130 Cracker Rd , Morristown, TN 37813, United States
#5 of 11 hotels in Morristown
Guests' ChoiceBased on 268 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
8.7
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 26 April 2024
Debbie
United StatesI'm still trying to figure out why there are pending charges on my account. Plus there was no hot water to take a shower. One of the hot water tanks quit working. Most discerning to us is the exterior door keyed entries didn't work. They had black tape over them. Anyone could get into the hotel. That is a safety issue.
Didn't eat breakfast there as we have a dog. It looked nice when I glanced over there as I was checking out
Stayed in April 2024
Reviewed: 19 April 2024
Laura
United StatesPool wasn’t open, locks on exterior doors were broken anyone could walk in day or night and air conditioner was very loud sounded like it was ready to break
Staff, Nice breakfast buffet and comfortable beds
Stayed in April 2024
Reviewed: 3 April 2024
Kathleen
United StatesHallways and entry doors were worn. Entry doors didn’t lock.
Rooms and lobby were remodeled
Stayed in March 2024
Reviewed: 2 April 2024
Patricia
United StatesBreakfast was amazing! Very friendly staff
Stayed in March 2024
Reviewed: 5 March 2024
Lawrence
United StatesIt needs a coat of paint and some TLC. Please fix the card key entry security system on the doors. The blue tape doesn't look good.
Fantastic breakfast , great location. People are helpful and friendly
Stayed in February 2024
Reviewed: 25 February 2024
Richard
United StatesThat you couldn’t pay cash when checking in.
It was close to where everything was and very nice the breakfast was even hot and good.
Stayed in February 2024
Reviewed: 3 January 2024
Rachel
United StatesIt was a bit confusing where breakfast was since it was in another building. I wish the pool was open but since it was outdoors, it makes sense why it wasn't.
The room was comfortable and spacious. The proximity to Cracker Barrel was great. We enjoyed the variety at breakfast.
Stayed in December 2023
Reviewed: 17 October 2023
Carla
United StatesI did not care for the bed it was way to hard for me, my back can not take that hard of bed. and I could not get comfortable at all. Your pillows were way better to sleep on then the bed. I noticed around the toilet wasn't clean unless it was stained and in the corners in the bathroom didn't look clean.
the breakfast was very good. there was a good verity to choose from over all the room was good expect for a few things that I put in the what didn't u like box.
Stayed in October 2023
Reviewed: 12 October 2023
Elizabeth
United StatesEverything was good! It was close to the show grounds.
Stayed in October 2023
Reviewed: 10 October 2023
Alton
United StatesI used Booking.com and for the 2nd time, my reservation could not be found. I'm not sure if it's booking.com's fault or the system at the hotel, but nothing was found. I'm glad there were rooms available when I got there.
The view from the room was great and the room was good. The staff was friendly and parking was available.
Stayed in October 2023
Reviewed: 18 September 2023
Jerry
United StatesOnly issue was tub/sink drained slow.
Location, room was clean, comfy bed.
Stayed in September 2023
Reviewed: 7 September 2023
Rick
United StatesComfortable, clean with a friendly courteous staff.
Stayed in July 2023
Reviewed: 4 September 2023
Sterling
United StatesLocation
Stayed in August 2023
Reviewed: 11 July 2023
Pauline
United StatesBed was a little hard but not bad
Love the location and the parking lot full of trees for shade
Stayed in July 2023
Reviewed: 28 June 2023
William
United StatesVery clean
Stayed in June 2023
Reviewed: 31 May 2023
Lisa
United StatesThe entrance door lock on our building was duct taped to stay open...thought this was very unsafe!
The staff and the breakfast were great!
Stayed in May 2023
Reviewed: 22 May 2023
Jenifer
USAApproaching the first floor door, I noticed on the bush to the right there were a pair of underwear becoming one with the bush. It looked like they have been there so long, the underwear was was deteriorating. The keyboard access getting into any of the doors wasn't operating and the door was duct taped so you could get in. This allowed anyone access into the main hallways.
Room was clean and comfortable. Breakfast selection was good however, the potatoes were cold and rubbery.
Stayed in May 2023
Reviewed: 17 May 2023
Charles
United StatesOk!
Stayed in May 2023
Reviewed: 4 May 2023
Ronnie
United Stateshandicap room- why?
all ok
Stayed in April 2023
Reviewed: 7 February 2023
Crystal
United StatesClean and comfortable.
Stayed in December 2022
Reviewed: 27 December 2022
Teresa
United Statesvending machines did not work. I had reserved two rooms sided by side if possible & they only had one room reserved & blamed it on Booking.com. 2nd room was more expensive.
location
Stayed in November 2022
Reviewed: 22 October 2022
Glhum
United StatesBeds not very comfortable, had a back ach in morning, the remote control for TV didn't work on volume control. Trash cans at vending area over flowing.
Easy to get to, plenty of parking spaces, right next door to Cracker Barrel for dinner
Stayed in October 2022
Reviewed: 20 October 2022
Grady
United StatesWould have liked to have had used towels replaced daily.
Helpful and courteous personnel. Clean room. Good free breakfast.
Stayed in October 2022
Reviewed: 3 October 2022
Lisa
United Statesthe bed
good breakfast
Stayed in October 2022
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