Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Florida hotel reviews
  4. Orlando hotel reviews
  5. Reviews of Best Western Orlando West

Reviews of Best Western Orlando West 3 stars

2014 West Colonial Drive, Orlando, FL 32804, United States

#342 of 390 hotels in Orlando

Guests' Choice

Review score

Based on 402 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    6.9

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.5

  • Free WiFi

    6.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Balcony - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it was old and outdated

    the location

    Stayed in March 2024

  • Reviewed: 23 March 2024

    5.0
    But overall it wasn’t to shabby just needs to be more cleaner
    • Family with young children
    • Double Room with Two Double Beds and Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom wasn’t clean it was dirty, hair was in the tub and around the toilet. we ran out of toilet paper couldn’t open the door to the balcony, we heard someone trying to open up the extra door to the room.it was just uncomfortable needs to be cleaned more better.

    It’s was a close to where we were going, the staff was friendly.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    6.0
    Not worth the money.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Location, smelled of cigarettes.

    The hotel is a bit dated, could use some modern updates, for example no bottled water, small coffee pot, beds are really small.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    5.0
    See above …
    • Leisure trip
    • Couple
    • King Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor quality towels, bathroom not fully cleaned, sink not draining properly, Kleenex box empty.

    Location

    Stayed in March 2024

  • Reviewed: 27 November 2023

    5.0
    It was a place to sleep
    • Leisure trip
    • Couple
    • King Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom floor and tub was full of hair. Probably from a mop but still gross. The bill pillows were terrible but I expect that now a days. Otherwise it was a room.

    The staff was great. For whatever reason the room I had reserved was unavailable but the gentleman at the desk got us into another room quickly.

    Stayed in November 2023

  • Reviewed: 5 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Desk - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Naked homeless lady out front

    Stayed in September 2023

  • Reviewed: 4 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Two Double Beds and Balcony - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was not that clean, the bed was uncomfortable and it only had sheets on it and no comforter.

    Convenient location

    Stayed in September 2023

  • Reviewed: 25 August 2023

    6.0
    Just okay.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    Breakfast in a brown bag...yuck! I would have appreiciated a warm fresh breakfast. I had to have the toilet plunged twice. So I chose to walk to the front desk and use their toilet. The toilet did not get fixed during the three day stay.

    Really clean and great staff!

    Stayed in August 2023

  • Reviewed: 18 August 2023

    5.0
    Not much more than a place to sleep
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness of the hotel wasn’t great. The first room we got wasn’t cleaned whatsoever, the second room was better but not great. It seemed like it hadn’t been used in a while. There were dead bugs in the corners as well as cobwebs. There was hair all over the bathroom floor and on the fitted sheet. Also it looked like someone sneezed on the headboard.

    Front desk staff was nice

    Stayed in July 2023

  • Reviewed: 5 August 2023

    5.0
    It’s an old hotel and people don’t clean
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Balcony - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The floor in the bathroom was dirty. The walls in shower were dirty too. I kept thinking what else was not clean. I could not sleep because ac is too noisy

    Location close to stadium

    Stayed in August 2023

  • Reviewed: 18 July 2023

    6.0
    Great budget hotel
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Balcony - Non-Smoking
    • Stayed 4 nights

    The staff was a bit rude, I had the booking for Wednesday through Monday, my Flight got delayed until Thursday and the staff called and charged me a delayed check-in fee on top of the actual room fee.

    The hotel is nice and clean; the room was larger then I expected for a budget hotel. The room also had a back patio entrance (ground floor) as well as an entrance via indoor hallway that made getting to the room a lot easier then navigating the hall. The hotel is only about 2 miles from the fairgrounds making it a quick drive.

    Stayed in June 2023

  • Reviewed: 6 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didn't clean bathroom was not clean when checked in and garbage not thrown

    Room spacious front desk nice

    Stayed in July 2023

  • Reviewed: 27 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Desk - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast included microwave broken

    No breakfast included Microwave broken

    Stayed in March 2023

  • Reviewed: 16 March 2023

    6.0
    My stay was comfortable.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night

    The breakfast could be better

    Stayed in March 2023

  • Reviewed: 11 March 2023

    5.0
    Short and sweet, no complaints
    • Leisure trip
    • Solo traveller
    • King Room with Desk - Non-Smoking
    • Stayed 1 night

    Thin walls, not the cleanest, but not bad!

    Decent room, decent bed, great staff

    Stayed in February 2023

  • Reviewed: 28 February 2023

    7.0
    Good, clean stay for a low value.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The outside of the building and the area it’s in looks a little sketchy from the outside but the rooms were very nice.

    I like the price the the cleanliness and appearance of my room and balcony.

    Stayed in February 2023

  • Reviewed: 17 February 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room with Two Double Beds and Balcony - Non-Smoking
    • Stayed 3 nights

    First there was mold around the bathtub, and floor. This could be cleaned easily. Was noisy from anyone in hall. The TV had a fair to weak signal from stations. They did not change sheets or make bed for 4 days-only gave us new tiles. PC was good in office and the grounds were clean. My key did not work to get us into the "rooms" area of the facility. No elevator and only stairs and I had heavy luggage. A change of cleaning crew and things cold be much better. The free meal at the Chinese restaurant was "ok" but our waiter didn't know much english.

    location was ok for our trip to Orlando Hamfest

    Stayed in February 2023

  • Reviewed: 7 November 2022

    6.0
    nice staff - building is run down
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    room could have been cleaner - fridge was set extra cold and seemed to freeze everything in it

    Liked how close it was to my event - enjoyed the free parking - staff was very helpful

    Stayed in November 2022

  • Reviewed: 30 October 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location. The breakfast is outsourced by neighborhood Chinese restaurant.

    Stayed in October 2022

  • Reviewed: 6 October 2022

    5.0
    Average but would not stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not in the best area. Receptionist wouldn’t check to see if a room was available at 2pm. No breakfast! Why?

    It was clean enough but tatty. Couldn’t check in till 4pm which is very late No breakfast due to covid which really should not be an issue now. First reception staff we encountered could not be bothered. The second was more helpful.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    5.0
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and Balcony - Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 17 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Balcony - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    they need some improvement in the office. it’s bad

    Stayed in September 2022

  • Reviewed: 8 August 2022

    6.0
    I took my daughter to the Bad Bunny Concert and this place was so close to the venue that I choose to stay there but it’
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Balcony - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it was outdated and the shower looks dirty

    location

    Stayed in August 2022

  • Reviewed: 21 July 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and Roll-In Shower - Disability Access/Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like cigarettes, the hair dryer was broken, and I didn’t have a real shower.

    I loved the location. Check In/Check Out was easy.

    Stayed in July 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: