2537 Highwood Boulevard, Smyrna, TN 37167, United States
#8 of 14 hotels in Smyrna
Guests' ChoiceBased on 733 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 5 May 2024
William
United StatesNothing
Stayed on the 2nd floor. In the process of redoing the hallway, which it needed. Be back in 2 weeks to see how it turned out.
Stayed in May 2024
Reviewed: 29 April 2024
Kendric
United StatesN/a
N/a
Stayed in April 2024
Reviewed: 9 March 2024
Randy
United StatesBooking. Com was horrible. Didn’t show any reservation although everything was confirmed. Next time will book direct with the hotel
Breakfast was fantastic. Best we’ve had
Stayed in February 2024
Reviewed: 9 March 2024
Doug
United StatesThe noise. The room was nice. The beds comfortable, but the traffic noise was terrible. Difficult to sleep!
The gentleman that checked us in was wonderful. He guided us to a great local Resturant. Timothy was very helpful. The other staff member was gracious and helpful as we needed to change rooms due to the original one smelled like someone previous to us had been smoking. The new room was very nice.
Stayed in March 2024
Reviewed: 22 February 2024
Theresa
United StatesRooms were a little dated and bathrooms especially tub/shower area could use a face lift but everything worked.
Staff was extremely friendly and helpful from front desk to Kathy in dining area. Breakfast was typical but good and hot. Kathy kept everything stocked and tables clean. Great value for the money.
Stayed in February 2024
Reviewed: 1 February 2024
Cynthia
United StatesCoffee In Rooms Was Awful Coffee In Lobby Always Cold Front Desk Attendant ~ Male - A Bit Snarly
Breakfast Missing Bacon Room Size ~ Great
Stayed in December 2023
Reviewed: 31 January 2024
Marsha
United StatesRoom was musty. Reported to staff
Friendly staff
Stayed in January 2024
Reviewed: 29 January 2024
Vernecia
United StatesThe bathroom had dirty towels from a previous visit left under the counter.
Didn’t try the breakfast.
Stayed in January 2024
Reviewed: 28 January 2024
Ana
United StatesThe site was dark in the back entrance. It smelled a bit stall when you entered the building. There were various stains on the walls in the room.
It was located near a hospital and common businesses like Target and many restaurants.
Stayed in December 2023
Reviewed: 13 January 2024
Charlie
United StatesThe room the breakfast
Stayed in December 2023
Reviewed: 9 October 2023
Weiss
United StatesCoffee wasn't very hot
Plenty of options for breakfast including convenience for breakfast on the go.
Stayed in October 2023
Reviewed: 30 September 2023
Joanna
United StatesWalls to thin you could hear people talking, doors closing and just making a lot of noise
It was dog friendly
Stayed in September 2023
Reviewed: 30 September 2023
Swoyer
United StatesWallpaper falling off walls in halls etc. Dirty tile in front of the elevator.
Staff was very helpful and pleasant, breakfast was very good. Decor/ pictures was nice.
Stayed in September 2023
Reviewed: 5 September 2023
Mary
United StatesThe hard floors in the entrance and bathroom were sticky, whether my street shoes or bedroom slippers there was that sticky feel and sound whenever I walked.
It was OK and the note from the person that cleaned the room gave a personal touch.
Stayed in August 2023
Reviewed: 3 September 2023
Nicholas
United StatesOur only complaint was the paper thin walls! Traveling with a baby and neighbors slamming doors all hours of the night was not so fun but we made it work! Overall a great stay.
Location was great. Staff was friendly. Food was great.
Stayed in August 2023
Reviewed: 15 August 2023
Matthew
United StatesRoom I was given at check in, wasn’t the room I saw online when booking reservation.
Great location!
Stayed in August 2023
Reviewed: 10 August 2023
Elmer
United StatesCould have more of a selection for breakfast
The breakfast was ok but could use more selections.
Stayed in August 2023
Reviewed: 27 July 2023
Naomy
United StatesTv didn’t not work, and shower wouldn’t turn off all the way
Clean, nice staff.
Stayed in July 2023
Reviewed: 20 July 2023
Daniel
United StatesThe room seemed clean and comfortable. Breakfast was good. The elevator was fast. Ample area for dog walk.
Stayed in July 2023
Reviewed: 17 July 2023
Jennifer
United StatesBeds were stiff
The staff went above and beyond to make sure we had whatever we needed
Stayed in July 2023
Reviewed: 16 July 2023
Kenneth
United StatesThe benches out front kept sinking into the mulch when you sat on them. And now where to relax outside on rainy days, stuck inside on these days.
The friendliness of the staff!
Stayed in July 2023
Reviewed: 6 July 2023
Patricia
United StatesThe mattress was a little hard for my taste.
The breakfast was awesome. Staff was friendly and price was awesome
Stayed in July 2023
Reviewed: 4 July 2023
Erasmo
United StatesThe power went out, and without power our stay was uncomfortable.
Stayed in July 2023
Reviewed: 4 July 2023
Sanjeev
United StatesThe property was in the process of changing locks and we were locked out almost every time we returned so had to go down to the front desk and get the key programmed.
Great location, clean, plenty of parking, room was clean and spacious and the staff was very polite and helpful.
Stayed in July 2023
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