17710 West Panama City Beach Parkway, Panama City Beach, FL 32413, United States
#471 of 831 hotels in Panama City Beach
Guests' ChoiceBased on 1864 hotel reviews
6.8Cleanliness
7.4
Comfort
7.4
Location
7.9
Facilities
7.1
Staff
7.6
Value for money
7.2
Free WiFi
6.3
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End of dialog contentReviewed: 27 May 2024
Bearden
United StatesMy room wasn't that clean the floors were filled in so was the tub
Stayed in May 2024
Reviewed: 26 May 2024
Richard
United StatesNeed to clean the rooms every other day
Location
Stayed in April 2024
Reviewed: 23 May 2024
Jose
United StatesI pay for four nights and I never get room Service. I request to get my room clean They never did. staff needs to be nice with guest. We are paying for our service. Is not good deal with employees with attitude. I'm specifically talking about the receptionists in the lobby.
It’s in good area
Stayed in May 2024
Reviewed: 13 May 2024
Tammie
United StatesFree wifi was hard to set up . Plus it only worked in the lobby .
Breakfast was delicious. The best part .
Stayed in May 2024
Reviewed: 11 May 2024
Miller
United StatesWalls needed fixing and painting. No shampoo or conditioner in room, told they ran out of it. Left a meter charger there, but was told they didn't find it.
Excellent
Stayed in May 2024
Reviewed: 9 May 2024
Melody
United StatesCarpet was filthy. Beds were hard. Closet was rusted and gross. Hardware in shower was loose.
Location
Stayed in April 2024
Reviewed: 6 May 2024
Michael
United StatesFriendly reception.
Breakfast not bad. Checking in staff not very friendly. Very indifferent.
Stayed in May 2024
Reviewed: 30 April 2024
Charmaine
CanadaWe didn't like the fact that we had to schedule to have our room cleaned. I had to ask for clean towels. The second thing I didn't like was the fact that we could not stay for one extra hour after the normal checkout as we were then going to a condo which we rented for a week. We do understand that you have to clean but ... we found something else to do.
The room was large which was good as we were there for 3 nights. It was a perfect location as we had family staying at Seagull Villas at the same time. 5 minutes away. The first girl on the desk was very personable and lovely. There was one other that was very nice as well as the manager who we met a couple of times.
Stayed in March 2024
Reviewed: 30 April 2024
Manuela
United StatesRoom was dirty, floor , lamps carpet and toilet were all dirty. Am old sick left in the room with trash. The first 15 mins my g family feet were black from walking on the floor in the room.
Staff was marvelous
Stayed in April 2024
Reviewed: 29 April 2024
Tumay
United StatesPersonally the wifi was one thing that I did Not like because it was very slow.
I liked the beach area nearby like 12 min away. In the room I liked that they provided some breakfast which was nice. I liked that when we asked for new sheets there was no hesitation to help us and that was very kind and nice.
Stayed in March 2024
Reviewed: 11 April 2024
Sierra
United StatesThe light on the mirror kept dying and coming back on. Could not turn the TV on due to the TV remote not working at all in Room 305. The room also smelled musty, and the air conditioner needs to be cleaned properly and thoroughly.
I liked that the hotel was cleaned, check in was quick and easy, along with the location being very convenient.
Stayed in April 2024
Reviewed: 10 April 2024
Traveler
United StatesYet another hotel whose need for facility repairs and updating suggests they'll need high prices in the future in order to afford the necessary staff.
When the air conditioner in my room failed to work, I was moved to a superior room.
Stayed in March 2024
Reviewed: 7 April 2024
Whitney
United StatesThere should be more options at breakfast and also more room to sit down and enjoy breakfast.
Location was perfect and the rooms were nice and spacious.
Stayed in April 2024
Reviewed: 4 April 2024
Charles
United StatesJesus is Lord
Stayed in March 2024
Reviewed: 2 April 2024
Jane
United StatesNot having an adequate amount of towels. It did not have rooms facing the beach as expected.
The cleanliness of the property.
Stayed in March 2024
Reviewed: 31 March 2024
Jaxon
United StatesDidn’t know there would be a charge for our dog until we got there, phone in room didn’t work. Housekeeping did not clean our room or give clean towels. There were 2 towels in the room and they did not want to get me more even though there were 5 of us registered in the room. When didn’t give us clean towels, I asked for clean towels, I had a hard time getting what I needed. The Manager on Duty when we arrived at 4:00pm on Tuesday March 26. Was rude and unhelpful. I would wait for hours so that I could talk to someone different. The male housekeepers were decent but the female one that I spoke with was just as rude as the Manager on duty! Never enough food for the breakfast and we got there usually by 7:30 AM. Had to beg for Milk for my granddaughter to have cereal. The person setting up for breakfast for the following morning on Tuesday evening was the best employee that I saw. She was helpful, kind, and helped me out so that I could feed my grandchildren pizza for dinner Tuesday evening. I asked her if I could get some napkins for the pizza and she also offered me paper plates. That may not seem like much but it was so nice to not have to beg for assistance and for her warmth and smile.
Pet Friendly, close to beach
Stayed in March 2024
Reviewed: 25 March 2024
James
United StatesThere was a dog across the hall barking all night.
The location and atmosphere.
Stayed in March 2024
Reviewed: 18 March 2024
Lucy
United Statesthe room was huge and great value, breakfast every morning
Stayed in March 2024
Reviewed: 14 March 2024
Naomi
United StatesBathroom had rizzor cap on the floor. So was the bathroom cleaned if so why didn't the cleaning staff see this 🤔
Front staff was nice, breakfast area was clean, selection was good 👍
Stayed in March 2024
Reviewed: 10 March 2024
Candace
United StatesIt allows pets but on the booking site it does not tell you that there is a fee per night for a pet.
Stayed in March 2024
Reviewed: 2 March 2024
Louis
United StatesCleaning only every 3 days.
Stayed in March 2024
Reviewed: 2 March 2024
Webster
United StatesBath needs updating with stain removal. No wifi.. Bedroom excellent.
Stayed in February 2024
Reviewed: 26 February 2024
Diego
United StatesAll clean
Stayed in February 2024
Reviewed: 20 February 2024
Stuart
United StatesThere was not hot water the morning of our departure.
The motel was pet friendly.
Stayed in February 2024
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