1871 East Grand Avenue, Hot Springs, AR 71901, United States
#109 of 119 hotels in Hot Springs
Guests' ChoiceBased on 145 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
7.6
Facilities
6.6
Staff
7.5
Value for money
6.9
Free WiFi
6.4
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End of dialog contentReviewed: 14 April 2024
Greg
United StatesThis is an older facility, keeping that in mind. The room walls were very thin. I could hear the conversation between the people next door. The dead bolt did not work. The bathtub appeared to have patched holes. The door jam to the bathroom was rotted out. A dozen little other things that could be mentioned.
The location was excellent.
Stayed in April 2024
Reviewed: 14 January 2024
Airrein
United StatesNeeds updating
Cheap
Stayed in January 2024
Reviewed: 14 January 2024
Airrein
United StatesRooms need updating.
I like that it’s close to town but not in the city. Great prices
Stayed in January 2024
Reviewed: 19 July 2023
Rebekah
United StatesThe fact that I had to clean and sanitize entire room before I sat down is a def negative in my book. The balcony door did not lock properly and in turn I had no sense of secut
Not really much we liked.
Stayed in July 2023
Reviewed: 16 May 2023
Cherry
United StatesThe guy did try to get the pool open but I'll never really understand why you wouldn't have it ready by a Friday night in May. My friends momma fell and got bruised pretty good wasn't much care about it definitely not a safe design of the concrete and the rooms.
Clean room, lots of TV channels, great location, air worked very good
Stayed in May 2023
Reviewed: 10 April 2023
Marcella
United StatesRooms could use updating sink and bath tub faucets didn't work properly also found syringe in bathroom light fixture
Good staff members and clean
Stayed in April 2023
Reviewed: 23 March 2023
Karen
United StatesI saw roaches in my room but didn’t tell the other family. Room was in need of some repairs.
Wasn’t told about breakfast so didn’t eat breakfast there
Stayed in March 2023
Reviewed: 11 September 2022
April
United Statesthe room was hot even with the ac on the coolest setting.the hot tub had black stains in the hot tub
i love the hot tub in the room.
Stayed in September 2022
Reviewed: 2 August 2022
Crutcher
United StatesNo breakfast being served
I like that its right next to the Waterpark an very convenient far as restaurants and stores
Stayed in August 2022
Reviewed: 22 July 2022
Graci
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 March 2022
Sheila
United StatesNo closet, had to hang our clothes on the doorknob, no continental breakfast.
Clean room big bed.
Stayed in March 2022
Reviewed: 27 September 2021
Seeton
United StatesBroken tiles & mold in shower, hair dryer broken with 1 of the wires cut in half & it was plugged in, no switch plate on light switch. Ottoman cover was nearly ripped off. Was in room 222 Hot Springs Arkansas.
Stayed in September 2021
Reviewed: 13 September 2021
'veronica
United StatesThere were roaches in the bathroom. Not many plugs.
Good value and comfy beds.
Stayed in September 2021
Reviewed: 28 August 2021
Christine
United StatesOur room was nice but my daughters room was terrible. Sink was falling off the wall, fan cover missing, writing on the walls, rust in the sink, etc. She had to transfer to another room that was not falling apart. Needed some paint and touches that would have been an easy fix to make it presentable.
Location
Stayed in August 2021
Reviewed: 19 July 2021
Brittney
United StatesNeed some work done to the walls, tubs, and better cleaning
The room wasn't like I thought they would be need some work done to them
Stayed in July 2021
Reviewed: 30 April 2024
Dean
United StatesThe bathtub spigot constantly leaking Airconditioner did not allow me to change the temperature the floor moulding rotting away
no breakfast
Stayed in April 2024
Reviewed: 16 April 2024
Rodricus
United StatesThe owner was down to earth and very polite and understanding.. The staff are friendly and very efficient in there everyday duties..The room are spacious and very well maintained..
Stayed in April 2024
Reviewed: 14 April 2024
Jennifer
United StatesNothing. No problems.
Really nice for the price! Staff was friendly
Stayed in April 2024
Reviewed: 25 March 2024
Huggins
United StatesNa
Good value
Stayed in March 2024
Reviewed: 20 March 2024
Ramona
United StatesBed smells of urine, no shower grab bars, old dirty broken furniture, no coffee. Nothing to hang clothes up or towels on.
I was there for a funeral. The hotel was close to the church.
Stayed in March 2024
Reviewed: 19 March 2024
Darin
United Statescigarette burns piece of tile missing toilet lid loose
Convenient
Stayed in March 2024
Reviewed: 11 March 2024
Jessica
United StatesN/A
Our room was VERY clean. Beds were soft. We arrived around 4 am and the man at the reception desk was so sweet as well as the rest of the staff this morning. We would most definitely recommend this motel!
Stayed in March 2024
Reviewed: 26 February 2024
Tyler
United StatesThe staff was super friendly. It was quiet. Never heard any neighbors.
Stayed in February 2024
Reviewed: 18 February 2024
Tijuan
United Statesoutside of that the problem I had was the cleanliness and the property management with poor customer service as far as when tenants may need something fixed I wouldn't mind another stay if their willing to reimburse me for a night or credit my account for a stay in a better room this time I just feel like I didn't get the full amenities that we're paid for, thank you all
I liked the location, it made me feel away I actually can clear my head the comfort was pretty good.
Stayed in February 2024
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