5900 American Way, Orlando, FL 32819, United States
#338 of 388 hotels in Orlando
Guests' ChoiceBased on 666 hotel reviews
6.1Cleanliness
6.5
Comfort
6.6
Location
8.6
Facilities
6.1
Staff
7.1
Value for money
6.9
Free WiFi
6.6
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End of dialog contentReviewed: 29 May 2024
Lais
BrazilBathroom needs renovation
Big and clean room
Stayed in May 2024
Reviewed: 23 May 2024
Julie
United KingdomNeeds updating desperately, feels very tired and unwelcoming. I was glad we were only staying one night.
The lady on the desk was helpful but on her own & a lot of people checking in at the same time. Queued for a long time!
Stayed in May 2024
Reviewed: 8 May 2024
Galang
United StatesHad bring my own toilet paper on first day of stay and shampoo, but at the last day housekeeping did leave some afterwards … just hope next time it’s more prepared because I did like the area we stayed just room wasn’t fully prepared after almost a month booked
Friendly
Stayed in May 2024
Reviewed: 3 May 2024
Thomas
United StatesI didn't have a microwave in room nor phone in room I've machine didn't work.
Location
Stayed in May 2024
Reviewed: 29 April 2024
Johanna
Puerto RicoBathroom
Upgrade the bathroom
Stayed in April 2024
Reviewed: 24 April 2024
Smith
United StatesThe facility should be cleaner is not as clean as it should be
The location is close to everything that you would need
Stayed in April 2024
Reviewed: 15 April 2024
Roger
United Statesmany of the electric fixture did not work. bathroom door rubbed the ground..
room cleanliness
Stayed in April 2024
Reviewed: 7 April 2024
Ana
BrazilDirty and old, needs better cleaning and refurbish.
Staff was a really nice girl, we had a rental scooter delivered and it was there waiting for us. Close to Universal parks. Room is huge.
Stayed in February 2024
Reviewed: 29 March 2024
Laurie
United StatesRead my above comment. I think I already gave you a clear picture of what my stay was like.
The hotel looked like a place you'd take a hooker to. The furniture is outdated and I was only given 2 towels, no wash cloths and no bath mat even though I had booked a handicap room, there were no railings on the shower walls, and nearly fell booth times I took a shower. Then I had someone call my hotel phone at 3 am the first night, and then someone was knocking at my door at the same time the next night, looking like she was high and asking for someone else. The bed was low to the floor and not very comfortable. The pillows were small and lumpy. It was noisy outside booth nights, with sounds of people yelling and throwing things outside my door and in the hallways. Therefore I couldn't sleep much. Thankfully I only needed it to sleep, as I wasn't there, until 9pm or so both nights, but definitely booking a different hotel next time I stay on I drive. There are a lot of hotels on I Dr that used to be good, but now are just sad. Next time I will gladly pay more money for a better stay, comfy bed, and all around better atmosphere. Definitely not any Wyndham property that's for sure. Completely unsatisfactory.
Stayed in March 2024
Reviewed: 24 December 2023
Baljinder
United KingdomThe TV, and coffee machine did not work
The room was spacious but overlooked the parking lot.
Stayed in December 2023
Reviewed: 21 December 2023
Josie
United StatesRooms need some Maintenace and better security measures
Staff is always friendly
Stayed in December 2023
Reviewed: 11 December 2023
Eric
United StatesThey had roaches and other bugs. I was moved from one room the another because of the bugs in the 1st room. The 2nd room was a lil better. I only stayed at the hotel due to the timing that I had.
I loved the location. Not to far from where all my activities were.
Stayed in December 2023
Reviewed: 7 December 2023
Josie
United StatesThe water does not regulate well. And the rooms need some minor repairs.
Location and price are good. Staff is friendly.
Stayed in December 2023
Reviewed: 3 December 2023
Coleman
United StatesThe rooms had a musty odor upon entering. There was no continental breakfast area for guests in the lobby area, It was dirty, and not at all functional for preparing nor eating food. It seemed to be used as a storage area. Our room had one working and one nonworking TV, which both covered the desk completely.
It was close to stores and restaurants and not too far from a few attractions.
Stayed in November 2023
Reviewed: 23 November 2023
Weslley
United StatesTowels were too small and everyday I had to request 1 extra towel,2 people in the room and the cleaning lady only left 1 towel during our 5 night stay.
Location and price
Stayed in October 2023
Reviewed: 21 November 2023
Shannon
United Statesthe bed was hard
the location
Stayed in November 2023
Reviewed: 12 November 2023
Treat
United StatesQrt
.!?
Stayed in November 2023
Reviewed: 12 November 2023
Abigail
United StatesCurtain showers are short Often there are no other rugs or extra towels even though u asked for room service The door lock is soo hard to open Ac is not clean full of dust
Location bec its near everything
Stayed in November 2023
Reviewed: 6 November 2023
Letícia
BrazilBathroom was the biggest disappointment
It was about 8min from the Universal parks
Stayed in October 2023
Reviewed: 15 October 2023
Stephen
United StatesTV not working properly.
Location
Stayed in October 2023
Reviewed: 13 October 2023
Julio
Puerto Riconot breakfast
everything was fine excellent service and location
Stayed in October 2023
Reviewed: 11 October 2023
Paul
United KingdomThey were putting a new roof on all fours sides of the building , meaning at 8am every morning you had nail guns and people on the roof above you head 8am!!!! They should have done one roof at a time and made sure no paying customers were under the roof being worked on. None of the drinks machines worked . Then as they were doing the roof it meant no gutters !!! it rained and went everywhere
location was spot on. Uber to Disney was $7 , Disney car park was $40. ON INTERNATIONL Drive
Stayed in September 2023
Reviewed: 10 October 2023
Liz
United StatesHad cockroaches, bed was really hard, bathroom had mold
Great location
Stayed in October 2023
Reviewed: 5 October 2023
Lissette
United Statesthe location is extraordinary
Stayed in October 2023
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