2537 Highwood Boulevard, Smyrna, TN 37167, United States
#8 of 14 hotels in Smyrna
Guests' ChoiceBased on 733 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 8 June 2022
Susan
United StatesNo one cleaned our room. I had to empty the trash, get clean towels and more toilet paper. As it was, we ran out of toilet paper the last night and had to use kleenex.
. Staff were excellent. Very helpful with all my needs.
Stayed in June 2022
Reviewed: 7 June 2022
Michelle
United StatesAir conditioning kept going in and out. Bathtub was clogging at times.
It was clean. Breakfast was good.
Stayed in June 2022
Reviewed: 30 May 2022
Brenda
United Statesproperty becoming dated
location
Stayed in May 2022
Reviewed: 28 May 2022
Jane
United StatesThe front desk attendant was an absolute gem.
Stayed in May 2022
Reviewed: 28 May 2022
William
United StatesBreakfast was delicious. Staff very attentive to any needs
Stayed in May 2022
Reviewed: 26 May 2022
Sonja
United StatesThe WiFi was not connecting to our phones. 4 pillows instead of 3.
The staff is friendly, helped when we need them!
Stayed in May 2022
Reviewed: 26 May 2022
Lisha
United StatesThe pillows are horrible
Location
Stayed in May 2022
Reviewed: 24 May 2022
Billy
United StatesBreakfast was very good and the staff was great also.
Stayed in May 2022
Reviewed: 23 May 2022
Linda
United StatesOne elevator which serves as both guest and service elevator.
The location was wonderful. While the hotel is older they have done a great job of keeping it cleaned and updated. The rooms were comfortable. The staff is friendly and very helpful. Ruth at the front desk was quick to resolve a problem we had and couldn’t have been kinder in the process.
Stayed in May 2022
Reviewed: 4 May 2022
Marcy
United StatesEverything was great
The breakfast was good. The location was great. Bed comfortable, nice room, and great staff.
Stayed in May 2022
Reviewed: 25 April 2022
Yolanda
United StatesNo hot water in the shower in the morning no coffee pot and no coffee complimentary in the room the location of microwave and refrigerator is awkward to open inside the cabinet too dark to use the microwave and refrigerator we have to use the flashlight to heat food and get something from the refrigerator only one chair to use in the double bed room
Location is ok food is good room is clean and the bathroom is roomy we have ask for disabled room
Stayed in April 2022
Reviewed: 18 April 2022
Amber
United StatesMy only complaint is the room wasn’t cleaned as well as it should have been. Found a used vape in the drawer next to the bed and the curtains was stained really bad , like it had something spilled on it .
The staff is very sweet and helpful. They made sure I had what I needed to make my stay as comfortable as possible with small babies.
Stayed in April 2022
Reviewed: 12 April 2022
Deangelo
United StatesEspecially love location 1000%
Stayed in April 2022
Reviewed: 6 April 2022
Lynne
United StatesRoom was clean except bathroom floor was sticky. Clean, but sticky. I'm not sure if it's the product they use for cleaning but the entire floor was sticky.
Staff was extremely friendly. Great location when traveling.
Stayed in April 2022
Reviewed: 6 April 2022
Jozef
United StatesNo comment, met our expectations.
The beds were super comfortable. Staff friendly and helpful.
Stayed in April 2022
Reviewed: 4 April 2022
Rachel
United StatesCould have been more thoroughly cleaned. Lots of dust buildup on light fixtures and air vents.
Breakfast was good
Stayed in April 2022
Reviewed: 3 April 2022
Lori
United StatesThe dogs barking at 7 am.
Stayed in April 2022
Reviewed: 22 March 2022
Brooke
United Stateswish the pool was open, bookings.com states that it has a pool but not that it is outdoor. picked this location for the pool and it was seasonally closed.
great clean property right off the highway.
Stayed in March 2022
Reviewed: 18 March 2022
Douglas
United StatesWe had no complaints
Location, quiet, complimentary breakfast
Stayed in March 2022
Reviewed: 14 March 2022
Ted
United StatesNo daily housekeeping
Stayed in March 2022
Reviewed: 12 March 2022
Lisa
United StatesNot a thing. Everything was wonderful.
Clean, comfortable, and fantastic, attentive staff. Stayed here once before and made a point of choosing it again this time thanks to the awesome people and quality accommodations. Will definitely keep coming back every time I am in or passing through the Nashville area.
Stayed in February 2022
Reviewed: 8 March 2022
William
United StatesLike that they don't charge pet fee for members.
Stayed in February 2022
Reviewed: 6 March 2022
Tim
United StatesRoom could use a bit of an update.
Staff was very nice and friendly. The room could use a bit of an update but room looked clean which is the most important thing.
Stayed in March 2022
Reviewed: 5 March 2022
Abell
United StatesBed wasn't very comfortable
Clean, friendly staff
Stayed in March 2022
Reviewed: 25 February 2022
Yolanda
United StatesHotel was smaller than i expected.
Everything was nice room very comfortable and clean.
Stayed in February 2022
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