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Reviews of Hilton Vacation Club Aqua Sol Orlando West 3 stars

17777 Bali Boulevard, Orlando, FL 34787, United States

#138 of 390 hotels in Orlando

Guests' Choice

Review score

Based on 3925 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Wristbands often broke due to water

    Water park, tennis, basketball, putt putt, paddle boats... a lot for kids to enjoy

    Stayed in April 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed, Two Full Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Had to call to get all the shampoo , conditioner, and lotion to be refilled

    The room was beautiful. A lot of space, all the things needed right in the room. Had a stove refrigerator and washer and dryer in the room.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights

    Pool is nice place for relax with children.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    8.0
    Enjoyed it over all.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The bed was to hard. The toilet room was way too small could shut the door while on the toilet. It was under construction.

    The pools were great.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    ok - nice place but not having good enough cell phone coverage is a big negative.
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights

    cell phone coverage was bad

    Room was fine. Did not use pool and I did not know there was a breakfast.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Location is perfect, close to Disney and other attractions. Also liked the swimming pool and the apartment was very spacious and quiet.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed, Two Full Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The deposit is way to expensive for a one night stay I have never paid that amount before

    Water park and amenities was great

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Had another great trip my grandson asking to go back already. My sister will be using your facilities this summer with h
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Keys to the door were a little difficult

    Had everything we needed

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Best bang for your buck.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King Bed and Two Full Beds Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    The security is too uptight.

    Just about everything. I like how it's more than just a water park and hotel.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The property was great and the water park is very good

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Great time for the family, includes lots of great amenities, laundry in unit is excellent!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Room felt a little dated , I don’t like the timeshare selling aspect when picking up my parking pass

    Huge and lots of privacy , the free activities are great!!

    Stayed in May 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The Sofabed was an absolute Nightmare, do not count it as a sleap option, metal bar will kill your back. Horrible

    Stayed in March 2024

  • Reviewed: 25 April 2024

    8.0
    Great for families with young children
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The furniture and decor were a bit dated and bulky.

    We loved the water park and pool. It was perfect for our 4 and 7 year olds. The apartment was very clean and spacious. The place was quite close (by car) to restaurants and shopping.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great stay clean hotel stinky room
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Partial Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Our room smelled old and moldy . It was clean but it stunk .

    The facilites were absolutely amazing and clean very clean

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Overall amazing and great value
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The manager was rude

    Spacious and a lot to do there great value

    Stayed in February 2024

  • Reviewed: 18 April 2024

    8.0
    Super Fun Family Vacation!!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights

    I didn't think the beds were as comfortable as I'm used to with the Hilton Brand, but with that being said, we did just find out upon arrival that they had been bought by Hilton and just started rebranding. Also, we had 4 people in the apartment style room and there was no sheets or blankets to make the sofabed for our kids and we arrrived at 1:30 am due to a delayed flight, so that was a bit frustrating. Then when we showered the next day, the bath soap container was completely empty. We made a call and they brought us all the items we needed, I just think that is something that should have been checked PRIOR to guests arriving. In addition, we had to call to get clean towels daily, which I think is just something you have to do now since Covid, but when we're on vacation we would like our room cleaned, beds made and fresh towels daily.

    The Pools and Water Park were great for the kids. It's so nice to have water slides and more things than just a pool for the kids when staying a week somewhere. The Activites for the week were awesome as well, really gave our family options for things to do outside of swimming. They also had an activity center that was really set up well with XBox, Games and fun things for the family.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We came in at 1:15 pm. and paid. Check-in was at 4 pm. Our room wasn't ready union 5:40pm. We didn't get our keys until nearly 6pm. Front desk staff is nice but extremely slow.

    Water park is good for ages 2 to 5, then 5-11ish, on the slides. Lifeguards present 3x. Rooms were clean. Pillows were nice. Great for the price.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    300 usd deposit. If I get all back then all good...

    Nice apartment room.Fully equioed fir famimly staying.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Gym area

    Pool

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Better than I expected. Would return
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Couldn’t get room temperature quite right.

    Amount of activities. All staff

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    We will be back
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I really can’t say anything bad

    Very family friendly, quiet and lots of activities. Loved the security with the guarded gate.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There were only two towels, no blankets and sheets only for the bed not the pullout couch even though I booked for a family of 4. When I called the front desk they only sent 1 blanket, some sheets and zero towels. When we visited the water park they had no towels to give us either even though everyone there was given stripped towels while they enjoyed the water area. Also when we visited the water park it was shut down for some unknown reason. The only thing my 3 year old and 13 year old could do was sit in the tiny baby pool.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I didn't get a chance to try breakfast because check out was at 10 and it was only an hour long . So that was disappointing. I could get a late checkout to enjoy the apartment a little longer.

    I love the young lady who checked me in was so pleasant, sweet and had such a beautiful smile. She made the first first impression well. The apartment was big and clean. I loved the property . My family and I will be back!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Enjoyed the amenities and the rooms were comfortable and clean as usual I have stayed here 2 times and each time were go
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything was good

    Convenient with amenities and close to parks

    Stayed in April 2024

Showing 1 – 25

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