was kind of beneficial since I am notorious for forgetting my keys). I could hear the slamming of other guests doors all throughout the night. I am assuming it is because other guests were dealing with the same thing.
The staff (especially Sandy) was so welcoming and made me feel at home. The room was clean and we hand more than enough blankets to stay warm.
Stayed in May 2024
Reviewed: 29 April 2024
Ian
United StatesIt could have been a little cleaner. Found a few strands of hair in the bed, shower and other places which made me question how often and thorough they clean the place. Found a bug on a counter and a decent amount on other surfaces thru out. Some spots look like it hadn’t been clean in a very long time. Cleaning this place up spotless would go a long way bc everything in the room is so nice and new!
Price was fantastic, room looked great after a renovation I’m assuming. The bed was super comfortable and loved having a fridge and freezer that was a great surprise. The amount of cameras is great bc every inch of the property is covered
Stayed in April 2024
Reviewed: 27 April 2024
Manal
United StatesBathroom wasn’t clean. Found pubic hair on toilet seat and unflushed toilet upon arrival. Bathtub had hair. Room faintly smelled of weed.
Cheap stop for a roadtrip. Bed was comfy.
Stayed in April 2024
Reviewed: 17 April 2024
Brewer
United StatesI didn’t get my deposit back
No breakfast
Stayed in March 2024
Reviewed: 23 March 2024
Darcy
United Statesexterior could be better maintained.
simple, strait forward lodging. No frills but met my needs adequately.
Stayed in March 2024
Reviewed: 18 March 2024
Marian
United StatesGood value
Stayed in March 2024
Reviewed: 11 March 2024
Kent
United StatesRight next to airport. One morning had about a dozen UPS airplanes take off starting at 430 am from the UPS distribution facility. Other than that, really didn’t notice airport nearby.
Was there for a volleyball tournament at the nearby Kentucky Expo Center. Great location less than a mile away. Was undergoing renovation. My room had been completed. Could tell what had been done, but was clean and fresh.
Stayed in March 2024
Reviewed: 26 February 2024
66
United Stateslot of the door lock need fixed
Stayed in February 2024
Reviewed: 19 February 2024
Clarissa
United StatesThe loudness of the airport
Close to where we were going
Stayed in February 2024
Reviewed: 5 February 2024
Ryan
United StatesThe linens weren’t clean had dog hair all over them and the other parties staying in the hotel were beating screaming and hollering outside up till 2 am
It was convenient to restraints and the expo center
Stayed in February 2024
Reviewed: 27 January 2024
Deshawna
United StatesCould have been cleaner. No dusting was done.
Location
Stayed in January 2024
Reviewed: 26 January 2024
Gale
United StatesI had to figure out why the tv didnt work ,pull desk unit out to get to cord and plug it in. room was like 30 degrees. there was coffee but no creamer or sugar. very outdated and stuff like shower rod was rusty and stuff just seemed " patched up"
staff was helpful
Stayed in January 2024
Reviewed: 24 December 2023
Abdikadir
United StatesCleaning
Nothing
Stayed in November 2023
Reviewed: 12 October 2023
Michael
United StatesNo Breakfast, just coffee
On the outside it looked run down, it was in the middle of a upgrade, construction in progress! Clean rooms, very comfortable beds! TV service spotty only couple channels. Price was right!
Stayed in October 2023
Reviewed: 31 August 2023
Mason
United StatesCrickets in my room, wasnt all the way clean.
Stayed in August 2023
Reviewed: 28 August 2023
Debbie
United StatesHad to go ask for towels and then a large refrigerator being placed and my stuff moved without notice. Your sight said there was breakfast- but when I got there and checked in was told only coffee - disappointed.
Stayed in August 2023
Reviewed: 14 August 2023
Adjafre
United StatesThe bathroom was too small and the room was not very clean (we could see a lot of dust on the carpet behind the bedside tables).
The parking lot was easy to find a spot. The room was ok, good for a night of sleep while travelling.
Stayed in July 2023
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