13929 Gold Circle, Omaha, NE 68144, United States
#51 of 83 hotels in Omaha
Guests' ChoiceBased on 249 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
8.3
Facilities
7.4
Staff
8.6
Value for money
8.0
Free WiFi
7.3
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End of dialog contentReviewed: 23 May 2023
Mary
United StatesThe first thing I noticed when I pulled into the parking lot was the large group of men partying outside their room and playing loud music, in the parking lot. I immediately didn't feel safe since I was staying alone. Then when I opened the door to my room the smell immediately hit me. It smelled horrible. Not only the powerful smell of some terrible type of cleaner/bug spray perhaps, but also just the underlying smell of people's rancid odors. The smell was really very sickening and over powering. Then I noticed that the second lock on the door above the dead bolt, the kind of lock where you flip the one piece over the door to add extra security, was broken. The piece that you flip was missing entirely, which meant anyone with a key card could walk in at any moment or whenever they wanted to, and that made me feel VERY unsafe.
I initially liked the location but upon arrival I didn't feel safe so I didnt end up staying.
Stayed in May 2023
Reviewed: 20 May 2023
Michaela
United StatesWhen we first got there they have to let you in the lobby which was my first red flag that they need to be behind a security barrier. Then greeted by someone who didn't speak English had to wait for someone to speak with. The gentleman was polite. We go to our room couldn't park by it because a uhaul trailer was parked across several spaces. Strange people sitting outside we walked up filthy stairway to the room. Opened the door and was hit with a smell I assume was some cleaning agent but it was overwhelming. Walked into the room and the smell got worse and walked back out. Husband couldn't breathe and I started itching. Went to turn out key back in and all they said was it was just cleaned no offer of compensation or different room etc.. I needed to leave because I was so uncomfortable didn't want to argue etc. Submitted a request for refund and he said I politely agreed to pay umm no. Then when asking booking for help he told them he offered another room another lie. We had to find other accommodations and I dealt with a rash for three days of our vacation with no offer of compensation. Would highly recommend avoiding this property. The reviews on here must be fake as I cannot find anything positive about this location. AVOID at all costs!!
Nothing!
Stayed in May 2023
Reviewed: 5 March 2023
Martha
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 March 2023
Martha
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 November 2022
Derek
United Statesfriendly staff. clean room. great location.
Stayed in November 2022
Reviewed: 8 November 2022
Elisabeth
United StatesThe room would benefit from better air circulation. CO2 reading topped 1000 when closed up for the night. All in all a great, comfortable stay.
The location is easily accessible. The reception was very good, the room was clean and comfortable.
Stayed in November 2022
Reviewed: 3 November 2022
Kathleen
United StatesThe first room they gave us was dirty. I have pictures. The bed was not made, the garbage can was dirty, there was hair in the sink, the refrigerator was full of leftover food and there was a joint by the phone. like I said, I have pictures. When I complained he told me I could leave and go across the street or take a 2nd floor room. We have mobility issues but we had no choice. That room was better. The lamps didn’t all work. The floor needed sweeping and lots of things needed dusting OH and the door didn’t lock!!!! So when the guy at the front desk told us we could leave and he’d refund my money, when I left and told him I was not staying the additional night and he could just refund for that night, he said he couldn’t refund anything and I would have to go through Booking.com.
Absolutely nothing.
Stayed in November 2022
Reviewed: 16 October 2022
Paige
United Statesoutdated
value for two queen beds
Stayed in October 2022
Reviewed: 4 October 2022
James
United StatesTV wasn't a big HD kind if that's what you're looking for
Huge room, kitchen area
Stayed in October 2022
Reviewed: 13 September 2022
Rodney
United StatesThe room was spacious and clean.
Stayed in September 2022
Reviewed: 6 September 2022
Alan
United StatesThe bath towels were a little small.
It was great to have a full-size fridge, a decent dining table (with place mats!), and a larger than expected room. Nicely tiled bathroom too.
Stayed in September 2022
Reviewed: 5 September 2022
Shannon
United StatesNo elevators. Minimal parking. Something they clean the room with gave me an allergy attack. Had to open the window and door to air out the room.
Comfortable and clean. Friendly staff.
Stayed in September 2022
Reviewed: 15 August 2022
Rick
United StatesThe place is a little dated/ older, and it was noisy during the night when we stayed there.
Great price compared to other hotels nearby. The staff was friendly and check-in/ check-out was easy. Room was clean and everything worked fine. Large fridge, microwave, small kitchen sink, and large room was all nice features. Convenient and plenty of parking.
Stayed in August 2022
Reviewed: 12 August 2022
Hubey
United StatesHuge room, comfortable bed, great AC, refrigerator and microwave, easy and friendly check in.
Stayed in August 2022
Reviewed: 27 July 2022
Jane
United StatesLanguage challenge with lady who greeted me at the front desk. Had to wait a while for someone else to come back who spoke good English.
I arrived late on a Sunday evening. They were helpful with showing me where to quickly get dinner before everything closed. I had a full size fridge with large freezer in my room. Meant I could refreeze all my water bottles for my coolers. The place was cool and clean.
Stayed in July 2022
Reviewed: 21 July 2022
Cynthia
United StatesLocation was good. Staff very friendly. Beds comfy. Hot shower with really good pressure. Nice large refrigerator in room.
Stayed in July 2022
Reviewed: 10 July 2022
Kimberly
United StatesThe room was a little dated, that is the only thing that would improve the stay.
The room had LVT flooring instead of carpet. The bathroom was tile. Fantastic for us since we have allergies to dust and mold. The personnel we met were wonderful, informative, helpful, and accommodating.
Stayed in July 2022
Reviewed: 9 July 2022
Cody
United StatesThere was some trash left from the previous person - on top of the entertainment center.
Nice, well kept facilities. Staff was very friendly. Mostly clean, but had some trash from a previous person.
Stayed in July 2022
Reviewed: 4 July 2022
Sherry
United StatesRooms were a little dated, which doesn't really matter, but they were clean and nice.
The check-in process was great and went smoothly and we got rooms all together. The man working at the front desk was dressed nicely, knew what he was doing and was very friendly at both check in and check out. It was so nice that the rooms had a fridge/freezer, microwave and toaster.
Stayed in July 2022
Reviewed: 19 June 2022
Sandy
United StatesThe towels were small, thin and rough. There were stains on the bedspread.
The room was nice size.
Stayed in June 2022
Reviewed: 17 June 2022
Z
United StatesThe staff was Excellent very nice people
Stayed in May 2022
Reviewed: 11 June 2022
Jewell
United StatesThe room was nice, comfortable and very homey!
Stayed in June 2022
Reviewed: 3 June 2022
Caleb
United StatesThe TV was disconnected and did not work. But was not a big deal.
Beds were super comfortable and the room was very clean. Only needed a place to sleep quick but did what it needed to. Easy check in and check out and staff was very friendly.
Stayed in June 2022
Reviewed: 10 May 2022
Terry
United StatesThere was a problem with the bathtub faucet. We reported it so they could fix it.
It was like a small apartment. Room was spacious and comfortable.
Stayed in May 2022
Reviewed: 2 May 2022
Thomas
United Statesover priced, loud heater, loud bathroom fan, poor quality lighting. You can tell that the owners of this establishment try to cut costs at every corner and don’t care about ripping off customers.
nice looking rooms
Stayed in May 2022
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