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Reviews of Quality Suites 3 stars

1701 East St. Elmo Road, Austin, TX 78744, United States

#138 of 210 hotels in Austin

Guests' Choice

Review score

Based on 452 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.0

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was Ok not many options ac needed an upgrade pool needed to be repaired like the lining in the pool but overall good stay

    Pool was Clean Rooms Are Clean

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had to ask for towels for the pool and felt like it was a inconvenience as well as when I wanted to purchase a soda from the little shop and didn't have cash

    Right next to the interstate, gas station right next door, restaurants close by, bed was very comfortable , nice side pool, sadly no hot tub, looks like there used to be one at some point in the past

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Nice and comfortable inside. Uncomfortable outside
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A car hung out in the parking lot with 2 young men right next to our vehicle, smoking marijuana. We moved it to another spot. They ended up smoking there too the following night.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    It was ok but could've been better.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's a smoke-feee hotel and smelled very heavily of smoke. The breakfast was disappointing, no juices, or coffee. Only some muffins, wheat, and white bread. Two cereals and not sure on waffles.

    Very convenient location. Was pleased with the amount of time we got to stay.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Noisy AC

    Location. Value.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact that it says paid at property but when I got there at 3:10 they had already charged me when check-in time is at 3:00 so how can they charge me when I haven't even gotten there

    The location was convenient to my event

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Good
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was great front desk awsome.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It's not really soundproof. But the hotel can't help that our neighbour decided to loudly call in the middle of the night.

    Nice hotel, good beds, sufficient breakfast, and our room was a spacious room. Good value for money and employees were helpful.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Pleasant and clean. Road noise a bit intrusive.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    No double glazing so adjacent road was a bit noisy.

    Location was near the Airport, and a Micro Brewery.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good location, no breakfast..
    • Leisure trip
    • Solo traveller
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights

    Hotel promised a breakfast. But it was ONLY 3 apples, 4-5 yogurts and waffle machine which didn't work properly. That it. Very disappoint it . Inclusive breakfast was one of reason i choose that hotel.

    Hotel promised a breakfast. But it was ONLY 3 apples, 4-5 yogurts and waffle machine which didn't work properly. That it. Very disappoint it . Inclusive breakfast was one of reason i choose that hotel. Location was good, close to places i need to be.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Great place to stay!!
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    None

    Vegetarian breakfast n cleanliness

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    A nice stay
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    The room was spacious, bright and clean. The staff was polite. The breakfast was adequate. It was a comfortable stay.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 3 nights

    the breakfast

    breakfast was as bad as it get

    Stayed in March 2024

  • Reviewed: 6 December 2023

    7.0
    Good location and clean
    • Leisure trip
    • Family with young children
    • Queen Suite with 2 Queen Beds - Non-Smoking
    • Stayed 4 nights

    Foam cups and Plates

    Decent breakfast with same options everyday.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Great value and great staff
    • Leisure trip
    • Couple
    • King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very limited and didn't taste very good. Indoor pool wasn't heated.

    Loved the staff, room was clean and comfy.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The elevator needs improvement

    Clean rooms and good free breakfast

    Stayed in November 2023

  • Reviewed: 21 November 2023

    7.0
    It was a nice place to stay.
    • Business trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    1. That there weren't enough tables to seat the guests at breakfast. 2. The only day I actually wanted my room to be cleaned and out the sign on the door, no one did it.

    The rooms were quite clean and comfortable.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Would stay again, but probably on a higher floor.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 11 nights

    The pool needed attention. Water appeared to be circulating but not filtering. Pool water was slimy and contained a lot of hair and other particles. Our first floor windows "touched" the parking lot of the gas station behind the hotel. There was a lot of homeless activity there. WiFi was iffy at times.

    Location was great. Value was great. The room was nice. TV allowed unrestricted use of streaming devices. Having a hot breakfast available every day was fantastic. Cleaning staff was on schedule. Shower was hot.

    Stayed in August 2023

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Suite - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Vert comfortable

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Great stay!
    • Leisure trip
    • People with friends
    • Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There were no fast food restaurants nearby.

    We were there for ACL. The hotel was quiet and did not seem heavily booked. The free breakfast was excellent. The room was clean, and the beds were comfy. All the staff we encountered was friendly, helpful and greeted us with a smile. Would stay again!

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice receptionists.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    7.0
    Weekend in austin
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was only just ok,it's a long way from the centre (there is a bus but I wouldn't recommend and ubers were expensive in the evening).Housekeeping only if asked for.

    Nice clean hotel ,friendly staff ,easy to get to off main roads into town ,big rooms ,good value

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    Superb
    • Business trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Excellent

    Stayed in September 2023

  • Reviewed: 18 September 2023

    7.0
    The room was clean, the bed was fine and the place was clean. Traffic noise a problem
    • Business trip
    • Solo traveller
    • King Suite - Accessible/Non-Smoking
    • Stayed 4 nights

    Noise! My room was on the side of the hotel facing I-35. Fortunately I brought foam earplugs. Without those I wouldn't have slept very well. The bed and bathroom were fine. The A/C blows directly across the bed. I stacked a suitcase and garbage container in front of it so I could leave the much needed A/C on while I slept.

    Breakfast was ok, nothing special, nothing bad. Biscuits and Gravy would be a nice upgrade. Location is always relative to what you're doing in Austin and it worked fine for me.

    Stayed in September 2023

Showing 1 – 25

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