24868 Interstate 45 North , Spring, TX 77386, United States
#25 of 28 hotels in Spring
Guests' ChoiceBased on 645 hotel reviews
6.6Cleanliness
7.1
Comfort
7.2
Location
7.8
Facilities
7.0
Staff
7.9
Value for money
7.2
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Brittney
United StatesNothing
Everything
Stayed in April 2024
Reviewed: 10 April 2024
Ray
United StatesPool wasn’t inviting
The room was nice
Stayed in April 2024
Reviewed: 21 March 2024
Michael
United StatesThe breakfast could have been more varied and provided the same quality late in the service as it did early in the service. It would have been nice to have both rooms at least on the same floor.
The rooms were big and the beds were comfortable. The bathrooms were clean and functional. The hallways and public areas were clean. The front desk personnel were very nice and helpful.
Stayed in March 2024
Reviewed: 27 February 2024
Stormy
United StatesAir wasn’t as great , too hot.
Clean and well put together in the room.
Stayed in February 2024
Reviewed: 23 February 2024
Carmen
United StatesNo phones in the room was strange for me as first time and I asked the desk---was confirmed. wasn't a ;"problem" rather a Suprise.
room was clean and well kept I was very satisfied with the area/room/etc.
Stayed in February 2024
Reviewed: 15 February 2024
Milissa
United StatesCould use some updates Leaking shower head with poor water pressure
Clean Location
Stayed in February 2024
Reviewed: 14 February 2024
James
United StatesNo complaints
The room was great
Stayed in January 2024
Reviewed: 30 January 2024
Ray
United StatesMaid knocked on the door at 12:01 and kept coming back even though we late check out
Location and room
Stayed in January 2024
Reviewed: 28 January 2024
Ashley
United StatesThe toilet ran all night & made a constant loud noise
Very clean & modern
Stayed in January 2024
Reviewed: 21 January 2024
Kimla
United StatesWe would love to have some covered parking for the vehicles. Have some directional arrows on the ground in the front entrance for safety purposes. More seasonal selections of breakfast to go with the winter holidays. Like eggnog, holiday themed teas/coffees.
The breakfast selections of cold cereal varieties or hot meal of waffles, eggs, sausage was great, with the addition of yogurt, fresh fruit, juices, coffee and teas. The beds, bathroom, refrigerator and microwave very convenient and room temperature was comfortable. The pet friendly amenities are always a must when we travel, thanks for being a pet friendly hotel.
Stayed in December 2023
Reviewed: 1 November 2023
Ifeolumipo
United StatesAccessible and clean
Stayed in October 2023
Reviewed: 30 October 2023
Gray
USAThe bed only had a sheet like blanket
The price point was great and the location was prime
Stayed in October 2023
Reviewed: 12 October 2023
Loftis
United StatesThere was stray dogs running all over the lobby
It was cold
Stayed in September 2023
Reviewed: 3 October 2023
Patricia
United StatesWe had a double room with living room/ kitchen and bedroom. It was really hot in living room but it’s was 3am when we checked in so we went straight to bed the bedroom air was cool. Even after turning living room air down before going to sleep it was still hot in there when I got up. I went to the desk and told the lady and she said she would get maintenance up to look at it but never did. When my husband went down there and told her 6 hours later she immediately switched our room
Pet friendly, very accommodating with really late check in due to traveling and gave us a late checkout
Stayed in October 2023
Reviewed: 5 September 2023
Mary
United StatesThe room was very comfortable. Just was comfortable around staff at the facility the whole time we were there. Spent most of time in room to rest Ms relax. Avoided contact with staff.
Facility was nice and clean. Staff wasn’t very friendly didn’t feel comfortable or welcomed there. The only friendly person was clerk that checked us in. Stayed there for four nights. Very negative vibes whole time we were there. Never came to lobby for breakfast or anything. Only to enter and exit the facility. Even housekeeper gave off negative vibes to us. I would never stay at that site again. Have stayed at other one and never had problems like this before.
Stayed in September 2023
Reviewed: 2 September 2023
Jessica
United StatesComplete satisfaction.
Everything was great.
Stayed in August 2023
Reviewed: 27 June 2023
Nicholas
United StatesPillows were soggy and too soft. TV was EXTREMELY OUTDATED and was on its way out. Horrible picture quality. Lines at top of LCD; indicative of TV about to crap out. Little to no hygiene products supplied. One dinky bar of soap.
Bed was comfortable and clean. Bathroom was large and clean. King Deluxe Room was a good size. Internet worked surprisingly well. Especially with my Roku.
Stayed in June 2023
Reviewed: 13 June 2023
John
United StatesStaff went out of their way to accommodate all guests. The owner operator is an extremely considerate and involved business owner.
Stayed in June 2023
Reviewed: 27 May 2023
Michelle
United StatesPool needed to be clea Ed as dud the hot tub which did not work
Room was nice and clean
Stayed in May 2023
Reviewed: 6 April 2023
Joanna
PolandThe internet did not work on the first day of my stay, but later on worked well. The hot water provided at breakfast was rather warm than hot.
The staff was very helpful. The room was clean and exactly as I expected. All room facilities worked well. The breakfast was varied and plentiful. It was a peaceful stay.
Stayed in March 2023
Reviewed: 22 March 2023
Alpha
United Statesroom, breakfast
Stayed in March 2023
Reviewed: 20 March 2023
Jason
United Statessink backs up with water, roaches in kitchen. banging in room overhead doing construction.
close to everything
Stayed in March 2023
Reviewed: 10 March 2023
Fred
United StatesThe towel rack is inside the shower. The waffle makers at breakfast need to be clean so to prevent the waffles from sticking.
The room was fine.
Stayed in March 2023
Reviewed: 23 February 2023
Johnny
United StatesI had issues with the key cards not working. I had to change rooms because a door wouldn't open. This cause me to take twice as long to check in..
Clean and helpful staff
Stayed in February 2023
Cesme, Turkey
Hallbergmoos, Germany
Wujie, Taiwan
Armenistis, Greece
Astoria, Oregon, USA
Querétaro, Mexico
Zakopane, Poland
Newtownstewart, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content