625 North Road Route 117, Groton, CT 06340, United States
#4 of 15 hotels in Groton
Guests' ChoiceBased on 275 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.8
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 23 May 2024
Ashley
United StatesOur room, 322, didn’t dampen the hallway noise. We could hear everyone who walked by
It was spacious and the location was terrific.
Stayed in May 2024
Reviewed: 29 April 2024
Mary
United StatesNone
The location and cleanliness
Stayed in April 2024
Reviewed: 29 April 2024
Johansen
United StatesWhen we first arrived we were given our room key and that was it. Never told about how the breakfast(which was included in the stay) worked, the hours it was available… never told where any of the hotel amenities were… The worst part was the heat/ac would make a loud bang every time it went on. You couldn’t set the fan to always be running to avoid that noise. Also room temp would not be set lower than 68…. Terrible nights sleep..
Clean. Easy to get to.
Stayed in April 2024
Reviewed: 9 April 2024
Katie
United StatesThere was a leak in the hallway that they had to work on that caused a lot of drilling noise during the day. I had requested a quiet room.
Room was clean and comfortable, lobby and restaurant were nice. Staff was helpful and kind.
Stayed in April 2024
Reviewed: 9 April 2024
Andrea
United StatesBreakfast was over priced and not as fresh products. The French toast labeled pancakes looked old and disgusting. Too expensive for a morning breakfast
Pool was nice
Stayed in April 2024
Reviewed: 7 March 2024
Jeanette
United StatesEverything
Stayed in March 2024
Reviewed: 20 February 2024
Lynn
United StatesThe pool was very growled with kids jumping and fairly loud. Did not stay. Ice machine on floor was broken for the three night stay.
Staff and services. Had a problem with the shower are first night and was quickly moved to a different room and given a voucher for breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
Marshall
United StatesRoom amenities, upkeep
Driving proximity to downtown Mystic, spa on premises, indoor pool on premises.
Stayed in February 2024
Reviewed: 15 February 2024
Nikoletta
United StatesWas supposed to sleep 3 But tight on the small couch
Corner, larger suite Was nice and clean
Stayed in February 2024
Reviewed: 7 February 2024
Shari
United StatesPool tile border and concrete lip around pool needed cleaning.
On-site spa.
Stayed in February 2024
Reviewed: 5 February 2024
Okeefe
United StatesWhen I got into the room I had no idea where the menu for the food was. I think more hand held information in the room would be helpful besides that it was great
All of it the food, bed, pool and spa.
Stayed in February 2024
Reviewed: 7 January 2024
Thomas
United StatesLittle noisy in the hallway
Best chain for remote work in the lobby.
Stayed in January 2024
Reviewed: 25 December 2023
Federica
United StatesNothing in particular, there is definitely room for improvement (complimentary water bottles for example) and better mattresses, but overall a very pleasant stay
Nice hotel close to major points of interest. Lap Pool was definely a plus
Stayed in December 2023
Reviewed: 18 December 2023
Nicole
United StatesThat there was a charge on my room that wasn’t mine and fruit flies in the lobby bar
Clean and comfortable
Stayed in December 2023
Reviewed: 30 October 2023
Carol
United StatesOur shower was clogged, and overflowed the first time we used it. The water barely was hot enough in the shower. Room service never cleaned our room the second day even though we were gone from 10am- 3 pm. The breakfast buffet was just ok.
The new Helmsman restaurant was fantastic. Our dinner was so delicious! Wait staff was excellent.
Stayed in October 2023
Reviewed: 25 October 2023
Albright
United StatesPrice
Spa and breakfast
Stayed in October 2023
Reviewed: 11 October 2023
Hans-jürgen
GermanyService at Dinner not at all up to expectations
Location, room, Lobby
Stayed in October 2023
Reviewed: 9 August 2023
Bruce
United StatesThe staff was excellent, good location, very comfortable.
Stayed in August 2023
Reviewed: 30 June 2023
Abdullatif
KuwaitI booked a double queen bed room but got a king bed room instead due to overbooking.
The checkin and checkout process was very smooth. Hotel staff were friendly and attentive. Lobby was spacious and has plenty of seating areas.
Stayed in June 2023
Reviewed: 27 June 2023
Alison
United KingdomShampoo and conditioner bottles were empty. Pillows were too soft. Ironing board unstable and iron lost its non stick. No dressing gowns to go to pool.
Staff were pleasant and helpful. The pool was relaxing. The room was clean and comfortable. We slept well
Stayed in June 2023
Reviewed: 25 June 2023
Roman
SwitzerlandReally not used to payments in cash, as we do in Switzerland.
Stayed in June 2023
Reviewed: 24 April 2023
Natasha
United StatesI was over charged twice for my reservations and had to wait for the bank to return the money. It was not pleasant it's a good thing I brought cash with me.
The staff was very nice and the food at breakfast was great.
Stayed in April 2023
Reviewed: 24 April 2023
Arquimides
United StatesNo valet at certain times.
The pool was great.
Stayed in April 2023
Reviewed: 16 March 2023
Siobhan
United StatesThey were extremely understaffed and the line to check in was crazy.
My children loved the pool and everything was extremely clean. Staff was friendly
Stayed in February 2023
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