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Reviews of The Inn at St Albans Trademark Collection by Wyndham 3 stars

813 Fairfax Rd, Saint Albans, VT 05478, United States

#4 of 4 hotels in Saint Albans

Guests' Choice

Review score

Based on 272 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.4

  • Location

    8.0

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    6.4

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 15 April 2024

    7.0
    Disappointed
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We were disappointed that the pool was closed. There was a very small notice on the website that we missed before booking. An indoor pool was listed on the amenities. Also, the amenities listed a breakfast. The first picture that came up on the website showed an image of the dining area. Well, the dining area was also under construction and we didn't see that posted anywhere. They did offer a bagged breakfast but we had hoped for a little more.

    The place was clean. It was conveniently located for our visit to our son.

    Stayed in April 2024

  • Reviewed: 15 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    room was dirty, wallpaper was peeling off the wall in the bathroom. we were warned at check in but they had early construction going on which was very loud while trying to relax

    the staff was amazing! extremely accommodating

    Stayed in January 2024

  • Reviewed: 14 October 2023

    8.0
    Great spot to stop along the way…
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very clean! A bit dated, but it is currently under renovations to update. The staff at check in and out were great. Also, the breakfast offered in the lobby hit the spot.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room had bugs in it on the wall and ceiling. The rug was stained and the wall paper was falling off. It definitely needs renovations.

    They are renovating it.

    Stayed in October 2023

  • Reviewed: 26 August 2023

    6.0
    It was adequate for the money and location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Furniture in room stained. Wall paper peeling.

    Great breakfast

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 8 nights

    Room size wasn't sufficient for 4 adults & 1 child - no sleeper sofa and not much extra space. Construction/remodeling being done on 2nd floor during stay.

    Good breakfast served every morning - friendly staff - nice pool area and water was pretty warm most of the time.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Ok overall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy AC; ridiculously cheap and lousy breakfast service for a place that charges what La Quinta does

    Helpful staff, willing to let us keep our bikes in our room.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Due to the late check in then I think we could of had a late check out

    We reached way beyond check in but they accommodated us.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    You have to request to have your room cleaned up and new towels. They do not do it automatic

    Very clean and very nice breakfast offered

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Stay was okay.
    • Leisure trip
    • Couple
    • Deluxe King Suite - Non-Smoking
    • Stayed 3 nights

    Breakfast left a lot to be desired. Came down at 9am and most items were gone.

    Stayed in June 2023

  • Reviewed: 7 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above

    The place was in the middle of construction. It was a mess. The room was tiny with one small window

    Stayed in July 2023

  • Reviewed: 29 June 2023

    7.0
    A good hotel in a beautiful location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Tiles on the bathroom floor were cracked. We didn’t get housekeeping service the first morning we were there.

    Nice sized room. Good breakfast selections

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    Worked for the occasion
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was dated, wallpaper peeling, loud ac unit, bathroom tub had rusty/moldy spots. The price was high, but most likely due to the convenient location to St. Albans softball fields and downtown.

    The front desk staff was great. They went above and beyond to tell us about the facility and gave dinner recommendations and menus.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    8.0
    Convenient
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was less than ordinary.

    Location was ideal for our purposes. Room was quiet even though next to interstate.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    Very good becuase we stayed in a recently renovated room.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The access cards we were issued at the desk did not always work to enter the room.

    The breakfast. Friendly staff. Family atmosphere.

    Stayed in June 2023

  • Reviewed: 16 May 2023

    8.0
    Nice facility.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast can be better.

    Very clean facility with friendly staff.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    7.0
    I came ,I slept, I left.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The sink wouldn't drain properly and leaked underneath. Something was obviously clogging it, and that made it uncomfortable using it.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    It was great!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Bathroom wasn’t as clean as I would have liked. Not horrible but needed a bit more attention. Door was banged up. It looked as though someone had tried to break in. The pool looked to have been filled to much. Water everywhere. And they said they didn’t except cash which I guess I understand because you use a credit card to hold the room but if I didn’t have a credit card or debit card i should still be able to walk in and pay cash for a room.

    Staff was friendly and professional. The breakfast and lobby was wonderful. Beds were comfortable. Room was at a great temp when we got there and it was a nice bonus to have the refrigerator already on and cold.

    Stayed in April 2023

  • Reviewed: 17 January 2023

    6.0
    Helpful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    The people that work there are very helpful and understanding.

    They gave us a better room because the first one smelled and the carpet was filthy.

    Stayed in January 2023

  • Reviewed: 25 November 2022

    8.0
    Friendly Staff, Great Location and someone at the front desk 24/7 :-)
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    There appears to be some upgrades in the works on the top floor but I (and my companion) did not sleep well - The bed was very uncomfortable and I have stayed at this in many, many times but this time, the sleep we got was not good

    Love the location right off the highway and a convenience store / gas station right next door

    Stayed in November 2022

  • Reviewed: 4 November 2022

    6.0
    Quiet, comfortable, time for a serious upgrade with Eco friendly products.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That for the price our room was falling apart. Prices of everything is going up. And our wall paper was peeling off the walls in our room! And there was no grout left in-between the tiles in the bathroom. They closed breakfast exactly at 9:00am I was sure I was told it ended at 10:00! So we got there at 8:45 and was cut off from refills. But yes when I asked we could get more juice and coffee. The staff was kind about it. It is time to update. As well as buy more echo friendly products for the guest essentials including using biodegradable plastic forks and packaging on condiments and biodegradable paper plates. After all this is the green state of Vermont and we are very aware of our environment! Let’s keep it clean we can’t afford to throw away that amount of plastic every day we should be leading the way and that includes in the hotels and restaurants!

    It was clean and quiet. Bed was very comfortable. Breakfast tasted good and liked the I like the options for food.

    Stayed in October 2022

  • Reviewed: 1 November 2022

    8.0
    If it wasn't for our job there we wouldn't have stayed if in vacation
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Food was poor. Fake eggs, turkey sausage milk was spoiled

    Breakfast was poor. Milk was spoiled.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    7.0
    Bad location unless you’re a salesman with a car.
    • Leisure trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 1 night

    Terrible location, well outside of town. Hard to get a taxi.

    Great helpful staff.

    Stayed in August 2022

  • Reviewed: 6 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    This facility blocked Fox News. I will never stay at a La Quinta again for this reason.

    Stayed in September 2022

Showing 1 – 25

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