220 South State Street, Salt Lake City, UT 84111, United States
#16 of 66 hotels in Salt Lake City
Guests' ChoiceBased on 237 hotel reviews
8.4Cleanliness
8.9
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
8.7
Value for money
7.9
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 March 2024
Brenda
United StatesGreat location
Stayed in March 2024
Reviewed: 27 December 2023
Broc
United StatesWe were not informed at check-in that the hot tub wasn’t available. After ice skating we all got ready and walked down to find a sign stating it was unavailable. Major disappointment!
We really like that we can walk to the Gallivan Center to ice skate. We also liked that our rooms looked down onto the rink! We also really liked room service! The food was great and they were on time and very polite!
Stayed in December 2023
Reviewed: 8 December 2023
Trinette
United StatesThe pool is ice cold, the hot tub had so much chlorine that your eyes watered. On thing I always enjoyed about this hotel was the pool, hot tub, and exercise area. This year the area was miserable and we were unable to do an actively our family had been looking forward to doing. We try to stay here every year, but may not after finding the pool area poorly maintained.
Clean, comfortable, modernized, wonderful staff, parking, and walkable to downtown events. There were loud rowdy guests on our floor. Many guests complained and the management responded quickly to return the floor to calm order and peaceful slumber.
Stayed in December 2023
Reviewed: 27 October 2023
Robert
United Statespaying for parking
clean, well appointed with great location. room was large and well lighted. View was nice. The staff was communicative and friendly
Stayed in October 2023
Reviewed: 25 October 2023
Erinn
United StatesThe little drawer fridge in room 536 made a squealing noise when the motor turned on and there was crusty white stuff on the inside of the bathroom door. The bed frame in 537 was loose and made a banging noise if we sat down or moved on it.
Right downtown near all the things we wanted to do
Stayed in October 2023
Reviewed: 2 October 2023
Hubert
GermanyOverall good experience, however, in our opinion, the hotel has a bit of an outdated appearance, in particular compared to other hotels in the neighborhood.
Stayed in September 2023
Reviewed: 21 September 2023
Petah-jane
AustraliaThe restaurant was really not good
Convenient and comfortable
Stayed in September 2023
Reviewed: 1 September 2023
Shamari
United StatesI didn't like how I booked with you all and put a card on file through booking. The hotel would not charge the card that I put on file instead it was an inconvenience to me because they stated that they could only charge the card in person when that was not explained on booking.com. That was my work's card because this was a work trip. Therefore, I did not have the work card on hand with me and it was very inconvenient to have to call my boss which was states away in order for them to send over a card authorization form in order for them to charge the card. Plus this transpired on a Sunday and my job was closed so my boss had to do all of this on a Sunday.
The location was great. The food at the restaurant inside was also great. I was only two blocks away from my work conference. We were also located two blocks from the mall as well and other restaurants so that was very convenient for us.
Stayed in August 2023
Reviewed: 29 August 2023
Sean
United KingdomThe decor in the bedroom and bathrooms particularly is a little dated and could do with a lighten up and refresh.
It’s on an excellent downtown location with a great entrance lobby and good staff welcome. The rooms are spacious and comfortable.
Stayed in June 2023
Reviewed: 20 August 2023
Robert
United StatesI didn’t like that there was no microwave in the room, but luckily it was very close in a common area
I like the Marriott app, then it alerted me when my room was available, it was in a great location for the half marathon, start finish and expo and many good restaurants 
Stayed in August 2023
Reviewed: 17 July 2023
Jorge
EcuadorLocation, comfortablr room,, freindly personnel
Stayed in June 2023
Reviewed: 2 June 2023
Shirley-ann
United StatesRoom was clean and comfortable and relatively spacious.
Stayed in May 2023
Reviewed: 13 March 2023
Nicholas
United StatesQuite expensive for what you get.
Nice big room, with a sofa and a great bathroom/shower. A pretty good location in downtown SLC - particularly if you're on a business trip. Check-in/out was super easy and smooth. Had a good one-night stay.
Stayed in February 2023
Reviewed: 27 February 2023
Jake
United StatesThe check in girl was disrespectful and mocked us.
Most of the staff was very kind, especially those at dinner. The room was comfortable.
Stayed in February 2023
Reviewed: 12 February 2023
Besmir
United StatesNeed to offer free parking for the price of hotel
Stayed in February 2023
Reviewed: 7 February 2023
Andrezaearl
United StatesI booked the hotel thru Booking.com, I don't know what happened but my name wasnt in the reservation, they had my Guest's name on it. The manager made sure it wasn't her problem, with that happy face (but not), and she said she could not help unless I found out what happened. My CC was wrongly charged and now, AGAIN, they can not find my reservation to resolve my issue. What a mess!! They gave me a wrong room too, I booked for the king bed and they gave me 2 queens bed!
The location, is the best and the room is very clean/comfortable, the breakfast it's ok, but not worthy the $20 per person.
Stayed in February 2023
Reviewed: 3 January 2023
Logan
United StatesThe pillows were not comfortable, I'd bring one of your own. And the breakfast buffet was not quality food.
The room was clean and comfortable. Great location, we could walk to everything we needed.
Stayed in December 2022
Reviewed: 22 December 2022
Broc
United StatesThe only complaint we have is that you don’t have wheel chairs. My wife ended up slipping on the ice at the rink, breaking her leg. My two older boys had to carry their mom to the room for the night. She then had to hop to the car the next morning when we checked out!
We really like that it’s close to the ice skating rink. We also like that we had adjoining rooms, since our kids are with us, and that we had a beautiful view of the ice skating rink and the Gallivan Center. The staff was also fabulous!!! The breakfasts we ordered from room service were fantastic as well!!
Stayed in December 2022
Reviewed: 31 October 2022
Michele
Canadalocation was perfect
Stayed in October 2022
Reviewed: 29 October 2022
Todd
United StatesA little dated
Good location with many restaurants and bars within walking distance
Stayed in October 2022
Reviewed: 7 September 2022
Lieve
United StatesCleaning lady woke us up to clean the room.
Perfect location. Beautiful hotel. Friendly staff.
Stayed in September 2022
Reviewed: 22 August 2022
Iodice
ItalyI forget my jacket in the room and about 12hrs later I called the reception to ask about it. I was reverted to the lost object ticketing system but my jacquet was never found out. It was new and cost me 350€ that I have lost
Stayed in August 2022
Reviewed: 18 July 2022
Ross
United KingdomDecor seemed quite dated.
Central location. Clean and spacious room.
Stayed in July 2022
Reviewed: 22 June 2022
Angela
United StatesThe breakfast could have been offered earlier so we could eat before leaving the hotel for our early flight. If the hotel could offer options for early checkout, from 5am would be better.
The location was great within the center of Salt Lake City close to the tourist attractions.
Stayed in June 2022
Rome, Italy
Sydney, Australia
Taxenbach, Austria
Ajmer, India
Málaga, Spain
Nha Trang, Vietnam
Brassy, France
Ao Nang Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content