105 Crystal Heights Boulevard, Middlebury, IN 46540, United States
#2 of 3 hotels in Middlebury
Guests' ChoiceBased on 325 hotel reviews
7.8Cleanliness
8.2
Comfort
8.4
Location
8.8
Facilities
8.2
Staff
8.8
Value for money
7.6
Free WiFi
8.8
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End of dialog contentReviewed: 13 August 2021
Penny
United StatesUnderstaffed. The front desk person was the only individual answering phones etc and ignored the visitors at the hotel.
Stayed in July 2021
Reviewed: 13 August 2021
De
United StatesAlthough a Honors member, we were not afforded late checkout which we requested due to attending a funeral service, and wanted to be able to change clothing after the service for travel purposes.
Breakfast was adequate and provided the usual
Stayed in August 2021
Reviewed: 1 August 2021
Vicki
United StatesThe price was alittle more then I liked and compared to other hotels in the area it was more
Nice location, beds were comfortable and staff was very nice.
Stayed in July 2021
Reviewed: 25 July 2021
Nancy
United StatesWe were on the third floor and had several children running and down the hall and slamming doors until way after 10:00 at night. Not sure what management could have done, but when you spend that much money for one night, you expect better.
The room and breakfast area was very nice.
Stayed in July 2021
Reviewed: 16 July 2021
Cynthia
United StatesOur room was the one right above front doors and we couldn't see anything out the window and we heard the doors opening and closing till later in the evening
It was good and had enough variety.
Stayed in July 2021
Reviewed: 11 July 2021
Emily
United StatesThe pool was out of order which was a big reason why we choose this hotel since we had little kids with us
On-site breakfast.
Stayed in July 2021
Reviewed: 7 July 2021
Victoria
United StatesIt was sold as a Suite. A suite, to me, means 2 separate rooms. There was a sofa in the room. That does not a suite make.
Stayed in July 2021
Reviewed: 5 July 2021
Scott
United StatesShower was not as clean as you would want. Rust stains could be bleached out.
Staff very friendly and helpful!
Stayed in July 2021
Reviewed: 1 July 2021
Mary
United StatesThe front desk clerks were all helpful and gave us the info that we needed to know about the hotel.
Stayed in June 2021
Reviewed: 25 June 2021
Chriss
United StatesJust the TV service which was outdated.
Very friendly and helpful Staff. Rooms were very clean! Great location. Great Breakfast! Overall great Experience.
Stayed in June 2021
Reviewed: 19 June 2021
Kandice
United StatesThey were very short staffed the day I arrived. I had to wait 15 mins just to check in because the person at the front desk was cleaning a room.
The room was very clean. Wifi worked great and allowed me complete my work. I loved the design of the king suite because it gave me lots of desk space to spread out on.
Stayed in May 2021
Reviewed: 11 June 2021
Teresa
United StatesThe vacuum had not been ran. Soap by tub was still there.
Other that the above the rest was great
Stayed in June 2021
Reviewed: 7 June 2021
Joanne
United StatesComfortable room with delicious free breakfasts.
Stayed in June 2021
Reviewed: 6 June 2021
Stephen
United StatesDoors slamming a lot of the night. Only one elevator in the building.
The lady taking care of the breakfast was fabulous She went out of her way to help us in the morning.
Stayed in June 2021
Reviewed: 26 May 2021
Ronald
United StatesFriendly staff, very clean
Stayed in May 2021
Reviewed: 20 May 2024
Luis
United StatesA nice establishment!
This is the second time we have stayed at this location. Both times have been pretty good. Rooms are spacious and beds are decent.
Stayed in May 2024
Reviewed: 16 May 2024
Mary
United StatesIt was perfect.
The young woman at the front desk was wonderful! She was funny and friendly and made us feel so welcome. We need more people like her. She worked days on May 13th thru 14th when we stayed. She deserves a raise.
Stayed in May 2024
Reviewed: 10 May 2024
John
United Stateslocation good,,,, room not very clean,,,, dirt in corners especially in the bathroom. breakfast.... bananas were way too green to eat.... the gravy was blaa, over priced for the quality of hotel.
Stayed in May 2024
Reviewed: 2 May 2024
Bovellan
SwedenI was missing stronger coffee
I liked that you served oat meel and fruits.
Stayed in May 2024
Reviewed: 21 April 2024
Lana
United StatesThe room had a lot of dust on things The breakfast wasn't a lot of anything. Other Hamptons I stayed at were alot cleanier better breakfast and friendlier. The pool and hot tub was out of order so they kids had nothing to do.
Location and beds
Stayed in April 2024
Reviewed: 16 April 2024
Janice
United StatesGreen pool. Below average in breakfast. No hot water @ the coffee bar. So much trouble getting the room key to work more than once.
Room was nice. Breakfast lady was super nice. Convenient location.
Stayed in April 2024
Reviewed: 14 April 2024
Paul
United StatesA $25.00 early check in fee.
I needed to check in early. Room was already clean. I’m not happy with a $25.00 early check in fee. By the 4 nights.
Stayed in April 2024
Reviewed: 13 April 2024
Lean
United StatesEverything on this trip
Nothing. Staff was rude. Not only would she not help me there was other guest she would not help And I am sorry if she has to work two jobs But that isn’t my fault
Stayed in April 2024
Reviewed: 17 March 2024
Melissa
United StatesThe bathroom had rust spray spots all over the wall. Had to jiggle the toilet handle to get it to turn off. The shade was shredded, and the sheets did not fit the bed. Worst of all, they said they have lots of complaints, so FIX IT!
The staff was friendly and tried to help the situation. Breakfast was good.
Stayed in March 2024
Reviewed: 22 February 2024
Nicole
United StatesThe bathroom was not clean. Found crackers under the sink counter, dirt on the floor and a dead bug.
The bed was nice.
Stayed in February 2024
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