78-128 Ehukai Street, Kailua-Kona, HI 96740, United States
#19 of 19 hotels in Kailua-Kona
Guests' ChoiceBased on 202 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.4
Facilities
7.9
Staff
8.7
Value for money
7.3
Free WiFi
7.5
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End of dialog contentReviewed: 17 January 2023
Michelle
AustraliaThe hotel really needs refurbishing and a good deep clean. It has a tired, 70s feel to it, and little things like dirty corners and light switches, and paint peeling in the bathtub were a bit off putting.
The standout was the location - the cliffs and watching the sunset over the ocean was magical. We also saw a huge number of manta rays feeding after dark which was very special! The staff are also lovely.
Stayed in December 2022
Reviewed: 6 January 2023
Sarah
United StatesRestaurant that over looked the ocean was closed.
Had everything you needed for a relaxing vacation .
Stayed in December 2022
Reviewed: 27 December 2022
Rupesh
United StatesWould have been nice to have more vegetarian food options in Fire & Feast Luau.
Great place to stay with family. Karen at reception was very helpful at check-in and explained various options helpful to us. They have Manta Ray watch deck which is amazing. We could see the Rays from deck. Yuki at concierge desk helped me to book Manta Ray snorkel tour, which is just 7 minutes walk from property. Karen at reception helped us to book Fire and Feast Luau at the property, which happens on Monday & Thursday. They have offered $20 per person breakfast & early evening snacks & drinks per day. This property right next to Pacific ocean with nice walkway, garden with hammocks, beach chairs. Has many activities like, yoga, lei making, fitness classes, etc., which are included in $30 daily resort fee. They give cards for free beach towels.
Stayed in December 2022
Reviewed: 20 December 2022
Anne-catherine
Canadathe restaurant is closed for 6 months, the whole place needs renovations, the room was very dated and needs a deep clean done.
the property is outdated and in need of serious freshening up.
Stayed in December 2022
Reviewed: 18 December 2022
Terry
CanadaPoor quality food. Almost no choice in restaurants Poor choices. For example Terrible coffee Only instant eggs and Poor sausage Poor choice in beverages.
Stayed in December 2022
Reviewed: 4 December 2022
Tianyu
United Statesno sound proof, no water pressure, room is not even clean, broken elevator, long walk to parking
staff are friendly
Stayed in December 2022
Reviewed: 20 November 2022
Melissa
United Statescleanliness, horrible bed
staff, grounds, pool
Stayed in November 2022
Reviewed: 19 November 2022
Kevin
AustraliaIt appeared a bit outdated but it still fine
The outdoor pool area was amazing. The resort views were amazing. The hotel room was very spacious and comfortable. Staff were very very lovely and helpful.
Stayed in November 2022
Reviewed: 18 November 2022
Judy
United Statesold !!!
the location
Stayed in November 2022
Reviewed: 14 November 2022
Caldwell
United StatesVery close to the ocean. Swimming pools
Stayed in November 2022
Reviewed: 29 October 2022
Kayvan
United StatesThe rooms and the resort itself is very outdated, making if feel not clean. Our bathroom had to have been straight from the 70s and I don’t think the room and building have been update since. we were very frustrated because we asked multiple employees if there was poolside service and basically all of them said no, but when we went to order from the poolside bar and request it to be delivered to our pool chair, they said we had to order from the poolside server. we had set outside for 4 hours and not a single server came to us. the resort is not located next to any restaurants or shopping facilities so you are stuck eating only what the resort offers (which is subpar food for high prices). they asked me to throw away my “outside drink” when sitting by the pool, but I had bought it at the resort market. overall, our stay was disappointing and I wouldn’t recommend it to anyone.
the view of the ocean was amazing, the pool was very nice and many of the staff member were super friendly
Stayed in October 2022
Reviewed: 26 October 2022
Aiman
United Statesinsects and bugs in the room. no hot water in the room and terrible location
nice pool
Stayed in October 2022
Reviewed: 28 September 2022
Drew
United StatesLiked everything.
The food for dinner was excellent.We loved the chopped salad so much we had it a second time.The next day
Stayed in September 2022
Reviewed: 25 September 2022
Heather
New ZealandPerfect property. We weren’t there long enough to use the resort, but the pools looked spectacular.
Location was great. Manta Ray viewing deck was super cool. Room was amazing.
Stayed in September 2022
Reviewed: 25 September 2022
Komal
Australiasmall beds, some of unhelpful reception staff, everything is super expensive, included breakfast options are very less. when booked with booking.com it mentioned child prices are included but when we reached their they advised breakfast is included for only 2 ppl
the pool, manta views deck, lobby
Stayed in September 2022
Reviewed: 20 September 2022
Boris
CanadaManta ray observation deck is nice, but I could not get a good view of manta rays at night. It was not a big deal for us though. Hotel exterior is a little outdated and could use some reno. Apart from the hotel restaurant, most restaurants require a 15 min drive in the evening.
My wife and I really enjoyed our stay. The resort has beautiful landscape, the view of the ocean is amazing. It is clean and well-maintained, staff were very friendly and accommodating. pools, hot tub and restaurant were above expectations. We received gifts on arrival which was a pleasant surprise. Tours are available a short walk from the resort. Room was good overall. Safe was out of batteries, but security came and fixed it on request.
Stayed in September 2022
Reviewed: 18 September 2022
Jodi
United StatesRoom smelt very must, fridge was moldy, ac didn't work so room was warm(room stayed at 73) and we went to see the mana rays but you had the entire location closed off for an event. (should at least leave the seats open for clients of the hotel). I went with a migraine and just wanted to take a nap and couldn't because of the smell and temp of room. We left before 5 hours even were up. So about $100 an hr. Also dont like the $25 a day for parking when you are paying so much a night to stay, parking should be included, fees should be charged for non staying guests.
Our flight was delayed so we stayed at last minute. Location and hotel were beautiful. Staff was very nice.
Stayed in September 2022
Reviewed: 11 August 2022
Elsie
Australiaair conditioning was a bit confusing to use
staff were incredibly friendly and helpful
Stayed in August 2022
Reviewed: 8 January 2022
Ted
United Stateslimited breakfast options.
Excellent location, beautiful view, accommodating staff, walk paths around beautiful grounds, the manta ray viewing area, and the two pool areas.
Stayed in January 2022
Reviewed: 16 August 2021
Kelsey
United StatesFood was mediocre. Restaurant, bar, pool slide etc ....Everything closed early. Hard to find food after 9 pm. The hotel is rundown. The bed was old and sagging. The shower was not hot.
It was just ok
Stayed in August 2021
Reviewed: 13 August 2021
Susan
United Statesno real amenities, poolside bar closed at 5, one day not even open
location
Stayed in August 2021
Reviewed: 7 July 2021
Precita
United StatesToilet are very low.
Separate pool areas for preferred swimming activity. Awesome staff and nice size room & lanai.
Stayed in July 2021
Reviewed: 14 June 2021
Richard
United StatesRESORT FEE OF ABOUT $90--NO VALUE TO IT
Restaurant not open, limited hours for take-out.
Stayed in March 2021
Reviewed: 2 June 2021
Emily
United StatesI was supposed to get the room rate as a kamaina which would of saved me alot of money. When I checked out I almost fainted at the bill there was nothing they could do about it but booking.com could but hasn't. Very dissatisfied and angry customer
Stayed in May 2021
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