7102 Grand Horizons Boulevard, Orlando, FL 32821, United States
#5 of 389 hotels in Orlando
Guests' ChoiceBased on 250 hotel reviews
9.3Cleanliness
9.4
Comfort
9.6
Location
9.5
Facilities
9.6
Staff
9.5
Value for money
9.2
Free WiFi
9.4
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End of dialog contentReviewed: 3 June 2024
Debbie
United StatesSometimes parking was a bit hard
So close to sea world and discovery cove and aquatica! Clean and had all the amenities needed and the suites were HUGE! Loved having a water dryer and a full kitchen and balcony.
Stayed in April 2024
Reviewed: 21 May 2024
Irena
United StatesLate check in time at 4pm and super early checkout at 10 am without any ability to request early check in or late checkout and we were willing to pay for the ability to do that. It just wasn’t offered
Oversized rooms and equipped with everything a household needs. All we brought was food to cook and ourselves, they provided everything else!
Stayed in May 2024
Reviewed: 14 May 2024
Joseph
United StatesAir conditioning in our unit was not working properly even after maintenance was in to fix it. The unit was warm and very humid and made sleeping uncomfortable. Would not go below 74/75 despite being set at 66-68. Second food option/bar was not open which limited options.
Clean, convenient. Staff was very friendly. Pools were very clean and fun for the kids. Everything is conveniently located at the resort and in walking distance. Lots of activities and things to do.
Stayed in May 2024
Reviewed: 11 May 2024
Kari
United StatesWe traveled with our toddler who absolutely loved the pirate ship water area and spent lots of time there. Resort had lots of activities each day, including a show from Gatorland. Would stay here again as we felt there was something for everyone.
Stayed in May 2024
Reviewed: 7 May 2024
Jana
United StatesN/A
There was a surprise Hawaiian dance show and fire-breathing performance upon our arrival. It was super cool. The pools at the property are absolutely perfect for toddlers. They also have playground and mini golf. The entire property is beautiful. The apartment was clean and modern. The staff at the front desk was very welcoming and truly sweet with our kid. They gave him a little rubber duck that made him grin ear to ear for the rest of the night. The most thoughtful idea at the property is that they provide complimentary life jackets to use at all pool areas.
Stayed in April 2024
Reviewed: 2 May 2024
Joyce
United StatesThe mattress
All the amenities and everything was clean. Only problem I had was the bed. The bed was terrible. I had a very bad backache. The mattress needs to be replaced.
Stayed in April 2024
Reviewed: 2 May 2024
Danylo
United StatesNo cleaning of the rooms. Not a problem if you are staying for 2 nights, but might be necessary for those who are staying longer
Spacious rooms
Stayed in May 2024
Reviewed: 15 April 2024
Michael
United StatesLots of unauthorized charges which they did find out was from the party in our room before us. Lots still charged to my card so waiting to see what actually comes off and what doesn’t. Just frustrating to have to deal with.
It was a lot of fun for the family
Stayed in April 2024
Reviewed: 10 April 2024
Lisa
United KingdomEverything was perfect, there wasn’t anything that we didn’t like. It would be good if the toilers in the room had a toilet brush.
Everything was great, everyone was happy, my children loved staying at the hotel for the day as much (if not more) than going to the theme parks! The bar/food staff were fantastic. We would love to return.
Stayed in April 2024
Reviewed: 10 April 2024
Neil
United StatesNormally the beds are great but this time not so much. That was the only issue we had.
My family and I have been visiting Harbour Lake for approximately 15 years and absolutely love the place.
Stayed in April 2024
Reviewed: 26 March 2024
Cathy
United StatesWished we could’ve stayed longer
Everything about this property is outstanding. The facilities are clean and well kept, updated. The villas are in great shape, and the staff is outstanding.
Stayed in March 2024
Reviewed: 3 March 2024
Sarah
United StatesThe staff was amazing!!! They loved The kids and played all kinds of games wihh the them! So much to do on property that everyone was pleased! Will be coming back with extended family. The restaurant could have better food but the kids didn’t mind lol
Stayed in February 2024
Reviewed: 2 March 2024
Kendra
United StatesI would have preferred to have the room serviced every day rather than every other day.
Spacious bedroom with in-room laundry! Loved the closet space and room amenities.
Stayed in February 2024
Reviewed: 27 February 2024
Eric
United StatesThere's no dislikes
We love everything about the resort including the staff and service
Stayed in February 2024
Reviewed: 26 February 2024
Linda
United Statesall good
staff is fabulous.....jay at gate.....bonnie at desk
Stayed in February 2024
Reviewed: 13 February 2024
Chantelle
United StatesLove love love this property. All the staff are friend and ready to assist.
Stayed in February 2024
Reviewed: 21 January 2024
Sharfun
United StatesThe furniture
The space
Stayed in December 2023
Reviewed: 2 January 2024
Opuada
NigeriaA bit more decoration for the Christmas would have been nice
Lovely family friendly hotel and very clean
Stayed in December 2023
Reviewed: 2 November 2023
Greg
United KingdomNothing.
Well appointed & very good service .. staff really helpful, checked in on us halfway through week to see how we were enjoying the stay .. really great customer service and a good location in between Disney & Universal Parks.
Stayed in October 2023
Reviewed: 31 October 2023
Roger
Trinidad and TobagoRenovations were being done I was not notified of this prior to my stay
Location
Stayed in October 2023
Reviewed: 27 October 2023
Anita
United StatesPool and condo
Stayed in October 2023
Reviewed: 7 October 2023
Emad
Saudi ArabiaNothing
Excellent residential complex with high standards of services. Very suitable & comfortable for families especially for long stay.
Stayed in September 2023
Reviewed: 21 September 2023
Karen
United StatesEverything everyone was friendly and helpful
Stayed in September 2023
Reviewed: 18 September 2023
Olga
United StatesI had to go back to work :(
Everything was clean and smell great! I really loved this place. We came as a recommendation from a family member, and he was not lying when told us that this was his favorite vacation place for his girls :) Thanks everyone there, you are amazing!
Stayed in September 2023
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