12909 IH 37, Mathis, TX 78368, United States
#1 of 2 hotels in Mathis
Guests' ChoiceBased on 197 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.4
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 6 June 2022
Nora
United StatesThe elevator was broken
The breakfast r delicious
Stayed in June 2022
Reviewed: 12 April 2022
Karina
United StatesNo power
Stayed in April 2022
Reviewed: 21 March 2022
Mary
United StatesThe smell of the elevator and the most part of it the elevator would be out of order most of the time
Was good
Stayed in March 2022
Reviewed: 21 March 2022
Soliman
United StatesThe elevator had some issues during our stay, nothing major and didn’t really cause such a bother
It was clean and the rooms were very nice
Stayed in March 2022
Reviewed: 12 March 2022
Ken
United StatesThe patching to damage on the walls in the room was bad. Paint did not match. They did not even screw holes before painting. My first room had a broken A/C and I had to move. Breakfast was very good though.
It was in a good location and easy to access my room
Stayed in March 2022
Reviewed: 21 February 2022
Norma
United StatesIt was a big room making it easier for me to get around. Breakfast was excellent !!
Stayed in February 2022
Reviewed: 7 February 2022
Brian
United StatesOnly thing I could complain about was the water damage on the ceiling on. I reported the damage to the Management team who stated they would have the maintenance team repair the problem.
Pet Friendly! Great breakfast. Easy off, easy on to I37 either way. Couple of gas stations close by along with a number of restaurants for a quick meal. Very comfortable bed. Nice bathroom. Huge bath towels. Lots of parking even for vehicles pulling a trailer. Big rolling carts for bringing items up to your room. Nice exercise room. Beverage dispensers and ice machine on the first floor.
Stayed in February 2022
Reviewed: 5 February 2022
Bernie
United StatesThe room wasn't cleaned properly. There was opened soaps in the restroom and the air conditioner was not working properly which made the room very humid and sticky. I was charged double as well.
Quick check in.
Stayed in December 2021
Reviewed: 17 January 2022
Deanna
United StatesHorrible repetitive constant beating noise seemed to come from plumbing. Kept me awake entire time (Rm 204). Do not stay in this room. Drain lever in sink not working.
Location Location Location. Extra wide stairways. Great breakfast.
Stayed in January 2022
Reviewed: 27 December 2021
Araceli
United StatesGood room size
Stayed in December 2021
Reviewed: 14 December 2021
Robert
United Statesno hot water
Stayed in December 2021
Reviewed: 18 November 2021
Vicky
United StatesThe only negative remark would be that the bathtub had a color stain on the outside and the toilet made a loud shrill sound with each flush, but all in all we were very satisfied with our stay.
We appreciated the early check in, due to being in town for my daughter's Dad's funeral. We were able to make it to the service on time after freshening up in our room. That meant so very much to us. The continental breakfast prepared us for our long trip home. Very much appreciated. There was a minor issue, but your manager believed in us and everything was taken care of and handled in a courteous and professional manner. We will definitely stay when we travel back in the coming months. Again, thanks so much. Room 121 and 116.
Stayed in November 2021
Reviewed: 15 November 2021
Douglas
United StatesThe elevator did not work. There was no fridge in our room, and as a mother to 2 young children this was extremely disappointing to me. No where to store milk. Bathroom needed to be cleaned better.
I love the staff and location. Their breakfast was great and satisfied me my husband and 2 kids with their variety of options.
Stayed in November 2021
Reviewed: 4 November 2021
Doug
United StatesValue, for 100$ you should not have black mold in the shower, musty smelling shower curtain and a smelly HVAC unit with corrosion in the discharge vents
location
Stayed in November 2021
Reviewed: 23 September 2021
Beverly
United StatesCleaning the rooms and replacing the towels
Did not eat there, ate out
Stayed in September 2021
Reviewed: 18 September 2021
Noe
United StatesThe breakfast
The hotel was smelling bad
Stayed in August 2021
Reviewed: 25 August 2021
Jeanette
United StatesNothing
Everything
Stayed in August 2021
Reviewed: 2 August 2021
Julio
United StatesNot much this time no pool no warm breakfast. Our microwave was nasty so could not warm up any of our food. Only one roll of toilet paper and we ran out. Elevator smell like poop
Air was super cold n comfortable beds
Stayed in August 2021
Reviewed: 25 July 2021
Jessica
United StatesElevator was broken. There was an awful smell in the hallways. Also my husband left a shirt behind and no one turned it in. So make sure you double check your room before you leave because chances of it being turned in are slim to none.
It was near restaurants and right off the the highway.
Stayed in July 2021
Reviewed: 24 July 2021
Munoz
United Statesthe 3rd floor smelled like sewer..and elevator sounded like it was going to break.
lobby was very nice and clean..
Stayed in July 2021
Reviewed: 20 July 2021
Stephen
United StatesCould hear floors above you
Excellent service
Stayed in July 2021
Reviewed: 4 July 2021
Jose
United StatesN/A
Staff very friendly very knowledgeable very helpful. Most off all very clean.
Stayed in June 2021
Reviewed: 17 June 2021
Jose
United StatesOur bath tub was a little to high
Everything else at this location
Stayed in June 2021
Reviewed: 15 June 2021
Rose
United StatesThe pool was closed but it's understandable.
I liked how easy it was to check in and check out. The beds were comfortable. The staff was very friendly.
Stayed in June 2021
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