625 St Ann Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States
#19 of 169 hotels in New Orleans
Guests' ChoiceBased on 524 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.8
Facilities
8.9
Staff
9.3
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Omayra
United StatesN/A
It was walking distance from everything. The staff was friendly and the hotel was beautiful.
Stayed in May 2024
Reviewed: 1 June 2024
Joseph
SpainThe rugs throughout the hotel need to be replaced. Try and take a room that allows you to open the windows.
Courtyard and pool area was beautiful. Very comfortable beds.
Stayed in May 2024
Reviewed: 26 May 2024
Shannon
United StatesWhat’s not to like?
Everything. Located perfectly and appointed in the most beautiful luxury accommodations. This property is the perfect home away from home in the Quarter. The staff is exemplary and deserves applause and tips. Miss Patrice is an angel! Thank you for another wonderful visit to my favorite city.
Stayed in May 2024
Reviewed: 1 May 2024
Rory
United StatesNothing!
Timeless beautiful property located in the heart of the French quarter.
Stayed in April 2024
Reviewed: 19 April 2024
Elizabeth
United KingdomBeautiful courtyard, ideal location
Stayed in April 2024
Reviewed: 10 April 2024
Dean
United StatesNothing
Loved this hotel. So authentic NOLA. So clean and you cannot beat the location. Staff is welcoming and helpful. Highly recommend
Stayed in April 2024
Reviewed: 9 April 2024
Glynn
United StatesEase of parking and checking in, and accessing our room
Stayed in April 2024
Reviewed: 6 April 2024
Becky
United StatesLocation & facilities were great
Stayed in April 2024
Reviewed: 2 April 2024
Mindy
United StatesFantastic location. Rooms were comfortable, nice amount of space, and with pleasant finishings.
Stayed in March 2024
Reviewed: 1 April 2024
Anthony
United StatesI guess the weekend rates are a little steep, but this was offset by the weekday rates
The location could not be improved upon. The hotel's courtyard was an ideal place to sit and read the morning paper with a cup of coffee. Everyone who worked at the hotel was super friendly and the helpful, especially Andrew and Patrice.
Stayed in March 2024
Reviewed: 29 March 2024
Therese
United StatesBeautiful hotel. Fabulous location off Bourbon by two blocks. One block to Jackson Square. Lovely rooms. Staff very helpful and kind. Historical building and location. Best accommodations in the French Quarter.
Stayed in March 2024
Reviewed: 29 March 2024
Kevin
United StatesMy only issue was that they park your car in a place that you can’t access. So anytime you need something from your car it takes a little time for them to go get it and bring it down to you.
We had one of the larger suites so the Room was very good and comfortable.
Stayed in March 2024
Reviewed: 21 March 2024
Shreya
IndiaGreat location..beautiful old hotel.Has an old world charm.
Stayed in March 2024
Reviewed: 19 March 2024
Chris
United StatesWe had not been in two years so had not been since renovation. Our room was beautiful, but we love old hotels so we missed the antiques, the breakfast area with pastries and great coffee, glad they left the beautiful courtyard the same! We love this place have been staying there for twenty years!❤️👍
We live 45 minutes across the lake, we stay here a lot, we love it! The location is great, walking distance to everything!
Stayed in March 2024
Reviewed: 19 March 2024
James
United StatesI would have loved to have an open bar at the location so we could stay in the courtyard and relax with a few drinks instead of having to walk and give money to another location. The courtyard is a perfect location.
The convenience was exceptional.
Stayed in March 2024
Reviewed: 19 March 2024
Cathy
United StatesNot a thing.
We always like that it is so close, short walk to Jackson Square and Bourbon Street. The rooms are just beautiful as well as the courtyard which we always spend time relaxing in. We would recommend this hotel 100%.
Stayed in March 2024
Reviewed: 13 March 2024
Jody
United StatesFirst night roll away so a little disappointed as I booked two beds. Then we moved on night two and it was great!!
Great location. Awesome staff.
Stayed in March 2024
Reviewed: 12 March 2024
Sherry
United StatesLiked everything!
Location!! And lovely courtyard!
Stayed in March 2024
Reviewed: 9 March 2024
Terry
United StatesThere was nothing not to like
Marc, Patrice and Andrew were exceptional staff. So very helpful all the time. We stayed before our cruise and afterwards both times our rooms were beautiful! Will definitely stay there again as it is so convenient! Thanks for a great time!
Stayed in March 2024
Reviewed: 8 March 2024
Mark
United StatesThe roads around and the homelessness but I understand they can’t do much about it if anything.
Beautiful room and a walk away from everywhere. Also the staff was amazing!
Stayed in March 2024
Reviewed: 5 March 2024
Terry
United StatesNothing!
Location! Can’t be beat! Staff is EXCELLENT!!! Room was beautiful!
Stayed in March 2024
Reviewed: 2 March 2024
Andrea
United StatesTemperature regulation
Location
Stayed in March 2024
Reviewed: 29 February 2024
Paula
United StatesElevator small
Location was great
Stayed in February 2024
Reviewed: 25 February 2024
Mary
United StatesLeaving.
Such a beautiful place! Everyone of the staff we encountered was just wonderful.
Stayed in February 2024
Logan, USA
Obertauern, Austria
Plymouth, UK
Maisonnay, France
Fès, Morocco
Toowoomba, Australia
Bhubaneshwar, India
Siem Reap, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content