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  5. Reviews of Rodeway Inn Syracuse

Reviews of Rodeway Inn Syracuse 2 stars

6578 Thompson Rd, East Syracuse, NY 13206, United States

#22 of 23 hotels in East Syracuse

Guests' Choice

Review score

Based on 68 hotel reviews

4.1

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    5.1

  • Location

    6.5

  • Facilities

    4.6

  • Staff

    5.9

  • Value for money

    5.0

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 12 November 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The who run the place room service it was half clean and the people was real rude

    The room was nice and the size of the room

    Stayed in October 2023

  • Reviewed: 7 November 2023

    5.0
    Only thing nice about it was the size of the room other than that the staff was not good room servic
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in October 2023

  • Reviewed: 14 November 2022

    4.0
    Spend your money at another inn
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This property is poorly maintained and needs desperate upgrades. The bathroom faucet was falling apart. The main window is cracked. The front door sweep is missing which allows cold air, people's cigarette smoke and noise to come in. The ceiling and walls were full of damage. The room is right by the front door to the inn...tons of vehicle noise and people talking at all hours. The bathroom has no counter at all....just a sink.

    Not too much unfortunately. Room 211 is terrible. The bed was clean & comfy though.

    Stayed in November 2022

  • Reviewed: 5 September 2022

    5.0
    Polite and helpful staff but very old out dated and dirty.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    It was very old and dirty. One of the three rooms smelled like cat urine and was not useable.

    The bed was comfortable. Good parking.

    Stayed in August 2022

  • Reviewed: 31 August 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Supposed to be non-smoking but the room wreaked of cigarettes. There were cigarette burns in the bedspread and in the bathtub. Box spring was terrible. The room was not thoroughly cleaned. Hallways stank so bad they had to periodically spray them with deodorizer. They didn't read the notes I sent ahead of time on booking.com about our service animal and tried to charge us a pet fee. I found it ironic that they would even care considering the deplorable conditions of the room.

    Fairly decent location. Plenty of parking space.

    Stayed in August 2022

  • Reviewed: 20 July 2022

    5.0
    probably the last time I stay there
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    strong odor in hallway and faint cigarette odor in the room

    Stayed in July 2022

  • Reviewed: 16 April 2022

    4.0
    Place was run down and depressing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    There was no breakfast

    There was no breakfast

    Stayed in March 2022

  • Reviewed: 14 March 2022

    3.0
    The ‘husband/janitork was rough with the receptionist. He seemed threathening to her!
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    At departure, The receptionist was fine. But her Apparent husband/janitor came against her to answer in a very gruffy manner to tell me rudely to leave the keys on desk. No coffee pot, no extra blanket in room, no service from him. She was ok.

    Stayed in March 2022

  • Reviewed: 13 November 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Property is showing its age.

    elpful and accomodating staff.

    Stayed in October 2021

  • Reviewed: 19 September 2021

    4.0
    Ehh if you're only staying a few hours I guess it'll work
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smell of hotel, sheets a had burn holes

    Not a lot of liking here and the building had no smoking which was different from the website

    Stayed in September 2021

  • Reviewed: 18 September 2021

    5.0
    Probably would not go there again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needed to be remodeled

    No breakfast

    Stayed in August 2021

  • Reviewed: 29 July 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelled like moth balls. I could taste them. I do not like moth balls.

    Easy access from highway

    Stayed in July 2021

  • Reviewed: 12 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lady at front desk is very rude and they try and say you can't not have ANY I mean ANY VISITORS

    Room size privacy

    Stayed in March 2024

  • Reviewed: 29 August 2023

    9.0
    I enjoyed my stay. My room was comfortable and an excellent value
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The hair dryer didn't work.

