1107 Jamboree Road, Newport Beach, CA 92660, United States
#15 of 37 hotels in Newport Beach
Guests' ChoiceBased on 339 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.8
Staff
8.5
Value for money
6.9
Free WiFi
7.7
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End of dialog contentReviewed: 17 March 2024
Lee
United KingdomThere are some sub standard rooms which I was given first up and had to complain before getting a better room.
Good location
Stayed in March 2024
Reviewed: 10 January 2024
Gavin
United StatesDated. Needs to be modernized. Heater not working and noisy.
Stayed in December 2023
Reviewed: 18 December 2023
Laurel
United StatesNo hand soap in the hotel room, bathroom had only one towel hook, no hotel manual except QR code which led to an incomplete website (many areas were not filled in and look like a subpar beta website “add hours here.” “Add menu here.”) with minimal information about anything within the hotel, inclu room service (no menu?) and other hotel restaurants.
Breakfast was fantastic, staff was attentive and lovely.
Stayed in December 2023
Reviewed: 14 November 2023
Kelsey
United StatesVery expensive and tried to overcharge me fees I had already paid in the booking
Close to what we needed
Stayed in October 2023
Reviewed: 2 November 2023
Anna
United StatesThe mattress was hard as a rock!
Great customer service!
Stayed in October 2023
Reviewed: 24 October 2023
Hyde
AustraliaThe pool required a little more heat.
The main pool at the front of the property was a little cold. Our overall stay was very relaxing.
Stayed in October 2023
Reviewed: 23 October 2023
Stacy
United StatesWalls are paper thin.
Felt very resort like and staff was great.
Stayed in October 2023
Reviewed: 16 October 2023
Emma
United StatesDisappointed in room service - delivered a nice quality meal in to-go containers/paper bag. I could've picked up my order and received the same result. Also, the resort is large, so if walking distances is difficult for you, it makes it tough to get around comfortably.
Nice location, quiet resort, pretty grounds, friendly staff, cool pool areas
Stayed in October 2023
Reviewed: 13 October 2023
John
United StatesDdint clean room any days
Pool. Lobby
Stayed in October 2023
Reviewed: 5 October 2023
Samuel
United StatesWould be nice to have a small table for playing games; missed seeing the Dodger games on TV
Stayed in October 2023
Reviewed: 12 September 2023
Fisher
United StatesThe rooms were very outdated and small and I wish the property had more of an ocean view vibe. Also, the on site self parking was so far away from the rooms that we were left with no choice but to use valet which added up fast.
The variety of activities including 3 separate pools to relax at. They went above and beyond to make sure guests had activities to do while we waited out the only tropical storm that So.Cal has seen in 80 years.
Stayed in August 2023
Reviewed: 31 August 2023
Stacey
United Statesolder buildings but kept up decently.
pool was a touch crowded but pleasant
Stayed in August 2023
Reviewed: 20 August 2023
Donna
United StatesChecking in staff needed to be more aware of locations of rooms. She gave us a map but was not clear about getting to our room from self parking.
Pet and location
Stayed in August 2023
Reviewed: 28 July 2023
Sergey
United StatesAir conditioning. Stairs to the second floor.
The pool
Stayed in July 2023
Reviewed: 3 July 2023
Nicole
United Statesnoisy guests at spa
changed my room when the first one smelled like someone had smoked in it. Gave me a great view/ so happy
Stayed in June 2023
Reviewed: 26 June 2023
Ricci
United StatesFood was a miss and needs attention. The pricing was high for the quality of the food sadly. Room service cleaning was not what typically is to be expected we had to ask for a double cleaning because it was not up to par. The rooms could use some upkeep and updating.
Staff was amazing!! pool and hotel were great including poolside cocktail service.
Stayed in June 2023
Reviewed: 19 June 2023
Chris
United StatesParking was ridiculous expensive. Ridiculous
It was clean and well kept. Starting to get a facelift. The lobby was close to finishing at the front desk.
Stayed in June 2023
Reviewed: 30 May 2023
Jenny
United StatesHad cricket on the room. Could not get it out
Good steak and service
Stayed in May 2023
Reviewed: 25 May 2023
Rupert
United KingdomThe property is stuck in the 1990’s - very outdated even though they are having a refurbishment in some parts it is just a bit of painting. For example my bedroom was a king bay facing with relaxed seating and apparently good quality bathroom - what I got was no relaxed seating and a bathroom in a very poor condition no cleanjj in g service during the weekends.
The staff are friendly and helpful.
Stayed in May 2023
Reviewed: 7 May 2023
Adel
Kuwaitthe room was not ready and after flaying for 25 hrs i and driving for 2 hrs i have to wait for another 2 hrs for the room to be ready with no hospitality wats so ever
location
Stayed in April 2023
Reviewed: 22 March 2023
Vincent
United Statesconstruction
location
Stayed in March 2023
Reviewed: 22 February 2023
John
Canadalots of noise from upstairs unit.
location was great. great for walking cycling. staff were excellent.
Stayed in February 2023
Reviewed: 14 February 2023
Packer
United Kingdomsize and comfort of room very good, staff amiable, facilities good and plenty of space
Stayed in February 2023
Reviewed: 16 January 2023
Sam
United StatesRestaurant is expensive
Location is great - close to Fashion Island
Stayed in December 2022
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