4820 West Reno Ave., Oklahoma City, 73127, United States
#164 of 171 hotels in Oklahoma City
Guests' ChoiceBased on 175 hotel reviews
4.5Cleanliness
5.5
Comfort
5.5
Location
6.0
Facilities
5.3
Staff
6.5
Value for money
5.8
Free WiFi
6.8
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End of dialog contentReviewed: 11 May 2024
Samuel
United StatesThe furniture was all scratched up and broken. Although clean the place was very shabby and cheap looking
Clean and affordable.
Stayed in May 2024
Reviewed: 10 May 2024
Brianna
United StatesThe strong cigarette smell, the surprise $100 deposit, the locked door to get into the lobby, and most importantly the smell in our room
That the TV worked
Stayed in May 2024
Reviewed: 17 March 2024
Diana
United StatesI booked reservations for a 2 bed and when I got there they didn’t have any but they could see my reservation so we ended up with a one bed and recliner why book a room if you won’t have it when you get there it was to late to cancel without being charged to go somewhere else on top of that it was oye and trying to get a room would have been tough
Easy access
Stayed in March 2024
Reviewed: 12 February 2024
Dana
United Statesentry floor was dirty , hallway had stains on the carpets and it smelled like every room had pets, the room I stayed in was dingy but clean
Well lit area and needs to be upgraded
Stayed in February 2024
Reviewed: 15 October 2023
Carol
United StatesYour senior management def needs to take a tour-like under cover boss!! Risky part- w/ other guests asking me if I had a gun? What? Front doors were ALWAYS DIRTY- GROSS! I asked repeat ably to plz clean them-staff- they said yes ok blah blah- never happened! More concerned about smoke breaks and playing on their cell phones! Your guests should not have to ask for this! Dirty- needs painting and carpets cleaned! My reservation was messed up from the get go- I was too tired and jet lagged to change- I kept hoping and praying it would get better!! Never did- Tracy- mngr was ok- she needs re-training or another career!
Kitchen was ok- had to ask for things and then remind the front desk- come on! No big bugs-praise God! Reasonable quiet at night! Did not feel that safe---
Stayed in October 2023
Reviewed: 31 July 2023
Kramer
United StatesThe room smelt like mold and it wasn’t completely cleaned
Everyone was friendly, the water pressure was nice and it was mostly quiet at night
Stayed in July 2023
Reviewed: 12 June 2023
Jared
United StatesIt was an awful neighborhood. There were lots of sketch people hanging around. Room had bugs.
Reasonably cheap. Decent Bed
Stayed in June 2023
Reviewed: 17 April 2023
Rebecca
United StatesThere was a lot of people loitering around in the parking lot. Lots of stomping & yelling throughout the night.
The water pressure was nice and it was easy to access the highway.
Stayed in April 2023
Reviewed: 15 February 2023
Jonathan
United Statesdirty broken down room. bathroom was gross looking.
front desk guy was nice and helpful.
Stayed in February 2023
Reviewed: 28 January 2023
Christopher
United StatesBreakfast was included in my payment but was never served, zero customer service. Wrong room key 🔑 was given to us and we had to stay to wait for the receptionist to finish arguing with another customer.... it was a mess... I will never book such a mess in my life .. waste of money
Nothing
Stayed in January 2023
Reviewed: 19 December 2022
Christian
United Statesthe fact you need your card just to get in to the front desk and breakfast was poor could have provided more
prices
Stayed in December 2022
Reviewed: 19 December 2022
Stevens
United StatesThe hotel seem to be for dogs. At least everyone there that we seen had a dog and you could smell it when you step into the hallway. The entry door to get in hardly worked and you had to wait on staff to let you in
The bed was comfortable
Stayed in December 2022
Reviewed: 7 December 2022
Lana
United StatesI attempted to call the hotel in the afternoon to inform them of our arrival time and it took me 45min to get someone to answer the phone after calling repeatedly. Finally talk to someone and I am then told (after room was already booked and paid for 5days prior) that there is a 100.00 deposit that needs to be paid. There was nothing on neither booking.com nor the hotels site that states there is a deposit. I will never stay at this particular location again. The staff was rude including the manager. The manager stated it isn't her problem about the deposit. They have horrible customer service. On the day we checked out housekeeping knocked on our door at 10am (checkout is at 11am) and asked us if we were staying or checking out. I found that incredibly rude.
The price was great.
Stayed in December 2022
Reviewed: 28 November 2022
Angela
United Statesno dishes available at the reception, could be cleaner, no room cleaning as stated at the time of booking, old facility in a ran-down area.
room size, kitchen, bathroom.
Stayed in November 2022
Reviewed: 26 September 2022
Jacelyn
United Stateshow there was only one elevator and felt like our every move was being watched. also found a cockroach but only one.
most of the staff were nice !
Stayed in September 2022
Reviewed: 8 June 2022
Britney
United StatesNasty dirty floors.
Roof
Stayed in June 2022
Reviewed: 5 May 2022
Chris
United StatesThe place needs some repairs. And they said they had breakfast but they did not. Personally I think amount you pay is too much. I could have stayed at Bestway Inn and it would have been cheaper.
I loved the staff they were absolutely wonderful.
Stayed in April 2022
Reviewed: 12 November 2021
Donald
United Statescleanliness, amenities
price
Stayed in November 2021
Reviewed: 22 August 2021
Renee
United StatesRoom and halls were dirty.
The kitchen layout was nice.
Stayed in August 2021
Reviewed: 24 June 2021
Michael
United States Minor Outlying IslandsAdvertised as extended stay hotel but room had no dishware,
Price
Stayed in June 2021
Reviewed: 19 June 2021
Donald
United StatesBathRoom/Shower was not clean. No bedspread or blanket, just a cover sheet. The parking lot was unkept (scattered trash), and the “feel” of the lobby and hallways was dingy/dirty and poorly lit. The two occupants/residents in the unit across the hall from our room began a 1 hour fever-pitched screaming argument with mutual threats of violence at 5:30 A.M. We were up anyway for an early departure but the heated nature, volume and tone of the disagreement was “unsettling “. The general area around the facility was acceptable (light industry/manufacturing) but the motel’s parking lot was sprinkled generously with litter/trash. Several people “lurking” about gave it a questionable, potentially unsafe feeling.
Close to downtown Oklahoma City. The price was reasonable for a place to sleep for one night but compared to the other lodgings at the same price point we used later on the trip it was not a “Good Value”.
Stayed in June 2021
Reviewed: 10 June 2021
Ouida
United StatesToo many people standing around outside.
No breakfast offered
Stayed in June 2021
Reviewed: 29 April 2024
Tabor
United StatesWas nasty. Had roaches in our room. And also a lot of stuff didn’t work in our room either.
Stayed in April 2024
Reviewed: 11 April 2024
Williams
United StatesThis location had roaches. And in was room bedbug spray was visible.
The bed slept nicely.
Stayed in April 2024
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