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Reviews of Townhouse Inn & Suites Omaha 2 stars

13929 Gold Circle, Omaha, NE 68144, United States

#52 of 81 hotels in Omaha

Guests' Choice

Review score

Based on 257 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 8 May 2024

    8.0
    All good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast,

    Clean, comfortable bed, quiet

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Dishes/silverware were inadequate and dirty. Toilet bowl was stained and dirty. Missing lampshade.

    Bed was comfortable.

    Stayed in May 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Some updates but still a little dated

    Good value for the cost

    Stayed in March 2024

  • Reviewed: 16 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Room had not been thoroughly cleaned. Bed was very hard.

    Very nice office staff. Wifi was good.

    Stayed in February 2024

  • Reviewed: 15 January 2024

    7.0
    This is a two star hotel, but it is clean and comfortable for the most part.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    No breakfast and more pillows on the bed would be nice. Also, we tried to do some ironing, but both ironing boards that we got were broken. We ended up using the table and a towel instead. Also, our room did not have a coffee maker in it.

    The location is why we chose this hotel. It is fairly basic but did what we needed. The rates seemed a little high for the type of hotel this is and considering there are many choices in the vicinity.

    Stayed in December 2023

  • Reviewed: 17 November 2023

    8.0
    Wonderful
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything about it but the mattress could be updated but other than that we had a good night sleep.

    We like everything about it. The room was very big and spacious. When arriving I received a warm welcome and I was asked if I had pets and I said yes I called and spoke to a gentleman about it. He said yes it’s $5 a pet fee per night. I said okay no problem.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Visiter
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Minor maintenance issues of toilet paper holder and no bathroom exhaust fan.

    Size of room, frig.,m/w, deep tub,lots of counter space and drawers, table,kitchen sink and king size bed.

    Stayed in November 2023

  • Reviewed: 23 September 2023

    7.0
    disappointed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    -there was no battery in the smoke alarm (we knew because the battery door was standing open) -the mattress was hard -the pillows were super thin -the toilet seat was going sideways -the microwave had mold -the room had a very strong perfume/incense smell which bothered my allergies -our king room was given away and we were given a double queen room on the second floor instead

    The room was very clean except for the microwave.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    6.0
    This motel was fine for our purposes. It was close to where we needed to be to visit family.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The air freshener fragrance was too strong. It overwhelmed us each time we walked in the room. The wifi was weak and regularly timed out. This would not be the place to get any work done if you need to use the wifi. Also, when shown two rooms to choose from one of them had a refrigerator with rust all over the front. I chose the other room as I couldn't stand to look at that refrigerator! The room we got only had a little rust on the front of the refrigerator. There is not much in the kitchen (1 bowl, 1 lg. plastic cup, 1 fork). I had seen this in a review before coming, so I brought cereal bowls, mugs, etc. from home. There was a coffee maker with coffee, but no tea. I noticed that the sheets on the bed were quite worn & faded, but they were comfortable. The bedside lamp was rusty. The rusty items need to be replaced with new, or refinished!

    We got a choice of rooms when we arrived. That was nice. The beds were comfortable. The AC worked. It was clean. There was hot water for a shower or bath. Soap and shampoo were provided. There was a hair dryer. We were able to park right in front of our room. The area was quiet. The man who checked us in was very friendly.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    This room was comfortable and adequate for our needs. It was not hard to access.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The lobby and front desk seemed to always be locked up so not easy to ask a question. We stayed 4 nights.

    There was no breakfast but that was already known. Grocery stores and restaurants were not far. The toaster and microwave worked fine. But thought they might have a few things in the kitchen cabinets like plates (even a few paper plates would have been nice and some paper towels.) The cupboards only had 1 bowl, 1 tumbler, 2 forks, 3 spoons and 2 very large serving spoons. There was also a coffee maker but we don't drink coffee. The maids were very sweet but didn't seem to have a full understanding of English. This room had been redone with new vinyl floors. The AC was quiet. The bathroom fixtures all appear new as well as new tile on the floor. Shower worked great. The full size fridge is older but worked well. The bed and pillows slept well.

    Stayed in July 2023

  • Reviewed: 13 August 2023

    7.0
    Quick stay okay
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Place seems more like a residential housing project rather than an Inn Smells like Smokey BBQ and hash

    Good location to mall and restaurants Good size clean comfortable rooms Facilities all working

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Would have liked a recliner in the room. Maybe the room with one bed had a recliner; I don't know.

    According to signage in the room, that whole section was smoke-free and did not allow pets. The gentleman who checked us in was very polite and offered to accommodate our previously-noted preference, as best he could; but all that was available ground level was one bed. On 2nd thought, we should have taken that.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    On Saturday night there was loud music and talking until 3am.I had an early flight, so not ideal

    Very clean and reception desk very helpful

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Shower did not work.

    The room and accommodations met or needs and the location was perfect

    Stayed in July 2023

  • Reviewed: 12 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Homey atmosphere. Friendly staff.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    Nice place to stay in Omaha
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    everything was fine

    Nice room at a good price.

    Stayed in April 2023

  • Reviewed: 22 May 2023

    7.0
    It was a good value and clean and comfortable.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The first room I was in wouldn’t lock. Management was kind enough to give me another room. The first room had a lot of maintenance issues in addition to the door lock: shower faucet handles were loose and couldn’t control water temperature, the air conditioner was rattling, the hair dryer and one ceiling light didn’t work. The second room was much better! No real problems except you could hear people walking/playing upstairs.

    Friendly staff, clean, full size refrigerator, comfortable beds

    Stayed in May 2023

  • Reviewed: 12 April 2023

    8.0
    good price and location, especially if you are a Union Pipefitter right by the hall.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    location and the price.

    Stayed in April 2023

  • Reviewed: 21 March 2023

    8.0
    clean and comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    outside door did not lock when we left.

    very clean and comfortable!

    Stayed in March 2023

  • Reviewed: 9 December 2022

    6.0
    well it’s good for low budget
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    we needed something cheap for 2 nights, and we got something cheap. Motel feeling :/

    cheap input = cheap output

    Stayed in October 2022

  • Reviewed: 12 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    good sized rooms friendly staff and clean

    Stayed in November 2022

  • Reviewed: 16 October 2022

    7.0
    it was adequate
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The bed was not as comfortable as most places I’ve stay.

    It was clean. The price was excellent.

    Stayed in October 2022

  • Reviewed: 26 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast, and the coffee maker did not work..

    Stayed in August 2022

  • Reviewed: 7 August 2022

    6.0
    overpriced
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    He would not give me a discount then. I only needed the room for three hours.

    Stayed in August 2022

Showing 1 – 25

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