130 West Van Buren, Eureka Springs, AR 72632, United States
#8 of 34 hotels in Eureka Springs
Guests' ChoiceBased on 519 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.8
Value for money
9.3
Free WiFi
9.6
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End of dialog contentReviewed: 30 May 2024
Allison
United StatesWe were very happy with our experience. There are limited electric plugs, but we brought a couple of multi-plug adaptors based on another reviewer's suggestion.
The .location is wonderful for getting to all attractions. We loved the host. Our room was comfortable, with nice beds and pillows. It was quiet even on a full-booked holiday weekend. We had a nice fridge with a freezer section big enough for ice packs. It is a dog-friendly hotel, and we got to meet several of the guests' dogs.
Stayed in May 2024
Reviewed: 28 May 2024
Gregory
United StatesNo dislikes
Convenient to everything. Comfortable room and beds
Stayed in May 2024
Reviewed: 27 May 2024
Elta
United StatesOur only complaint was a very loud couple who seemed always to be sitting at the pool. I don’t think they were aware of how loud they were being. Other than that, it was a very quiet and restful experience and I would recommend it to anyone wanting a central location from which to enjoy Eureka Springs.
We loved our suite and sitting on the balcony overlooking the street. Enjoyed talking to the owner and seeing all the guests with their dogs. It felt familiar and comfortable. Since my daughter and I have been making our trip an annual event, we will be back to this facility next year!
Stayed in May 2024
Reviewed: 26 May 2024
Linda
United StatesWe had a two day stay, and our room was not cleaned not did we get new towels to bath the 2nd day
We were not informed there was a breakfast.
Stayed in May 2024
Reviewed: 21 May 2024
Charlotte
United StatesA microwave oven
It was one of the cleanest places I have ever stayed.
Stayed in May 2024
Reviewed: 18 May 2024
Joseph
United Statesstaff and room was excellent . location .
Stayed in April 2024
Reviewed: 17 May 2024
Porter
United StatesMatterhorn is our go-to and has been for many years! Chris is an excellent host and we always enjoy our stay!
Stayed in April 2024
Reviewed: 6 May 2024
Richard
United StatesNo microwave in room.
Very friendly and clean. Great location. Bed was very comfortable. It was as a cool place.
Stayed in May 2024
Reviewed: 6 May 2024
Smith
United StatesI have no complaints.
This place is beautiful. Nestled in some trees. It was enchanting!. The owner was extremely helpful and him and his dogs are so nice. The bed was so comfortable. Loved the trees out of my window. Bathroom was spacious!. Also an elevator for my husband who has trouble climbing stairs.
Stayed in April 2024
Reviewed: 5 May 2024
Alan
United StatesEveryone was pleasant and helpful
Stayed in April 2024
Reviewed: 2 May 2024
Savannah
United StatesThe bed was somewhat creaky
The location was great! The exterior of the property had an old German aesthetic to it which was very inviting. The owner was so friendly as well as his little dog Jackson 💜 The room was clean and the water pressure in the shower was fantastic! I would stay here again.
Stayed in April 2024
Reviewed: 29 April 2024
James
United StatesNothing
Everything
Stayed in April 2024
Reviewed: 27 April 2024
Amanda
United StatesNothing. We loved it all.
It was clean, the beds were comfortable and the location was great! The flip-flop tree was cool! The people working there were so very kind and informative.
Stayed in March 2024
Reviewed: 22 April 2024
Carolyn
United StatesI forgot my shampoo and there wasn't any in the room. Would have been nice.
The owner/manager was extremely helpful and friendly. The room was comfortable and amazingly quiet even with thousands of bikers in town. Would stay there again.
Stayed in April 2024
Reviewed: 13 April 2024
Katherine
United StatesNothing much but the room was a little drafty but not enough to dissuade us from returning.
After thinking about your questions. The hot water took awhile to heat up but once it did it was great. The heater in the bathroom was definitely a plus. Lighting could have been better but overall we loved the unique style of the architecture and really enjoyed our host very friendly and had some great recommendations.
Stayed in April 2024
Reviewed: 8 April 2024
Nathaniel
United StatesGreat location, clean room, no noise, great staff
Stayed in April 2024
Reviewed: 30 March 2024
Bradley
United StatesWe liked it all
We liked it all. Nothing but a positive experience
Stayed in March 2024
Reviewed: 25 March 2024
Deborah
United StatesNo breakfast provided No maid service Had to drive to places Trolley across the street Owner very nice!
Stayed in March 2024
Reviewed: 20 March 2024
Jocelyn
United StatesWe didn't have any complaints about our stay.
We were so happy with our stay! The beds were by far the most comfortable hotel beds we have ever stayed in. The room was very clean.
Stayed in March 2024
Reviewed: 20 February 2024
Angela
United StatesThe mattress wasn't the most comfortable, but that wouldn't keep us from booking it again, We don't have anything else that we didn't like or think could be approved upon.
We love how quaint the Matterhorn is. The location is great. It's quiet even though it's on the main road. Staff is always nice and helpful. The room was spacious and comfortable. We had all we needed to be comfortable.
Stayed in February 2024
Reviewed: 19 February 2024
Andrea
United StatesVery nice staff and very helpful! 👍
Stayed in February 2024
Reviewed: 14 February 2024
Julie
United StatesFriendly staff, clean rooms, semi walkable to town
Stayed in February 2024
Reviewed: 1 January 2024
Stefanie
United StatesLocation and very pet friendly
Relaxing
Stayed in January 2024
Reviewed: 30 November 2023
Dfend
United StatesThe property is a little dated. Very cute but dated nonetheless.
the owner was awesome. So accommodating to us and our group.
Stayed in November 2023
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