909 East Frontage Road , Alamo, TX 78516, United States
#1 of 3 hotels in Alamo
Guests' ChoiceBased on 333 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.6
Value for money
8.3
Free WiFi
7.2
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End of dialog contentReviewed: 29 April 2024
James
United StatesBathroom 1. Door hinge/ lock fell off. 2. Foul odor in bathroom floor drain. 3. Toilet backed up. 4. Window was open about an inch. 5. No alarm clock in room. 6. People used shampoo or some other suds in hot tub. 7. No high chair available for child.8. Shower head not very good. They need to fix up room 202. Please make sure i never get this room again.
Staff is always great. Maintenance man excellent. I've been here once a month for over a year.
Stayed in April 2024
Reviewed: 12 April 2024
Brenda
MexicoThe hot breakfast is very good. There are waffles, juices, bread, bagels, also the coffee is good! The staff is very welcoming, I would definitely go back.
Stayed in March 2024
Reviewed: 1 April 2024
Lopez
United StatesPOOL AND YAKUZZI WERE DIRTY.
LIKE THE FACILITY MY GIRLS ENJOY THE INDOOR POOL AND THE STAFF ARE ALWAYS WELCOMING.
Stayed in March 2024
Reviewed: 15 February 2024
Zoe
United Statesdistance
indoor pool
Stayed in January 2024
Reviewed: 2 February 2024
Vicserr
United StatesN/a
Price
Stayed in December 2023
Reviewed: 1 February 2024
Rafael
United StatesWater pressure in the shower.
Staff was very friendly and very focused on maintaining a clean facility.
Stayed in January 2024
Reviewed: 6 January 2024
Maria
United StatesThe only thing that we considered not to be the best would be the dryer. The washer worked well the dryer took forever to dry the clothes. Other than that everything was great.
Pretty much every thing. The staff was great, very helpful and attentive to your needs. The room was kept clean and neat. The breakfast was good, they had waffles, toast, fresh fruit, refried beans,scrambled eggs, cereal, bagels, juice and milk, it was good. The outside grounds were also very clean. Overall a great place to stay. We will be back again.
Stayed in January 2024
Reviewed: 28 December 2023
James
United StatesPool closed at 1000
Staff very accommodating.
Stayed in December 2023
Reviewed: 14 September 2023
Luis
MexicoBreakfast so poor, service a little bit bad. and saw just two people of staff during my stay at there. when we came at hotel , only were receptionist and in this moment she was cleaning some floor in other place into hotel.
Attention and service provided by receptionist. She tried all of time offer a great service, so gentle, friendly and professional.
Stayed in September 2023
Reviewed: 9 September 2023
Claudia
United StatesThe pool water was too cold
Mostly everything
Stayed in September 2023
Reviewed: 29 August 2023
Castro
United StatesTv issues could not change channels, and no volume
Staff worked very hard to solve our tv problems
Stayed in August 2023
Reviewed: 22 August 2023
Iveth
MexicoThey gave us a bag with apple, banana, water and bread instead of breakfast
Clean, it has fridge, microwave, private pool
Stayed in August 2023
Reviewed: 10 August 2023
Blanca
United StatesThe NO breakfast deal, due to remodeling
Beds are excellent.
Stayed in August 2023
Reviewed: 6 August 2023
Melinda
United StatesBreakfast wasn’t available and we didn’t know until arrival.
Location wa great for me and my family.
Stayed in July 2023
Reviewed: 30 July 2023
James
United StatesCold ,sack, breakfast. No curtains. No security lock on door. No lights between beds.
Location was good.
Stayed in June 2023
Reviewed: 24 July 2023
James
United StatesNo hot breakfast. Remodeling still occurring and we were not notified. Should have been a discounted price. No curtain, no latch lock on door in room ,no light between beds. Looked like room was being remodeled.
Location
Stayed in July 2023
Reviewed: 23 July 2023
Caitlin
United StatesNothing
Was clean
Stayed in June 2023
Reviewed: 19 July 2023
Roberto
United Stateslots of dirt cause of construction
it was in baggies kitchen was closed because of construction
Stayed in June 2023
Reviewed: 18 July 2023
Juan
United StatesWould have liked to know that the breakfast was not being served ,due to a fire. Repairs and construction being done in lobby area. (Should cover the area to prevent dust all over the nice lobby area.)Gave out a bag with banana, apple and a bottle water. I had to go and take the kids out for breakfast every morning for our 4 night stay. Price was the same, I wasn't even offered a discount. Overall, a great place.
Beds were comfortable, clean, spacious and close to everything. Hotel is being repainted, everything looks clean and modern.
Stayed in July 2023
Reviewed: 16 July 2023
Melinda
United StatesStaff was AMAZING!! I will comeback just because of how nicely I was treated
Stayed in July 2023
Reviewed: 11 July 2023
Jarafat
MexicoMaybe just that Food área was closed
Room was really good
Stayed in July 2023
Reviewed: 7 July 2023
Anita
United StatesIt would be nice to update booking description when remodeling. Lobby looked a mess.
No breakfast remodeling the area.
Stayed in July 2023
Reviewed: 25 June 2023
Erik
United StatesI wasn't offered continental breakfast even though it was labeled when booking the room online.
Great location rooms and clean rooms
Stayed in May 2023
Reviewed: 23 June 2023
Sabrina
United StatesBreakfast is served but they won’t refill by 7 am mostly everything is gone and they won’t add more. A staff member was bothered by us being outside laughing and said if we continued and they called with a complaint we would be kicked out. Other than that everything and everyone else was good.
Rooms are always accommodated to liking if available.
Stayed in April 2023
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