2919 Warm Springs Road, Columbus, GA 31909, United States
#48 of 58 hotels in Columbus
Guests' ChoiceBased on 1186 hotel reviews
5.5Cleanliness
6.2
Comfort
6.2
Location
6.9
Facilities
5.7
Staff
7.7
Value for money
6.3
Free WiFi
6.2
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End of dialog contentReviewed: 6 May 2024
Carmen
United StatesThey called me an hour before check-in, to tell me they had no rooms. I had to scramble to find a room and ended up in a not so nice place.
N/A
Stayed in May 2024
Reviewed: 3 May 2024
Douglas
United StatesThe hotel is in great need of cleaning and maintenance!
The staff was friendly and helpful.
Stayed in April 2024
Reviewed: 30 April 2024
Jamie
United StatesSaw a cocaroch, and the smell of weed.
The size of the room, also the the size of the desk.
Stayed in April 2024
Reviewed: 21 April 2024
Proctor
United StatesNowhere to eat or shop close buy
It was w was quiet
Stayed in April 2024
Reviewed: 15 April 2024
Tamara
United StatesThe breakfast on Sunday, was cereal, milk and orange juice out of a carton like what I have at home. The towels, different colors and didn't have enough for us for the one day. Real sad. The door to our room looked like someone had pride it opened before. The smell of weed all in the hallway. I was told 25.00 for my puppy what was charged an extra 25.00 once we left. We had his crate so we didn't mess up the floor. It was better years ago. What happened.
That we could bring our puppy.
Stayed in April 2024
Reviewed: 11 April 2024
Amber
United StatesCockroaches!!! the tub faucet was dripping constantly with rust stains in the tub..fridge was busted so it froze everything in it..
The staff was really nice
Stayed in April 2024
Reviewed: 11 April 2024
Byron
United StatesLukewarm shower,terrible breakfast. The buffet coffee and in room coffee were not drinkable. I will not stay here again, road noise lessened by ear plugs.
Nice towels and bedding.
Stayed in April 2024
Reviewed: 8 April 2024
Candies
United StatesI didn't like the fact that I payed for and used my points on the whirl pool room and the jets didn't even work and when I was walkin out the restroom I stepped in a puddle of water I don't kno how the carpet got so wet I think there was a leak somewhere with the whirl pool
Stayed in March 2024
Reviewed: 8 April 2024
Higgins
United StatesFor a no smoking hotel, it reeked of cigarette smoke and weed smoke, it was filthy in the bathroom and elevators and there were bugs crawling around the rooms. Door jams and locks barely hung on by a screw.
Nothing.
Stayed in April 2024
Reviewed: 6 April 2024
Rosser
United StatesIt was clean, but it appears very tired and worn. A good paint job and some new carpets and mattresses would go a long way.
It was quiet.
Stayed in April 2024
Reviewed: 6 April 2024
Angela
United StatesIt was hit inside. Rooms and bathrooms need an update and deep clean & Deep carpet cleaning.
The location
Stayed in April 2024
Reviewed: 18 March 2024
Malady
United StatesBugs and weird smells
Close to venue
Stayed in March 2024
Reviewed: 18 March 2024
Jennifer
United StatesSmelled of marijuana in the hallways.
Close to the location in which we were visiting.
Stayed in March 2024
Reviewed: 18 March 2024
Amanda
United StatesThe ac unit did not cool the room at all.
Great location and room prices are affordable.