    Since my last stay at this Rodeway, they have completed rennovated the place so my room was much nicer yet the price didn't go up.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was dirty no shower curtain in the bathroom . The fridge was dirty. Needs a lot of updating .. was very disappointed for the amount of money it was

    The location was okay

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    I enjoyed my stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell

    It was comfortable stay no issues

    Stayed in July 2023

  • Reviewed: 1 August 2023

    2.0
    Moby trip states that there is breakfast included.. front desk clerk says "no. There's no breakfast"
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No false advertising other Roadway DOES include breakfast

    Not much ....Pubic hair on toilet

    Stayed in July 2023

  • Reviewed: 19 May 2023

    1.0
    the hotel is disgusting.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    nothing! see above.

    nothing! It was filthy. it smelled like cigarettes and urine. there was section 8 housing throughout the hotel. these people left tons of trash outside there rooms. they kept their doors open and talked across the hall to eachother. their children ran up and down the halls being loud. my bathroom sink leaked. there was no screen in the window so I could not get fresh air. there were 2 giant disgusting stains on the couch in my room. there were cleaning and repair items stored in the hallway. the hotel said breakfast was included. it was not.

    Stayed in May 2023

  • Reviewed: 16 April 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place is trash. Couldn't pay me to stay there again. Window frame was broke so the window didn't shut. The bathroom smelled like the inside of a gravity Bong. The TV didn't work. There was a 2 gallon jug of spaghettios just sitting on the roof outside the room. For 120+ dollars for one night I'd sleep better on the bathroom floor of a frat house. Don't do it. I don't leave reviews ever. Just don't go here

    Stayed in April 2023

  • Reviewed: 7 October 2022

    1.0
    Disgusting dirty everything broken and nasty
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    As soon as you walk in the door everything is completely dirty there's burn cigarette holes in everything rips all in the covers you walk towards the bathroom the entire bathroom is dirty and nasty dirt all in the tub all over the sink burn holes rips stains all over everything nothing works everything's broke there was no breakfast the juice machine was giving out straight concentrated juice with no water added to it it was broken everything in the room and building was broke and dirty I was scared to get under the sheets scared to wash my body or put my kids in the tub scared to walk on the floor because everything was completely dirty in the heat did not work and the attended behind the counter just called me and blame me for something I did not take a brown cover I told him to have a nice day because I did not take it and the room was nasty anyway

    Nothing I like how cute the building was on the outside and in the pictures on the website!

    Stayed in October 2022

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy neighbors and hall smelled like cigarettes.

    Not applicable

    Stayed in October 2022

  • Reviewed: 18 September 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Something clean would’ve been nice.

    There was no breakfast (breakfast was advertised). The property is listed as “per friendly,” and on arrival, I was told to pay $20 in cash for our dog. The sign on the door of the room said $8. It was a no smoking room, with multiple signs warning of fines for smoking, and our room reeked of (you guessed it) old smoke. . There was a Kleenex stuffed into the bathroom vent, the fixtures in the bathroom were cracked or poorly repaired, the bed spreads had weird stains on them, the smoke detector had no indicator light on it (we have the same kind at home; it was clearly not hooked up and had no battery), and when I went to put some things in the fridge, it was unplugged, so I pulled it out to plug it in and water dumped out because there were several items still in the freezer, including green beans and ice cream bars, all warm, soft and beginning to rot. We’ve stayed in hotels in poor countries, and they had run-down facilities, but they were clean. This place was pretty icky, and I’ve got fairly low standards. And to cap it off, I couldn’t get the woman at the front desk to give me a printed receipt. Totally sketchy hotel, I would not recommend to anyone.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    1.0
    It was not a good place to stay. Booking should not send travelers there.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was supposed to be in a non smoking room. There were cigarette burns in the couch and the blanket on the bed. The smoke detector was disabled and missing. We found it in the drawer with the hair dryer which was supposed to be hanging in the bathroom. The staff clearly do minimal work. Everything was stained. Had only 5 minutes to determine suitability of the room, which was not enough time to find all of the issues, as we were attending a performance and needed to leave quickly. The breakfast area was dirty and poorly supplied, not to mention the garbage and pill bottles behind the front desk. We had to press a ring doorbell to get someone to come to the front to make sure we were checked out.

    Nothing, worst hotel I have stayed in for the price. It was not clean.

    Stayed in September 2022

  • Reviewed: 23 July 2022

    1.0
    They were very nasty to my daughter. And since she didn’t stay there I want my money refunded.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Identification because it has been stolen. She had to go to another hotel and I want my money refunded.

    I made the reservation for my daughter and put it on my charge. They would not allow her to stay in the hotel because she didn’t have Identification because it has been stolen. She had to go to another hotel and I want my money refunded.

    Stayed in July 2022

Showing 1 – 25

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