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  5. Reviews of Comfort Inn & Suites Lancaster Antelope Valley

Reviews of Comfort Inn & Suites Lancaster Antelope Valley 3 stars

1825 West Avenue J12, Lancaster, CA 93534, United States

#7 of 13 hotels in Lancaster

Guests' Choice

Review score

Based on 576 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 19 June 2021

    7.0
    Too expensive
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    For the location, smell, and look of the property, it was too expensive. The should reduce their price.

    The staff was nice.

    Stayed in June 2021

  • Reviewed: 16 June 2021

    7.0
    More comfort
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Dog poop should be cleaned. I know the owners Should, It was just left yuk!

    Clean

    Stayed in May 2021

  • Reviewed: 13 June 2021

    9.0
    Consistently good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My bed was itchy.

    Have stayed here several times lately. It was clean and comfortable. Breakfast was present.

    Stayed in June 2021

  • Reviewed: 10 June 2021

    9.0
    Floors Dirty. Loud A/C but, otherwise, very good
    • Business trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wood floors were stained with black grime. A/C was inconsistent and came on VERY LOUD. When I checked out, asked for a receipt. Told the guy about the A/C & he just looked at me. The lady next to him, probably a Mgr, apologized and thanked me. Asked for hot water & was directed to a regular sink for tea water. It was hot, I must admit. Price was outrageous but I saved $80 for being a Booking.com elite member.

    Beautiful room with two A/C units and a living room suite. They made an attempt at breakfast with grab & go. Yogurt was large. Included a sausage breakfast sandwich (I’m allergic to sausage), a fruit punch drink & a fruit and nut bar. Was on my way to work event & NO SPOON. Check-in was easy. Friendly staff. Tub was nice. Frig, safe & coffee station present. I think, a microwave. The bed was like a dream, soft and comfy. Wow! Stunning king room suite. Very nice.

    Stayed in June 2021

  • Reviewed: 9 June 2021

    7.0
    No Complaints
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That I couldn’t stay longer…..

    Quiet, clean, comfortable and no one bothered me!

    Stayed in May 2021

  • Reviewed: 1 June 2024

    10
    Will be back
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice food good too

    Stayed in May 2024

  • Reviewed: 1 June 2024

    2.0
    This hotel had the cheapest rates in the area and now I know why.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This is an old dirty inn in need of deep cleaning and maintenance upgrades throughout. Carpets on all floors are heavily soiled (especially in the stairwells) moldy musty smell and dirty walls in all interior areas. Ratty old carpeting in room with old rickety furniture that looked like it was salvaged from the dump. The room had a moldy ashtray smell. The vanity light was not working. Noise from the 14 freeway that runs next to property was annoying. An empty box of condoms was found under the mattress.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Always get a room here great staff no noise free breakfast I have never had a problem staying here will definitely be back

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could stay longer smiles

    Check in early

    Stayed in April 2024

  • Reviewed: 29 April 2024

    5.0
    Passable
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The restroom smelled like mold and they would not let me switch rooms

    Stayed in February 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pillows Are horrible too small too hard? Need the old school pillows.

    Staff was excellent and friendly I wish I knew or I remembered the check Check-in staff's name. She was very nice. The only thing I think is you guys need to provide. Not those small little fluffy pillows. Those pillows are horrible. I have to travel with my own pillows every time I come to the hotell whatever happened to the long pillows?

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    I would stay there again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I love it

    It was very nice and clean.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    6.0
    My stay was short and pleasant. Just get the ice machine working.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Ice machine did not work. Breakfast ended at 9 am, too early.

    It was pet friendly. Staff were nice. Ned was comfortable.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The room was a little shabby. Tiles in the bathroom had dirt/mold in the shower area. The hotel is right next to the freeway and my room looked right out on the freeway; traffic noise was quite loud. WiFi was a bit spotty, coming and going. Breakfast was ok, nothing special. Coffee containers ran out and there was no staff there to refill them.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    1.0
    Worst pace very dirty there are roaches.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Did it like the year and I found on the first night in my bed didn't like the roach I found on the second night of my seven nights day didn't like the management which refused to give me a full refund for the problems I had during my stay

    Nothing

    Stayed in March 2024

  • Reviewed: 4 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    In the bathroom there was no shelf or any thing to place ur towels or cloths

    The cheese in the egg omelette was hard

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Delicious very good 👍

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Excellent great customer service
    • Leisure trip
    • Family with young children
    • Queen Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Suite with Whirlpool - Non smoking
    • Stayed 1 night
    • Submitted via mobile

    I really liked the king and queen suites a private jacuzzi

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Good value for the money
    • Leisure trip
    • Couple
    • Accessible Queen Room with Roll In Shower - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very good. The scrambled eggs were moist and fluffy The room was nice, but it had lots of freeway noise

    Stayed in January 2024

  • Reviewed: 9 January 2024

    3.0
    It could have been a lot better
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Morning staff at the desk

    Stayed in December 2023

  • Reviewed: 12 December 2023

    1.0
    Could have been better
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights

    The night of Dec. 4, 2023 one key wasn't working and the desk clerk would not let my son's wife into the room. They told her only my son could authorize her but he works nights and wasn't available. The clerk said his phone was not on file so she couldn't call him. That was a lie; the next morning the new clerk said his phone was on file and she could have called. My daughter-in-law called me that night but the clerk wouldn't talk to me and I paid for the room with my credit card. The clerk told my daughter-in-law that I couldn't authorize her either. However, the next morning the new clerk told her that my name was on the file and I could have authorized her too. Since they refused to let her into her room, my daughter-in-law was forced to go elsewhere. Fortunately for her, her parents didn't live far away but she had none of her belongings. My son got off work at 3 am, I'm not sure what time he got his wife and went to the desk to clear this up. Overall it stained the experience the couple should have had. The clerk on shift that night needs to be talked to about the lies she told. Personally, I'd fire her.

    The place was clean and other than the one night clerk the employees were nice.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    5.0
    Ok place that is safe to stay in.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was only partially clean. Coffee in the room and in the breakfast area was horrible, as were the "eggs".

    Availability, location, safety

    Stayed in December 2023

  • Reviewed: 1 December 2023

    6.0
    Why have a pool and jacuzzi if it’s closed?
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No amenities available. Horrible breakfast

    Location

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    It was pleasant and relaxing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our toilets water kept running all night long

    It was clean and the staff were very friendly

    Stayed in November 2023

Showing 76 – 100

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