3939 E Houston St, San Antonio, 78220, United States
#7 of 10 B&Bs and Inns in San Antonio
Guests' ChoiceBased on 378 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
7.4
Facilities
6.6
Staff
6.9
Value for money
6.9
Free WiFi
7.3
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End of dialog contentReviewed: 22 May 2024
Knoblock
United StatesCockroachs 🪳 on our personal belongings and food, several large ones on combination desk/ dresser/ microwave/ mini fridge. TV had a mind of its own and turned itself up to level 100, had to change input to manually lower. Then that stayed in the middle of the screen. The bottom corner of the door had a large opening big enough for rodents and other pests to easily access room #212.
Stayed in May 2024
Reviewed: 11 May 2024
Brittany
United StatesN/a
N/a
Stayed in May 2024
Reviewed: 18 March 2024
Sandra
United StatesToilet was rocking and very low to the floor. Shower head diverter didn't work completely work so water continued to flow from faucet. Breakfast was cold powder eggs, cold sausage.
Close to area we were going to. Easy freeway access. Large room.
Stayed in March 2024
Reviewed: 5 February 2024
Gilbert
United StatesToilet seat broken.
Right down street from venue.
Stayed in February 2024
Reviewed: 3 February 2024
Evette
United StatesThe pool was dirty, and the bathroom wall looked either dirty, or like the paint was chipping.
The bed, blankets, and pillows were EXCELLENT! Very I slept wonderfully because of how comfortable they were. The breakfast was good, too!
Stayed in February 2024
Reviewed: 5 December 2023
Setsuko
United StatesThe old style needs up update.
Likely night (evening) shift staff was great.
Stayed in December 2023
Reviewed: 5 December 2023
Alain
United StatesN/A
N/A
Stayed in December 2023
Reviewed: 10 November 2023
Jessica
United StatesNo control for the tv
Very comfortable and clean
Stayed in November 2023
Reviewed: 30 August 2023
Patrick
United StatesLaundry facility.
Decent place to stay and affordable. Good breakfast, rooms are comfortable and clean. Has laundry but don't use washer and Dryer they are outside and smell. Otherwise ok.
Stayed in June 2023
Reviewed: 3 August 2023
Prater
United Statesnone
the outside
Stayed in July 2023
Reviewed: 1 August 2023
Erica
United StatesThe room I stayed in had flickering lights. The bathroom door had a hole where someone had punched it. The shower handrail is not secured. The shower curtain rod is bent and the curtain wouldn’t stay closed. The door to come in and out of the room wasn’t completely sealed when closed. The 2 switches in the bathroom only 1 turned on the fan the light switch for the bathroom was outside by the sink. The room didn’t have good lighting.
The room served a purpose of “somewhere to sleep.”
Stayed in July 2023
Reviewed: 15 June 2023
Maria
United StatesFront desk was WOW!!! Horrible!!!!! Not inviting at all paid more attention to phone than listening!! There was a young lady and young male that would sit in back on their phones and stayed hidden for customer service. Had to go up to get towels for the pool and was ignored It was a great place! But service from Front dear was the worst I’ve ever been at
Stayed in May 2023
Reviewed: 15 June 2023
Oliver
Panamabathroom not clean. breakfast no bueno, toooooo far from downtown
room un ground floor
Stayed in June 2023
Reviewed: 2 June 2023
Destiny
United Statesbreakfast was okay, they need to get that Texas waffle for breakfast!
it was decent for the price
Stayed in May 2023
Reviewed: 26 May 2023
Jo
United Statesice machine on the 2nd floor not working. soda machines not working
clean
Stayed in May 2023
Reviewed: 23 May 2023
Desiree
United StatesThe customer service was my biggest complaint. The manager was rude! He was upset that he had to take care of his bee problem and didn't care that my daughter was stung and I had a member in my family who was allergic!
The room was good! Mostly clean. It was a little musty but staff came and sprayed and it was much better after that. Stayed a few nights and had no more issues with the smell. But unfortunately some of the staff wasn't very nice. We got back late from going to sea world, our door wouldn't open and my daughter needed to use the restroom and the manager wouldn't let her. I had to switch rooms because there were bees all over our door and they'd enter our room when we'd open it. I didn't get switched till the second night and my daughter got stung. The manager wasn't happy about the bee complaint and that we had to switch rooms. But a member in my group was allergic so I wasn't going to chance it. He gave attitude after the fact. The dryer took forever to dry my clothes so that wasn't great, especially having to was multiple loads. And when I asked for quarters they could only give me $7 when I spent over 20 trying to was 4 loads. So i just decided to wash somewhere else. It's unfortunate that staff was not up to par because I just had a really crappy experience at a previous hotel that I had to get my money back on. If it wasn't in better condition than my last hotel, I would have left. It's not fun paying money for crappy service.
Stayed in May 2023
Reviewed: 2 May 2023
Dalia
United StatesOne whole side of the room had no electricity. Unfortunately most of the lighting was on the side with no power so it was dark. Also there were several condoms on the stairs, lots of cigarette butts thrown everywhere.
So close to AT&T center you could walk. Room was clean.
Stayed in April 2023
Reviewed: 27 April 2023
Joseph
United Statesthe bathroom faucet had a soaked hand towel wrapped around the faucet collecting the water from apparent water leak. room 214
actually had an open pool and the hotel was clean
Stayed in April 2023
Reviewed: 6 April 2023
Charles
United StatesMy room door had a large gap at the bottom. Every car that drove by and every outside noise I could hear. I ran the ac all night so I could mask the noises.
Good location. Clean, good breakfast friendly staff, clean room, hot water.
Stayed in April 2023
Reviewed: 17 March 2023
Angelica
United Statesnear freeway and very noisy. Can hear every door open and close.
the access to downtown and attractions was no more than 20 minutes or less.
Stayed in March 2023
Reviewed: 28 February 2023
Mike
United StatesCoffee maker didn't work. Bathroom door wouldn't shut unless you slammed it shut.
We had a bed to sleep in.
Stayed in February 2023
Reviewed: 22 February 2023
Kandy
United StatesThe price was high and when i asked why it was so high the clerk said because of the Rodeo..... you should be offering lower prices to those of us who are here with the stock show and rodeo. we are bringing alot of income to your town and you should appreciate that by lower prices to us instead of higher. was very dissapointed in that. also could not understand your clerks language when speaking. that was very frustrating.
Stayed in February 2023
Reviewed: 30 January 2023
Pena
United StatesThe area it was in.
Nice clean room with a fast check in.
Stayed in January 2023
Reviewed: 31 December 2022
Jimmy
United Statesfaucet sink had very little pressure. shower was fine though
overall good.
Stayed in December 2022
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