The rooms are a bit tired and need a but of a freshen up to match the hotel lobby.Our room had wall paper starting to peel off the wall and dents in the furniture etc. The pool is so busy with none hotel guests we couldn’t use it. We also got charged for using the coffee machine in our room, not a huge issue or cost but never had that at a 5 star hotel.

Great location, so easy to move around LA. Room were big and bed very comfortable. Most of the staff were super friendly and helpful

Stayed in May 2024

A bit noisy

Chic and Cool

Stayed in February 2024

everywhere smeels weet in front of the doors people smoke weet they shold not allow this. for their kind and family guests.

Stayed in April 2024

No complimentary services for high priced rooms and difficulty parking, everything is valet which costs more. The valet parking was not apparent when booking.

Stayed in March 2024

The rooms are a bit tired - the door on the mini bar was starting to fall off. The rooms weren't as clean as they should be but not enough for me to care.

Location was great, staff are great. Cadillacs are superb.

Stayed in March 2024

This is not a great hotel for families. The pool area is next to the bar and so children are not allowed in it after 1pm (I cannot see any info about this on booking nor on their website, we were just given a printed piece of paper on check in telling us this). The pool itself is grubby and the lounger area is fine but getting a little tired. There were lost earrings and other bits at the bottom of the pool, presumably from all the partying during the evening before. The elevators take a long time and there were people not staying at the hotel trying to get on to the room floors. The room itself was fine, behind the trendy veneer, the paint, floors and edges were in need of a refresh and were getting a little worn. The bathroom was small and not great. Tiles were starting to wobble. The overbath shower needs a complete replacement with the shower controls having to be held steady and tightened before it could be used, the plug control did not work so we had to prise it up, and water accumulated in a puddle around the bath surround, presumably leaving a extra job each time for the very friendly maid.

The room was of good size and the beds were comfy. It looked stylish but some aspects were feeling tired. There was a maintenance issue with the room and the gentleman on the front desk was very efficient and we had a workman come and fix the problem within 20 minutes. The general vibe of the place is for younger adult visitors that are in LA to party and want a hotel in a trendy area. It does not feel like a family or business hotel.

Stayed in February 2024

Breakfast not great and over priced The shower ran either hot or tepid. I asked the hotel to look at it but reminded the same for my 4 day stay Not the hotel’s fault but the next door hotel very noisy - bring ear plugs!

Pro’s - lovely large room. The hotel accommodated my prior request for a quiet room away from the pool area The bar by the pool was lovely with great staff Very clean hotel, great comfy bed

Stayed in December 2023

We only had 1 robe in the room so we asked for a second one. Midstay both robes disappeared and were not replaced. Never known that before. We wanted to enjoy breakfast on our last day and it should have been open from 7-11 in the restaurant. When we showed up at 9.30am we were told breakfast was in the lobby as the restaurant was set up for brunch at 11am. The lobby is not really ideal for breakfast so we decided to eat elsewhere. A lot of instagram people who turn up to be seen and take endless photos

We managed to check in early at 12noon and got a free upgrade via booking.com which was nice. Our room was on th 7th floor with amazing views. We liked the location. The room was spotless, toiletries nice.

Stayed in November 2023

You see it looks « aged » refresh soon needed

Mega tacky! Sunset style

Stayed in November 2023

Booked a king suite but they checked us into a queen room. We complained and they gave us what we booked. There was a problem with scalding water in the shower and despite my complaints to reception, nothing was done about it. Coffee was not replenished as it should daily.

Location, room, amenities

Stayed in October 2023

1. No wardrobe space for two 2. A $2500 mandatory deposit taken from you at check-in with no prior warning. 3. $100 an hour for a late check out in a hotel that wasn't busy 4. Money taken from a holding card one week after my stay for what I still don't know as they never get back to you. 5. Shirty & unhelpful front desk staff

The position & the size of the rooms

Stayed in November 2023

no overnight room service, room wasn't made up the next day, missing coffee pods

Stayed in November 2023

Its a party hotel. If you are planning to sleep early you will hear the music.

Nice, very comfortable

Stayed in October 2023

The parking cost and the USD 200 Credit Card block required for each room per night are too high. The guys from the valet parking and at the entrance of the Restaurant and Bar could be friendly with the hotel guests. The restaurant and bar are mainly for visitors rather than for guests.

The room was excellent. Good design.

Stayed in October 2023

Food options

Location. Room size was great

Stayed in October 2023

Charging 65dollars per night for parking is just not cool. That information should be shared during booking

Clean and great location

Stayed in October 2023

the crowd coming through to the pool parties

Staff were friendly and efficent

Stayed in September 2023

Bad eco , not being able to sleep and valet ignorance for Uber .

Location

Stayed in August 2023

The bathroom of the suite is incredibly small, too small. Why??? The printer at disposal of clients did non work!!!

Location very good, trendy area. Suite quite large and well furnished with a nice view of downtown L.A.

Stayed in September 2023

Pool area not enough sunbeds and some days none at all and were asked to pay to sit but when we refused skybar manager was accommodating.

Rooms lovely the beds are very comfy. Pool area nice, lobby staff friendly. Great gay pool party we enjoyed.

Stayed in July 2023

Busy pool area, unnecessary ID checking to get to pool bar for hotel residents, unnecessary rules - you can’t wear shorts at the pool bar after 6pm!

Room, design, location, views from pool.

Stayed in July 2023

We arrived late and I messaged on this app ahead of time to say we’d be late to check in and please could the room be ready for 5 of us. This wasn’t done.

The room was a good size. The location was good for sightseeing. It was a fun hotel, but not really appropriate for a family.

Stayed in August 2023

If your not used to a party hotel I do not recommend! You will here the sky bar ALL NIGHT

Great location

Stayed in July 2023

Wonderful, quiet, spacious room with an absolutely stunning view of the city. Great room service. I am definitely going back!

Stayed in June 2023