5770 East Pickard Street, Mount Pleasant, MI 48858, United States
#10 of 12 hotels in Mount Pleasant
Guests' ChoiceBased on 252 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
8.5
Facilities
7.3
Staff
8.4
Value for money
7.2
Free WiFi
5.8
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End of dialog contentReviewed: 16 May 2024
Donald
United StatesDon’t care for small round low profile toilets. All the work and materials to renovate property and leave these in? Buying them in quantity I’m sure you would get a good price. Higher profile and elongated is good..
Stayed in May 2024
Reviewed: 15 May 2024
Beth
United StatesHallways were clean, but carpet had areas were it was not laying flat.
Very quiet. Very clean. Staff was friendly and helpful.
Stayed in May 2024
Reviewed: 6 April 2024
Debra
United Stateseverything was great the facility just seemed a bit dated
location was perfect
Stayed in March 2024
Reviewed: 17 March 2024
Mandy
United StatesThe tub would not drain. I informed the front desk but no discount was offered.
We had a room on the 1st floor near an outdoor entrance. Breakfast was offered but we did not partake.
Stayed in March 2024
Reviewed: 10 March 2024
Brian
United StatesFacility could use a little freshening. Rooms could use an easy chair for reading etc in addition to the desk chairs. There was a space for one next to the bed but was missing in multiple rooms.
Complimentary breakfast, sausage gravy and biscuits but no eggs, pool was nice. Eric at the front desk was very accommodating and friendly.
Stayed in March 2024
Reviewed: 12 February 2024
Brian
United StatesThere was no shower curtain. Didn’t notice till we got up to leave. No time to call front desk so did the best we could.
The staff was great. It was very clean. The fact you get breakfast is a nice bonus. Beds are comfortable.
Stayed in February 2024
Reviewed: 5 February 2024
Lorraine
United StatesNoisy.
Convenient location, good price, had a pool and breakfast.
Stayed in February 2024
Reviewed: 31 December 2023
Jason
United StatesThere were two burnt out lightbulbs in the room and a very loose toilet seat and the computer chair was broke.
Stayed in December 2023
Reviewed: 16 November 2023
Donna
United StatesKinda of dated
Pool and hot tub were very nice
Stayed in November 2023
Reviewed: 30 October 2023
Claudia
United StatesThe main door to get in was iffy, had to close 2 X for it to lock. Check it out please room 125
Stayed in October 2023
Reviewed: 30 October 2023
Erica
United StatesBed was super uncomfortable and hard and the pillows were really lumpy. Don’t recommend the breakfast there was hardly anything to eat.
It was clean and close to the location we needed to get to.
Stayed in October 2023
Reviewed: 10 October 2023
Ronnald
United StatesThe real problem was that the sauna didn't work. The hot tub didn't work. The pool was closed after we used it for about a half hour on Sunday for cleaning and never reopened . Keep in mind it was a long weekend. All of those things should have been working.
Location
Stayed in October 2023
Reviewed: 28 September 2023
Dixie
United StatesThe basic housekeeping duties like emptying room cans, collecting dirty towels, and tidying the beds daily were often overlooked. I had to walk two long haulways to the front desk for a box of tissues that hadn't been replaced that day. I'm a senior citizen, and the last thing I needed after a long day of travel was to walk more. Also, the beds are quite high, which makes it difficult for shorter people to climb into.
The front desk staff was friendly. The basic breakfast foods were good.
Stayed in September 2023
Reviewed: 20 August 2023
Tiffany
United StatesFront desk staff was extremely friendly.
Stayed in July 2023
Reviewed: 19 August 2023
Claudia
CanadaDoesn’t change the bed covers
Stayed in July 2023
Reviewed: 26 June 2023
Kelly
United StatesThe beds are so very firm and hard. Neither myself ,son or daughter inlaw could sleep my son ended up trying to sleep in his car!
Staff was very kind. Pool hot tub were Amazing! A true heated pool! Very clean!
Stayed in June 2023
Reviewed: 18 June 2023
John
United Stateslook run down from outside . when we first pull up it what did we book
clean
Stayed in June 2023
Reviewed: 5 June 2023
Mark
United StatesNo hot breakfast
Clean
Stayed in June 2023
Reviewed: 27 April 2023
Marjorie
United StatesRestrooms in the pool area were dirty.
Stayed in April 2023
Reviewed: 28 March 2023
Joan
United StatesOlder building, rooms could use a little extra tlc.
The location was the main feature here. Hotel looked a little older. Staff were exceptional! Friendly and courteous. Both the woman working days and the man (?Eric) were warm and friendly. I'd probably stay here again.
Stayed in March 2023
Reviewed: 20 March 2023
Sadie
United StatesThe beds were rock hard. I am not a fan of rock hard beds. the room lacked useable outlets. There was only one between the beds and then the bathroom. I use a CPAP at night so my other traveler had no outlet to use to charge a phone.
The staff was nice and friendly. The pool was heated. The room was updated and pretty. I loved the way the bathroom was set up so you didn't blind the other person you were traveling with.
Stayed in March 2023
Reviewed: 17 March 2023
Brittany
United Stateswe had a two night stay and housekeeping never came to our room
nice beds. LOVED the pillows. like the pool and hot tub
Stayed in March 2023
Reviewed: 11 March 2023
Debra
United StatesNo full hot breakfast, only continental. So we had to find a restaurant. I feel hotels are not serving breakfast since Covid as an excuse. But never lowered their rates.
Stayed in February 2023
Reviewed: 4 February 2023
Caron
United StatesBox ok Kleenex would have been nice.
Didn’t eat there. Close to casino. Comfortable bed & pillows. Staff friendly
Stayed in February 2023
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