Stayed in March 2024
Reviewed: 21 February 2024
Dorothy
United StatesWhen we checked in about 1am, we had to wait a few because the employee was sitting in the back office. When she finally came out we didn’t get greeted, no hello , no welcome. Just can I have your ID. After all the paperwork was signed , we did not get an enjoy your stay, let us know if you need anything to make your stay more comfortable, just here are your keys. The next day we got up early to breakfast, there was 3 different kinds of cereal, gallon of milk, bread with either butter or jelly, according to the website there was was supposed to bed breakfast. That was a complete disappointment. As we walked through we were not acknowledged. Of course, I say good morning to everyone as I pass by especially to the employees, I want them to feel I truly appreciate them While they are at work, I work customer service and want everyone to feel like they’re at home when they come to visit me at my store. Next day I need towels, she walks out the office with no shoes, dressed like they just rolled out of bed. She grabbed my items and didn’t say a word to me, I felt like I was disturbing her well SHE WAS AT WORK. I will not recommend this place, the employees need to be dressed a lot more professional, presentation is everything to me., a lot more friendlier, my husband told me as while were checking out please stop say anything to anyone, you look ridiculous because not one single person (employee) has not acknowledged you our entire stay.
It was clean, the employees on the other hand was interesting.
Stayed in January 2024
Reviewed: 21 February 2024
Leigh
United StatesBugs, unfortunately the first room had baby roaches in a couple places and then I was moved into another room where I sprayed it down completely & did not have any issues with bugs until two days before I left and saw a full size German cockroach in my room, then I sprayed my room again. I wasn’t the only one that had problem with bugs. I encountered a couple other people that had said they had issues to so apparently it’s a I wasn’t the only one that had problem with bugs. It is an issue with the hotel. The bed was horrible, very uncomfortable. The hotel pictures are very deceiving. It needs to be updated badly. It needs to be cleaned better and taken care of more. I couldn’t switch hotels on such short notice so I had to make the best of this place, thankfully, I come prepared for any situations. It is very close to a lot of shopping areas & dining. Definitely do your research on hotels in the area. Just because it’s convenient to the base and other places & the pictures look good doesn’t mean it is l, dig deep into the reviews!
The girls at the front desk were great! Any of the staff that I met was very friendly and sweet!
Stayed in February 2024
Reviewed: 12 February 2024
Lewis
United StatesI would rather not say
It was good for the money it was alright nothing really much bad to say I slept good and nice and the breakfast was fine and it is near plenty of other places
Stayed in January 2024
Reviewed: 12 February 2024
Fretwell
United StatesWell I thought they had smoking rooms but that wasn’t true and there was no breakfast
Room was clean
Stayed in February 2024
Reviewed: 10 February 2024
Rhonda
United StatesThe staff was nice.
Stayed in February 2024
Reviewed: 29 January 2024
Rose
United StatesThe entire facility was run down. The carpets are threadbare in places, door numbers broken/missing, the door to our room was barely on its hinges and you had to physically lift it up to open and close it. The bedding and towels were all worn and threadbare. The bath towels were not white as the wash clothes and hand towels were but were gold and very poor quaility - like Dollar General quality. So thin you could barely dry off with them. It’s obvious this facility is struggling and based on the area of town we found ourselves in we were nervous staying here.
There was no breakfast which was fine with us since our experience with these complimentary breakfasts is usually bad. The room was comfortable and clean as was the bed. The staff were all friendly and helpful but this location has some definite issues that need to be addressed.
Stayed in January 2024
Reviewed: 17 January 2024
Meadows
United StatesCustomer service was not great! Was not properly greeted as well. There was alot of activity from other guest hanging in the lobby and outside the hotel during my check in.
Stayed in January 2024
Reviewed: 6 January 2024
Only1cliff
United StatesThere was a big dog staying in the room across from me that barked all night. The bathtub was a little small. The elevator did not work.
The receptionist was awesome. I paid for my room in advance. When I checked in there was a issue with the card and it La Quinta would not accept my card although I had already paid booking.com. she was nice enough to give me a room and took care of it later on
Stayed in January 2024
Reviewed: 30 December 2023
Hayden
United StatesThey didn't have breakfast
Friendly staff
Stayed in December 2023
Reviewed: 30 December 2023
Kimberly
USANote breakfast as promised online in the hotel's very outdated needs a home facelift..
Stayed in December 2023
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