3 Centerpointe Drive, La Palma, CA 90623, United States
#1 of 1 hotels in La Palma
Guests' ChoiceBased on 1582 hotel reviews
7.8Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.8
Staff
8.7
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 12 May 2024
Heather
United StatesCarpet in my room was dirty (sticky) and wet.
Staff is great and the rooms are a good size
Stayed in May 2024
Reviewed: 10 May 2024
Carmen
United StatesClean rooms
Stayed in May 2024
Reviewed: 10 May 2024
Miguel
United StatesThe staff was pretty busy so it would be nice to have extra staff.
The facilities, the location were all exceptional.
Stayed in March 2024
Reviewed: 6 May 2024
Stewart
United StatesThe bed needs to be fix and clean while we are out the trash needs to be replace and clean.
The room is nice and the bathroom.
Stayed in May 2024
Reviewed: 5 May 2024
Oscar
MexicoLocation
Stayed in May 2024
Reviewed: 3 May 2024
Cooley
United StatesExperience/ Noisy and abrupt morning wake up by children if your room is a conjoining room with another.
Private/Secure and yet a convenience due to close by gas/freeway and eateries close to location. It usually is my go to spot when I am in town.
Stayed in March 2024
Reviewed: 2 May 2024
Krystina
United StatesWhen we arrived we did not pre-pay through booking.com and the hotel front desk initially would not take the debit card we had because it was online banking with Chime. It eventually got sorted out by having to rebook and pay through the booking.com website, but the initial shock of not being able to check-in was a hassle.
The breakfast was really good and the rooms were very clean. I also liked being able to connect my Netflix account to the room.
Stayed in April 2024
Reviewed: 26 April 2024
Michel
United StatesIs very little hot water. The water in tub did not completely shut off. Water did not drain from tub very quickly..
Great location for us.
Stayed in April 2024
Reviewed: 23 April 2024
Jorge
BrazilPoor breakfast (at least for not americans). I missed breads, ham, cheese, sausages, bacon, in the breakfast.
Good location. Very friendly staff. Nice room. Good cable tv.
Stayed in April 2024
Reviewed: 21 April 2024
Dmytro
IsraelClearness. In one day I caught a cockroach 🪳
Location and the staff
Stayed in April 2024
Reviewed: 18 April 2024
Salcido
United StatesLove the facility was clean and welcoming.also very close to many eating locations
Stayed in April 2024
Reviewed: 15 April 2024
Kelly
United StatesClose to freeways
Stayed in April 2024
Reviewed: 14 April 2024
Nicole
United StatesThe staff was very friendly, the room was clean and the beds were very comfortable.
Stayed in April 2024
Reviewed: 5 April 2024
Peter
HungaryWe spent 9 nights in this hotel. The staff were very friendly and helpful. Advantage: free parking, enough big room, safe environment, good connections, near to hotel there are restaurants What should be improved: during our stay just 1 time came the housekeeper, the breakfast is boring
Stayed in April 2024
Reviewed: 3 April 2024
Kim
MalaysiaNil
The breakfast are good
Stayed in March 2024
Reviewed: 3 April 2024
Liliana
MexicoThe elevator at my point of view needs to have maintenance. The carpet in the hallway was very durty. We use the stairs and went by a room and someone was smoking marijuana.
The room was clean and so the bathroom. The breakfast was ok, the only 2 proteins were eggs an milk. For the cost of the hotel everything was ok.
Stayed in March 2024
Reviewed: 2 April 2024
Arvind
CanadaGood breakfast Nice area
Stayed in March 2024
Reviewed: 29 March 2024
Bertolo
ItalyEverything was ok.
Cleanliness, breakfast and the gym.
Stayed in March 2024
Reviewed: 29 March 2024
Agustin
United Statesthe restroom doors could use a proper lock, rather than just closing the two doors to remain shut.
Stayed in March 2024
Reviewed: 28 March 2024
Reynaldo
United StatesWished breakfast had sausages and eggs.
Proximity and economy of stay to activities with friends in the area.
Stayed in March 2024
Reviewed: 28 March 2024
Bertolo
ItalyEverything was ok.
Cleanliness and breakfast. The gym is well equipped.
Stayed in March 2024
Reviewed: 25 March 2024
Joana
United StatesThe location was super close to everything, the breakfast was way better than i expected
Stayed in March 2024
Reviewed: 23 March 2024
Shawn
United StatesRoom had a wet moldy smell I couldn’t get over, shower was useable but dirty lots of grime and what could be mold on the ceiling. The beds weren’t great, pillows were awful, had to use the pillows from both beds to get comfortable. The property is dated, lots of old appliances and plugs. The key cards I received initially were both faulty and had to be remade, had to drag my luggage all the way down to make new ones.
Quiet and safe location across from an hospital, staff was friendly. Breakfast was nice but I did not partake. Lots of restaurants around like Chick Fil a and Panda Inn. Rates were awesome and big fridge in the room.
Stayed in February 2024
Reviewed: 23 March 2024
Jales
United StatesFloors were completely stained throughout the hallway on the second floor and had possibly not been vacuum in days. The elevator is almost on its last leg. The room door had a busted lock that the property didn’t feel the need to fix. The bathroom toilet along with the shower completely rusted. The term room service is completely extinct. I had to empty my own trash, glad I had a personal vacuum to clean my own floors in the room. Thank goodness there was a Target so I could get cleaning supplies to keep my own room clean. Not once did this location ask if I needed fresh towels or toilet paper. The breakfast or what they called breakfast was not breakfast horrible. My personal experience with this hotel is I will not be back. They make the chain look completely bad.
Conveniently located
Stayed in March 2024
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