363 Maine Mall Road, South Portland, ME 04106, United States
#11 of 15 hotels in South Portland
Guests' ChoiceBased on 328 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.5
Facilities
7.8
Staff
8.4
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 22 April 2024
Lollylove
NigeriaThe body wash, shampoo, and conditioner containers in the bath were absolutely empty. Why did you put it there if you had no intention of filling it? very unacceptable
The proximity of the hotel to the mall is just across the road. Nice and clean rooms
Stayed in April 2024
Reviewed: 22 April 2024
Terri
United StatesAfter searching and reviewing different motels; the benefits, etc., and ending up with this one, I was VERY disappointed to find out somehow I ended up with a room that required me to pay extra for breakfast - apparently SOME reservations have it included and SOME do not. I found this misleading and very frustrating.
Rooms, location
Stayed in April 2024
Reviewed: 20 April 2024
Lauri
United StatesSame as above
Lost power one night no response from workers or refund nor did we get a text call or anything about what happened.couldbt even have s omeone open electric slider trying to get out of hotel had to manly open it. Breakfast room service was disgusting homefries wer undercooked had eggs Benedict and English was not toastef.
Stayed in March 2024
Reviewed: 15 March 2024
Angela
United StatesN/A
Convince
Stayed in January 2024
Reviewed: 21 February 2024
David
United StatesFood. First night was rough due to an extremely loud heater.
Comfort, location and the staff were amazing.
Stayed in February 2024
Reviewed: 4 February 2024
Michele
United StatesElevator noise
Everything was great. The actual room was a little too close to the elevator, which was a bit noisy.
Stayed in January 2024
Reviewed: 28 January 2024
Susan
United StatesThere was no hot tub
Stayed in January 2024
Reviewed: 27 January 2024
Baralee
United StatesCoffee maker in room could have been cleaned and sanitized better
Hotel in a centralized location just beyond downtown Portland. Staff friendly, & responsive. Property, specifically rooms very clean.
Stayed in January 2024
Reviewed: 9 January 2024
Megan
United Statesroom was very chilly
Great locations
Stayed in December 2023
Reviewed: 11 December 2023
Brenda
United StatesThe buffet breakfast was cold. The buffet should be included - not an additional fee
Cleanliness, location , quiet Cookies were delicious
Stayed in December 2023
Reviewed: 11 December 2023
Katherine
United StatesVery clean, all the staff were friendly and available to help.
The clerk who checked us in stated breakfast was included with our stay, however we were charged for the buffet. It's aggravating.
Stayed in December 2023
Reviewed: 28 November 2023
Dave
United StatesDespite being on the 3rd floor, one could hear the traffic on the road that faced our room. The pool facility is antiquated. The bar was understaffed.
The proximity to the airport was favorable.
Stayed in November 2023
Reviewed: 4 November 2023
Macy
United StatesLocation
Stayed in October 2023
Reviewed: 23 October 2023
Samantha
United StatesRoom was a little small
Clean, friendly, great location! delicious warm cookies when i arrived was offered. Great location
Stayed in October 2023
Reviewed: 21 October 2023
Malvina
United StatesOverall all, good
Stayed in October 2023
Reviewed: 14 August 2023
Kristine
United StatesWhen I got to my room they only gave me one big towel. It was me and my husband in a room. Mind you, it was a room with double beds. When trying to take a shower, there was no body soap. Had to call down to get it. When they came, he just opened my door and went into my bathroom. Would not stay here again.
The cookie and the staff that was at the breakfast buffet. She was funny and nice.
Stayed in August 2023
Reviewed: 13 August 2023
Clara
United StatesDirty shower curtain, our room was near ice machine so sometimes noisy, there is breakfast but there is a charge and we were not told about the charge. Waaaay overpriced for the stay itself.
Easy access, friendly staff, comfortable beds
Stayed in August 2023
Reviewed: 9 August 2023
Sarah
United StatesBathtub was weirdly slippery - made showering harder. I informed front desk and they said they’d look into it.
Very friendly and helpful staff. Great location by airport. Free shuttle pick up from airport and free drop off at nearby car rental agency.
Stayed in August 2023
Reviewed: 8 August 2023
Gerald
United StatesThe location next to the mall and near the airport and interstate was perfect
Stayed in August 2023
Reviewed: 6 August 2023
Lawrence
United StatesThe toilets in the units weee made for 4-5 year olds
Service from staff and location to airport
Stayed in August 2023
Reviewed: 4 August 2023
Melinda
United StatesThe charging port for cell phone didn’t work. Also bathroom supplies we lacking.
Clean and comfortable
Stayed in August 2023
Reviewed: 18 July 2023
Richard
United StatesThe hotel is somewhat dated. Bathroom is very small but works. The room decor is dated.
Bed was very comfortable. Did not eat breakfast there.
Stayed in July 2023
Reviewed: 29 June 2023
Lisa
United Statesthe bed are very uncomfortable
location is great, close to everything! everything is nice and clean
Stayed in June 2023
Reviewed: 18 June 2023
Katelyn
United Statesthere were no bath tubs, only showers
Stayed in May 2023
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