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Reviews of Quality Inn Big Sky 2 stars

1330 US Highway 2 West, Kalispell, MT 59901, United States

#19 of 23 hotels in Kalispell

Guests' Choice

Review score

Based on 169 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.3

  • Location

    7.4

  • Facilities

    6.5

  • Staff

    7.6

  • Value for money

    6.0

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 21 November 2023

    6.0
    You get what you pay for. Clean and affordable.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Definitely an older hotel. Had a bit of a musty smell. Everything was well used, but it was clean.

    Friendly service. Affordable. Breakfast was decent.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Could use more gluten free options

    Location was easy to find.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very little done on cleaning the building- carpet.

    Breakfast was ok- the lady taking care of it was very good and kept food supplied.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff at check in/out So rude

    Rude Staff

    Stayed in October 2023

  • Reviewed: 20 September 2023

    5.0
    Cleanliness was poor I requested a room with a balcony when I booked and they couldn’t come through but yet people that
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff wasn’t very friendly or helpful

    Location was great

    Stayed in September 2023

  • Reviewed: 29 August 2023

    6.0
    There were several motels in this price range, I would try somewhere else.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The first room we were given smelled so strong of cigarette smoke, we walked out and asked for another room. This motel is dated and has an underlying smell of smoke in the building. Our curtains were torn and drawers without knobs- needs an upgrade. At check in we asked about cancelling our third night. The manager doesn’t like reservations and payments made directly to Booking.com so made this process more difficult.

    The complimentary breakfast was good.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    5.0
    It was average. Wasn't bad or good. Staff was friendly. Below average when you consider the price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Some parts of the facility needed better cleaning. It would have been nice to have an elevator for access to upper floors.

    Average for breakfast and location.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    6.0
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 24 July 2023

    6.0
    Convienent hotel, nothing fancy but met our needs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The beds were not comfortable and when asked to have room picked up (left card out two days) finally had to call. I felt the price of the hotel nightly rate was high compared to the quality of room.

    Great location, friendly staff. Easy to get to the Rebecca Horse Farm, about 8 min away. Breakfast was decent and staff worked hard to maintain area and keep up with demand. The pool was nice especially on the hot days, a bit chilly however!

    Stayed in July 2023

  • Reviewed: 7 July 2023

    6.0
    The stay was ok but it was over priced for the age of the motel
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was a shortage of towels at the pool. This forced us to use our room towels which got dirty around the pool. House keeping did not clean our room the next day to bring us clean towels!

    The boiled eggs were like rubber and the scrambled eggs were like mush. The gravy was similar to bland baby food.

    Stayed in July 2023

  • Reviewed: 8 April 2023

    7.0
    Too close to the Freeway
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The road noise from the freeway was loud. I can usually turn on the fan & drown it out, but not here. It made sleeping difficult.

    The room was fine, beds were comfy & the bathroom was fine. Breakfast was great. The staff was super pleasant both at check-in and check-out.

    Stayed in April 2023

  • Reviewed: 31 March 2023

    7.0
    It was a fun trip and the room was adequate.
    • Leisure trip
    • Couple
    • Queen Room with Patio - Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    The breakfast was awful and often lacking. I feel this hotel was overpriced.

    The room was comfortable and private. .

    Stayed in March 2023

  • Reviewed: 4 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    bed wasn't comfortable. Sheets too thick for summer/fall. AC is very old and didn't work well.

    Friendly staff and easy check in process.

    Stayed in October 2022

  • Reviewed: 6 September 2022

    6.0
    we booked last minute so we’re lucky to find something, but pretty basic
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    cost high for basic room.

    it was available! not much available when you book late staff was nice

    Stayed in September 2022

  • Reviewed: 22 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The breakfast area was awkward. Didn't look like much was offered. But, there were choices in the refrigerator, just couldn't get to them becaue the waffle maker was next to it, and it was a very small space. Couldn't access the refrigerator if someone was making waffles, which of course they were.

    Stayed in August 2022

  • Reviewed: 17 August 2022

    5.0
    The hotel is fine but certainly did not warrant the high price charged.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 4 nights

    The smoke alarm started "chirping" in the early evening. Maintenance was not around to replace the battery so a helpful staff member was able to replace it, however it started chirping again in the wee hours of the morning. The towels were well worn and small. I would think for the prices they are charging they could afford to purchase new towels. The pool towels were way to small for pool towels. Only one of the 3 machines in the work out room were working.

    The room was clean and sufficient in size. It is the only hotel in town with an outdoor pool which is why I stay there.

    Stayed in August 2022

  • Reviewed: 4 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Basic fare breakfast. Spacious room, good location

    Stayed in August 2022

  • Reviewed: 1 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bugs in the room. Atmosphere felt a little off. Area seemed sketchy. There was a gap the air conditioner. Also didn’t care for the fact that we were by an exit. Didn’t know that because our flight was delayed that they decided to close out my reservation. It wasn’t until I called the next morning did I realize that!

    Bed was very comfortable!

    Stayed in July 2022

  • Reviewed: 23 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Poor choices

    Stayed in July 2022

  • Reviewed: 23 May 2022

    7.0
    Won't be back
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Their no refund policy. We booked room as we planned to go to Glacier National Park. When we found out that reservations were required at the park and there were no slots available, we tried to cancel booking until we could get reservations to the park....the refund was denied. We went anyway as we know people in the area and didn't want to lose out on that money. The workout room was super humid...I reported to staff and was told AC down and someone would fix in next day. The pool was down and empty, looked gross. There was no elevator. Lugging my bags up and down stairs with an injured knee was painful. The receipt they gave me showed zero charges and zero balance...and wrong dates.

    Room was comfortable. Location was easy to find.

    Stayed in May 2022

  • Reviewed: 10 May 2022

    7.0
    Staff was real great helping us.
    • Leisure trip
    • Couple
    • Queen Room with Patio - Non-Smoking
    • Stayed 2 nights

    I will not book through a third party again.

    Waffles are great.

    Stayed in May 2022

  • Reviewed: 28 November 2021

    6.0
    Clean& comfortable if u can ignore grouchy...
    • Business trip
    • Family with young children
    • Queen Room with Patio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Front desk staff always seemed anoied if we needed to rekey our cards or just had general needs

    Bed was comfortable I liked the sliding glass doors and patio Im a day sleeper due to working NOCs it was quiet during the day so i could sleep

    Stayed in November 2021

  • Reviewed: 15 November 2021

    7.0
    Clean, quiet location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Property a little dated

    Front desk personnel were very nice

    Stayed in November 2021

  • Reviewed: 31 October 2021

    5.0
    It was decent and at a good price but next time it's worth the extra cost for a better hotel.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The lack of service for breakfast. The faculty was stingy on using the waffle spray and so every waffle that was made separated.

    The low cost and convenience of shopping and eating places.

    Stayed in October 2021

Showing 1 – 25

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