La nourriture

Cocktails

Stayed in May 2024

Renovations were a nuisance but tolerable

Awesome staff and grounds

Stayed in May 2024

NC

NC

Stayed in April 2024

The bed was sagging, not comfortable to sleep in because it was sagging.

Big, close to the beach and shopping

Stayed in April 2024

The hotel was renovating, however this didn't impact us. It's slightly dated but the position and room size more than makes up for this.

Enormous and quiet room with spectacular views and huge balcony.

Stayed in December 2023

Had problems with a renovation unit. Had to change to a non renovated room due to lack of installed amenities.

Location

Stayed in December 2023

family laundry facility is not enough, only one laundry room is operating at the time of our stay, but we still manage to have 2 washes. The newly renovated wing should have laundry room at each floor

pool, location and facilities, renovated room

Stayed in December 2023

Unbeatable location if you are exploring the beaches South of Kona. Most of the manta ray night snorkeling tours start just 100 yards away. Big swimming pools with a fantastic slide kids will love. We had incredible sunset views. The staff was amazing.

Stayed in September 2023

Seemed sometimes too few staff about, pool bar wasn't doing pool service as not enough staff, in the evening there were kids still going into the pools out of hours and didn't seem to be anyone doing the rounds to stop them. Kids in the adult pool etc. Building itself a little dated in places

Staff were friendly, nice place, great pool, grounds were all very nice

Stayed in September 2023

Some renovations happening otherwise great

Stayed in August 2023

The rooms are dated, and the hotel is undergoing a renovation so maybe check on timeline for completion and if you’ll get an unrefurbished or refurbished room. The hot water was challenging, and took ages to warm up and stay warm.

Service from front desk (Karen to note), poolside and all outlets was excellent. Location right in the waterfront. The hotel is around a 30min drive from the airport, and a short drive from the main village. Size of the rooms are very spacious. The ground were gorgeous, well maintained. We had a Club upgrade, and while only open from breakfast and evening canapés these were pretty good and the staff were brilliant.

Stayed in August 2023

I really wish that I could give this facility the best rating but I can only give it 4 out of 5 stars due to the bathrooms needing to be updated. I want to give the Outrigger all the credit in the world because I could tell that there was major construction and renovation going on at the resort and it was clear they were investing in the facility. The room we had was good but the shower and bathtub was just not up to par. I expect an expensive hotel to have a fancy shower head with high water pressure and hot water all the time. Everything else about the room was fine but I’m really docking a whole star because the shower was very outdated with a rinky dink shower head that wasn’t even above my head.

My fiancé and I stayed at the Outrigger Kona Resort & Spa at Keauhou Bay and had a great experience. We loved the location of the hotel and all the amenities and scenic views it had to offer. We stayed on the bayside and honestly I thought that our view was way better than the ocean view because the bay was always so nice to look at and interesting with activity and the mountain in the background was a view I had not seen before. The grounds of the hotel are fun to explore and take in the ocean views. You can see the sunrise from the hotel easily and there are multiple manta ray boat tours at night that are only yards from where you are watching from the hotel. My fiancé and I were lucky enough to see two huge manta rays clearly visible in the ocean that is illuminated from strong lights on the hotel. The water all around is so blue and tropical even at night. The hotel is close to the highway for getting around and short drive from the Kona village. The pool areas were very nice and there was a waterslide in the daytime. We had dinner and listened to some live music in the Wailele Café and I thought the food was pretty good. The music was fantastic but the meal got kind of spoiled when the bugs started to make their way inside the restaurant. There are little mongoose and wild goats roaming the area which we found super amusing and cute stray cats that are friendly (I asked and they feed the cats). There is also an on-site market that sells liquor. There is also a couple bars at most hours. We attended the Feast & Fire luau and it was a great show. The fire spinner was fantastic and deserves a raise. Self parking was only 10 dollars a day which is cheap comparatively.

Stayed in June 2023

It's a bit dated. They are working on that with the remodel.

Awesome spot. Lovely people.

Stayed in June 2023

Would be nice to have an elevator in the Ekuhai wing. Some sauces used on foods could be better. Resort fee could be lower.

We liked location, service, amenities, staff, convenience, cleanliness, views. The check-in and use of wrist bands is a clever, efficient way to allow access to the amenities.

Stayed in May 2023

parking

great food

Stayed in May 2023

We were informed at check in of the renovation beginning. One of the pools was closed, as well as the pool bar and spa and the restaurant. (The cafe is still open and we were able to order the pool bar items in there and take with us-but for a surcharge). This information was not on the website so we were disappointed. That being said the staff was lovely and we were treated well including a late checkout to offset our late night flight home. Would also be nice to have parking included with the rate.

We are familiar with the property as we have stayed a few other times. We returned because of the location, amenities and natural beauty. The pool areas are outstanding, although the furniture and umbrellas require an update. It was a plus to have the stand up paddle board daily as well as snorkel equipment available for rent right on site. The manta rays are a once in a lifetime experience so to see them nightly cannot be beat. We find it a peaceful and spacious property. Lots to do right where you are. Rooms require updating but were well appointed and beds were comfy. appreciate the built in shower clothesline and outdoor furniture. Friendly staff!

Stayed in April 2023

Chairs in the room were uncomfortable. The hotel was a little run-down.

Breakfast at the Cafe.

Stayed in March 2023

The rom rate of $550! and the booking through Bookings!

Like the room yet could not go on the balcony, food was great, yet music too loud

Stayed in February 2023

Not much frankly except for one thing. That one weird thing was they said they didn't have rooms available for early check-in but if we paid them a fee of $100, they could get us a room. How does that work? You either have rooms available or you don't.

Lovely room overlooking the ocean, nice pool as well. Decent place, we had a good time.

Stayed in February 2023

It takes about $20-$25 to get to the main strip of restaurants, the carpet smells old, the facilities are outdated and so big, have to walk a long way from the elevator to the room, room so overpriced. The check in guy works like a machine.

enjoy swimming pool

Stayed in February 2023

Another on-property restaurant would be nice. We recognize that staff is stretched but would like another option.

Staff was terrific. Michael at check-in, Bruce at pool & towels, Marie at the restaurant. Michael worked with us after our booking at another place fell through. Bruce suggested a manta ray night snorkel that exceeded our expectations. (Eka Canoe Adventures) Marie was great when we ate at the restaurant counter or did take-away. We understand that the store is independent but the clerk (Delvin?) was good and a very hard worker.

Stayed in February 2023

The restaurant was quite pricey. Beds were very comfortable but the bathroom could use an update. Low toilets, very little places to hang towels and the smallest shower head I have ever seen.

Pools and grounds were beautiful. Staff was very friendly and helpful. Historical/cultural tours were very interesting as well as seeing the mangaa rays.

Stayed in February 2023

Prices very high. Property looking a little old (I know it is, but I hear renovations coming?) Main restaurant is weak for such a nice property.

Unique and stunning location and property. Friendly and helpful staff.

Stayed in February 2023

BRUCE AT THE POOL!!!! HE’S A TOP MAN! 10/10 service from him, we’d come back just because of him & one Valet guy!!! forgot to get his name :( but he always had high energy, always had a smile on his face and always greeted us every time we passed by. He was working when we checked out and took our luggage for storage. One gentleman who was a pool cleaner, and the garden service guys were also very lovely. Some of the best workers there! Love that there’s two seperate pools for adults. Our view was amazing :)

Stayed in February 2023