6015 45th Street, Lubbock, TX 79407, United States
#55 of 70 hotels in Lubbock
Guests' ChoiceBased on 193 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.2
Facilities
7.3
Staff
8.4
Value for money
7.4
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 October 2023
Tom
United StatesBathtub was stained with rust, it should've been replaced when they redid bathroom.
Stayed in October 2023
Reviewed: 7 August 2023
Vero
United StatesThe pool was not working!! We were only in town for a small event and we really wanted to do some swimming.
The room was big enough for my family.
Stayed in August 2023
Reviewed: 22 May 2023
Cristal
United Statesrestroom was dirty, and bedroom also looked like it had not been swept.
always so comfortable
Stayed in May 2023
Reviewed: 15 May 2023
Evangelina
United Statesthe room was not as clean as we usually see. didn’t feel great to walk barefoot, bedding and towels had stains
the location was great, staff was excellent
Stayed in May 2023
Reviewed: 1 November 2022
Dustin
United Statestoo many to name; I paid for two rooms, got to the hotel and got my room and wanted to get the room key for the other room and was told since it was under another name I couldn’t get them; get up to the room and get a phone call from the front desk asking to verify that I paid for that room for the other person. Next the keys wouldn’t work in the door so I went back to the front desk and asked and he checked on their little key check machine and said it was good so he went up to the room and checked the lock; he jiggles it around a few times finally opened and said he would get maintenance on it. Come back later to our room and there are black hairs and a big black unknown substance on our sheets. Disgusting. Went down to the front office again to complain, manager took a picture of my picture and would let the general manager know. We moved rooms, almost left the hotel completely after that disgusting sheet. Front office lady was very nice and did her job correctly. Housekeeping was pretty lousy.
renovated rooms were nice, comfortable bed
Stayed in October 2022
Reviewed: 14 August 2022
R
United StatesThe room could have offered travel toothpaste to go with the shampoo, conditioner and bar soap.
Nice firm bed and the breakfast was warm and good. It was quiet and the staff was nice.
Stayed in August 2022
Reviewed: 18 July 2022
Nakita
United StatesIt is currently under renovation, so it had an awful smell too it as soon as you walked thru front doors
Was so easy to find
Stayed in July 2022
Reviewed: 18 July 2022
Crystal
United Statesit was dirty
The Front desk workers
Stayed in July 2022
Reviewed: 9 July 2022
Roma
United StatesNo swimming pool.
The lady at the front desk the evening I checked in was above and beyond helpful. She made a special effort to come to my room to adjust the TV. Very pleasant and an exceptional employee.
Stayed in July 2022
Reviewed: 26 June 2022
Rachel
United StatesNot applicable
Always affordable and friendly.
Stayed in June 2022
Reviewed: 14 June 2022
Amstead
United StatesThe door seem to be hard to open
The staff was super friendly and helpful The breakfast was good
Stayed in June 2022
Reviewed: 9 May 2022
Billy
United StatesHad to change rooms the first one the AC did not work the room was very hot.
Big room with a good AC.
Stayed in May 2022
Reviewed: 28 April 2022
Girard
United StatesFacilities seemed a little run down. A/C in living room had bad cable/outlet. Windows could be sealed better to not let the wind make noise. Elevator was out of order for most of the weekend. Hallways, stairs, and side exits could have been kept cleaner. There was a lot bird of droppings right by the side door, looks like that had been there a while.
It was nice that I was able to get a suite with full size fridge/kitchen.
Stayed in April 2022
Reviewed: 7 April 2022
Sloan
United StatesThe breakfast bar and I wished the pool had been open. Otherwise we were satisfied.
The man that checked us in upgraded us to a suite. It was very accommodating and everything was great.
Stayed in March 2022
Reviewed: 14 March 2022
Dawn
United StatesFacilities were lacking luster cleanliness and overall upkeep
Breakfast was small in comparison to other hotels not sure if it was due to renovation
Stayed in March 2022
Reviewed: 9 March 2022
Marcos
United StatesThe location is a little dated and worn. It looks like they might be doing some renovations
Great location
Stayed in March 2022
Reviewed: 7 March 2022
Robert
United StatesThe window was slightly open, but wasn't noticeable due to both evening temperature and the curtains being drawn. This was discovered in the middle of the night when we woke up shivering. Also, why are the pool and workout room still closed? Seriously, we've moved past that.
location; room; breakfast
Stayed in March 2022
Reviewed: 28 February 2022
Jorita
United Statessofter towels
The bed was very comfortable. The TV was easy to navigate and had lots of channels to choose from. The shower had good water pressure.
Stayed in February 2022
Reviewed: 24 December 2021
Carolyn
United StatesThe friendly service
Stayed in December 2021
Reviewed: 17 December 2021
Laureen
United StatesWe arrived around 8pm and there were no bath towels in the room. There was also a bandaid stuck to the handicap support bar in the shower. The pillows were pancakes as soon as you laid your head down which was disappointing because the bed was so nice.
Very convenient location. The night clerk was very helpful and friendly. The beds were comfortable, handicap accessible room we booked was perfect size to move around in with the wheelchair not like others we had stayed at. Breakfast was typical but not stingy. We would make a return stay if we are ever up that way again.
Stayed in December 2021
Reviewed: 13 October 2021
James
United StatesAnother chair at the table would have been useful,
NA
Stayed in October 2021
Reviewed: 12 October 2021
Lance
United StatesThe swimming pool was closed. The entrance into the hotel looks a little run down.
The suite type room was a nice surprise & it was clean.
Stayed in October 2021
Reviewed: 2 August 2021
Wilcox
United StatesBeds were uncomfortable and the showers were not friendly for anyone under 6' my wife and daughter had trouble adjusting the spray head it was mounted so high.
It was overall clean and the young lady when I checked in was very nice and super helpful.
Stayed in August 2021
Reviewed: 14 June 2021
Randy
United StatesTrash left in bathroom behind door, I have three charges on my c.c. for one night stay, spoke with staff owner supposed to call me no word yet, landscapes look horrible grass not cut or bushes trimmed, hallways very hot
Mattress very comfortable
Stayed in June 2021
Rome, Italy
Johns Creek, USA
Danville, USA
Búzios, Brazil
Cache Creek, Canada
Skagen, Denmark
Pécs, Hungary
Quedlinburg, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content