Could be more amenities (like a breakfast room) and the room we were in was a little old and could be cleaned a little better.

The hotel is barebones but the staff was friendly at check-in and checkout and for any needs. (For example, our hairdryer didn't work and it was fixed immediately). The rooms are a little tired (the carpet is torn at the edges etc...) but are very big. We were on the top floor and had a nice view of the city. The location is super central and useful. The parking was convenient but expensive (~$25 a day). Seemed like the best value for money in New Haven.

Stayed in May 2024

Friendly staff

Stayed in May 2024

The only amenities were wildly overpriced snacks and expensive coffee in the lobby. Coffee machine brewed one cup at a time, sloooowwwly, so there was a long line waiting in the morning. For the price we paid I expected some more conveniences.

Location is perfect for anything near downtown or Yale. Parking is super convenient.

Stayed in May 2024

I think should have breakfast included

Everything but breakfast facilities

Stayed in April 2024

They don't have breakfast

Is a good Hotel, in a good position. Big clean rooms.

Stayed in May 2024

What breakfast? Missed not having a coffee shop or bar in hotel lobby. Parking garage very tight. If you have to close the toilet to flush remove lid. didn’t like touching it every time.

Hotel and room was exceptionally clean. Mattress was great! Like the additional sink.

Stayed in May 2024

Nothing exactly

Location and cleanless

Stayed in May 2024

We arrived at the New Haven Hotel after a fair journey and were able to unload our luggage easily in their enclosed drop-off - after checking in and a short settling in, we took the car to the car park which was joined to the hotel by a secure foot bridge. We were almost in the heart of New Haven and were able to get about easily by foot from the hotel lobby, that said, taking the car in and out was also very easy and never felt like we were anything more than in the hotel car park (excellent location). The room was spacious with a desk, wardrobe and comfortable beds and a good size, well lit bathroom. On an upper floor was a small gym for guest use and beyond that was a laundry room that we made good use of during our stay. Thank you to all the staff at the New Haven Hotel.

Stayed in April 2024

We were out in a room in the middle of a block of kids that were loud and partying.

Clean. Location.

Stayed in April 2024

It seemed a bit overpriced for one night.

The room was very comfortable and clean and the staff was lovely. Parking was also very easy after check in.

Stayed in April 2024

Staff was very pleasant and helpful. Provided suggestions on where to eat at. Bed was very comfortable. We even purchased drinks at the mini bar in the hotel lobby.

Stayed in March 2024

Staff were so helpful and nothing was an issue

Stayed in April 2024

The coffee at the lobby costs money when there are many hotels it is free of charge. The hot water in the shower was not so hot, no breakfast

The hotel is very nice and worm, room size is very good and the location is great

Stayed in March 2024

Front desk very friendly and accommodating

Stayed in April 2024

No place to eat at the hotel, just a small market to buy chocolate and chips

Located next to restaurants and bars (just o the street behind) Nice parking management to leave the car

Stayed in March 2024

Clean, convenient location, lovely helpful staff, comfortable bed, comfortable and spacious lobby/lounge area with privacy . Easy and convenient parking

Stayed in March 2024

Toilet noisy flush.

Receptionist asked if first time, then clearly explained garage opposite was used for hotel parking and had bridge to walk directly into hotel on level 2. Large room. Nothing stunning but good and functional with good service.

Stayed in March 2024

Parking was $25 extra and that wasn’t in the description. Room wasn’t clean enough. Over powering smell of Chinese food in the hall way to the bedroom, luckily not in the bedroom.

Centrally located, reception lady very nice

Stayed in February 2024

The first room we had one the 6th floor was really hot even after setting temp to lowest setting (67) and the second room bathroom there was some mold on the shower curtain

Good location close to Yale hospital, updated style and they have a 24/7 mini grocery mart in the lobby that has snacks and water/Gatorade They also have a wine and beer bar that’s open till 10pm

Stayed in February 2024

Satisfied during our short stay.

The hotel staff was helpful and efficient and made us feel welcomed during our short stay. For the price, this hotel provided all that we needed for a comfortable stay. The per day parking fee was reasonable, allowing access to the hotel directly from the garage. With room keycard, we were free to come and go from the garage.

Stayed in February 2024

Location was convenient - we could walk from there to the train station.

Stayed in January 2024

No breakfast.

Great location.

Stayed in February 2024

The lobby coffee machine was not free.

The room was large and comfortable, bed was not too soft, shower and bath were fine. Relatively cheap parking available thru hotel in garage across the street connected by skyway. Location was easy walk to Yale and theaters.

Stayed in February 2024

The hotel garage was closed, so parking was a bit of a an endeavor and we had to park elsewhere away from the hotel. The staff explained everything well but still less than ideal .

Nice location, walkable to restaurants and bars

Stayed in November 2023