1700 Ocean Avenue, Santa Monica, Los Angeles, 90401, United States
#111 of 387 hotels in Los Angeles
Guests' ChoiceBased on 462 hotel reviews
8.2Cleanliness
8.8
Comfort
9.0
Location
9.5
Facilities
8.5
Staff
8.5
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 1 March 2023
Diego
United KingdomThe shutters in the room did not close 100% so light came through early morning . The restaurant was average , a bit of an odd menu with too many complicated dishes and also right in the hotel lobby , no privacy !
Location is outstanding , its literally on the beautiful beach . The room we had was on the building corner at the ocean front so fantastic views of the beach , the pier and the ocean , so great !
Stayed in February 2023
Reviewed: 26 February 2023
Frederic
United Statescard key not functioning every day
location
Stayed in February 2023
Reviewed: 22 February 2023
Anna
United Statesour desk lamp in our room didnt work and fan in bathroom wasn’t very strong but neither impacted our stay.
location and friendliness of staff and amenities included.
Stayed in February 2023
Reviewed: 19 February 2023
Robert
United Statesrooms are dated. hate that you have to go outside for coffee. since I haven’t been there since Covid I dislike me the location of the restaurant.
location, gym and pool area
Stayed in January 2023
Reviewed: 6 February 2023
Tamera
United Stateshigh parking rates
location cleanliness friendly staff
Stayed in February 2023
Reviewed: 26 January 2023
Tiffany
United Statesour room heat wasn’t working correctly even though the maintenance came to fix it one night. I don’t like that there isn’t a spa at this location that’s all it’s missing
the view and the way the staff didn’t rush you to leave after eating
Stayed in January 2023
Reviewed: 22 January 2023
Nelia
SloveniaCan't clean things right
I really liked the place, but my stay was significantly worse this time. Took me 3 attempts to get an ocean view I've paid for (no, pool side or far away obstructed edge doesn't count for ocean view)
Stayed in January 2023
Reviewed: 21 January 2023
David
United Kingdomprice and cost of food
location, staff
Stayed in January 2023
Reviewed: 5 January 2023
Kerry
United Statesthe pool is quite small.
the staff were great and amenities were very nice. nice access to the beach.
Stayed in January 2023
Reviewed: 31 December 2022
Ruizheng
United Statesfood
Stayed in December 2022
Reviewed: 28 November 2022
Michelle
United Kingdomhad an issue with minibar usage on checkout. it showed we had used each item when the minibar was untouched. all resolved and removed from bill but there is a potential problem with how this is worked out as we did g even touch the minibar.
location, ambience, decor
Stayed in November 2022
Reviewed: 24 October 2022
Daniel
United Stateshousekeeping didn’t refill the coffee pantry in the room everyday.
location, comfort
Stayed in October 2022
Reviewed: 20 October 2022
Kylie
New ZealandGreat location with views of Santa Monica beach from the pool. We had a late flight and were able to use the pool facility and other amenities after checking out which was very welcomed!
Stayed in October 2022
Reviewed: 17 October 2022
Briana
United StatesRoom service was very expensive.
The fire pit was awesome. All staff was extremely courteous and kind. The fitness center was spectacular and clean. The food from room service was outstanding. Check in and check out were very easy to navigate.
Stayed in October 2022
Reviewed: 6 October 2022
Ahmed
United Arab EmiratesPricey but I guess because of the great location
Took the ground floor rooms with balcony fire place.. was amaaazing..access to beach was so easy and perfect stay
Stayed in August 2022
Reviewed: 2 October 2022
Lisa
United Kingdomthe daily charge is too expensive pool bar service not great
Stayed in October 2022
Reviewed: 1 October 2022
Caoimhe
United Stateslocation, decor, food, views, everything.
Stayed in July 2022
Reviewed: 27 September 2022
B
United StatesEnjoyed the access to the peir.
Stayed in September 2022
Reviewed: 13 September 2022
Amanda
Cayman IslandsOnly comment was that the restaurant seemed under staffed, Our server was amazing but he was alittle over whelmed with tables and a long distance from kitchen.
customer service was amazing, we were celebrating a special event and our room was upgraded and we received a bottle of wine and some maccarones. Loved the location, room, pool, free bikes, hot tub & gym.
Stayed in September 2022
Reviewed: 11 September 2022
Melanie
United Kingdomshower was rubbish
location
Stayed in August 2022
Reviewed: 6 September 2022
Corden
United KingdomHigh cost of parking No access to streaming services such as Netflix etc. Too many children in the pool at weekends.
Friendly courteous and attentive staff and excellent location. Great pool and loungers. Gym is excellent.
Stayed in September 2022
Reviewed: 5 September 2022
Marty
United StatesThe room could of been updated a but more. Kind of felt old/ outdated for the price.
Stayed in September 2022
Reviewed: 5 September 2022
Morwenna
United KingdomFor a resort of this calibre it was disappointing that the restaurant tables were marked. Tablecloths would have been nice.
Stunning location. Fabulous service at the bar and restaurant restaurant. Great breakfast.
Stayed in August 2022
Reviewed: 31 August 2022
Muffin
United Kingdompool area is a little cramped?
great location, good and friendly staff
Stayed in July 2022
Reviewed: 30 August 2022
Steffen
GermanyValue for money is quite disappointing. In spite of the very high price we got a room that was so small that my kids said „this feels like camping“. What was really funny is that for this very high price only part of the family gets free Wi-Fi.
Very nice location right at the beach.
Stayed in August 2022
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