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Reviews of Red Roof Inn Hagerstown - Williamsport, MD 2 stars

310 E Potomac St, Williamsport, MD 21795, United States

#1 of 1 hotels in Williamsport

Guests' Choice

Review score

Based on 30 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    7.7

  • Facilities

    6.5

  • Staff

    7.7

  • Value for money

    7.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    6.0
    Pleasant
    • Business trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ok so overall it was an ok stay, but the hotel was being renovated and I was happy to see that because it is an older hotel but there were power tools and extension cords and sanding tools all over the walkways in your way and all the sanding dust from them sanding the safety rails was covering everything completely ,our suitcase wheels were covered in it and we dragged it into the room so we had to clean that up, I was never told while booking that this hotel was under renovation or I may have tried another option, my son asked if smoking was allowed on the balcony/walkway and they said no made him walk to the rear of the hotel in the back near the woods, I told him yah wouldn't want that nasty cigarette smoke to take away from the sanding dust and the smell of marrijiana everywhere, plus if your concentration is on smoking you may trip on the Dewalt power sander laying in the walkways , ok I made my funny for the day hope you all are smiling now

    So the lady at the desk during check in was just amazing super nice and helpful, they even had hot coffee available at check in 3pm which was nice, the room was ok beds were comfortable and clean bathroom was clean TV worked fine and the mini fridge was ok overall it was a decent room that was being fixed up

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Frustrating.
    • Business trip
    • Solo traveller
    • Queen Room with One Queen Bed - Non-Smoking
    • Stayed 1 night

    Building was being painted and workers continued working until 8:00 pm, making a fair amount of noise and dry paint dust with sanding machines on the second floor.

    The furnishings in the room seemed new. The channel TV was fine.

    Stayed in May 2024

  • Reviewed: 27 September 2021

    5.0
    A cheap hotel with no frills.
    • Leisure trip
    • Group
    • Queen Room with One Queen Bed - Non-Smoking
    • Stayed 1 night

    We could only pay in cash since their computers were not working (not their fault.) My Booking reservation said my hotel room would have both a microwave and frig but it did not and asking them why, they told me that it was not an guaranteed item in each room. Then why list it as an amenity if it not available? Also, my friend was given a room that was already occupied (that's poor management.) and my room seemed to be missing furniture as it had large gaps of open space in it. Generally, the place was a little run down and needs more general maintenance. I will not be coming back.

    The location was good for trip and having a Waffle House next door was necessary since this hotel did not serve any food.

    Stayed in September 2021

  • Reviewed: 8 August 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Breakfast in a bag is disappointing.

    Rooms more attractive and a bit larger than ones in similar price range

    Stayed in August 2021

  • Reviewed: 5 July 2021

    5.0
    Will probably look for other area options in future.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No refrigerator No microwave Was told it is hit or miss when inquired as it was on the booking as available.. Ask for additional towel, was not available at the time, was to deliver, never showed.

    Was able to Get additional towel when requested. Pricing reasonable

    Stayed in July 2021

  • Reviewed: 27 June 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little soft and the pillows too thick and hard

    Economical , clean smelling

    Stayed in June 2021

  • Reviewed: 22 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A little dirty outside.

    Close to 81

    Stayed in June 2021

  • Reviewed: 19 June 2021

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    No coffee

    Pets stay for free

    Stayed in June 2021

  • Reviewed: 16 June 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dead Cicadas on side walks could have been swept off. Freezer in fridge was nasty.

    Convenient

    Stayed in June 2021

  • Reviewed: 30 May 2021

    5.0
    The hotel room was very dirty. The sheets looked like they really needed to be changed and I accidentally booked a smoki
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sheets were filthy The sheets also had human hair on them and looked very used. The cups had a hair in it and on top of everything I accidentally booked a smoking room.

    The location is good and there is a Waffle House beside it and a McDonald’s . The gentleman in the office was very nice.

    Stayed in May 2021

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had to book 2 nights because there was no late check-out

    Staff was great and when we wanted a different room they were quite to do that for us.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 18 April 2024

    1.0
    Not the best idea to stay there
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Broken sink. Hair all over sink and vanity. Heat/AC did not work. Roaches everywhere. I got bit by some kind of bug. Property desperately needs updating.

    Staff was friendly and responsive

    Stayed in April 2024

  • Reviewed: 17 April 2024

    1.0
    HORRIBLE... you get what you pay for . DON'T DO IT!!!!!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    roaches(left one in toilet for housekeeping to see, sound of beds and comfort couldn't connect our tablets to wi fi woman at desk during check in was teaching a 6 or 7 year old Indian child how to check me in and it took FOREVER!! staff NEVER asked how my stay was when I checked out

    NOTHING

    Stayed in April 2024

  • Reviewed: 29 July 2021

    10
    Good night stay
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Easily accessible.

    Stayed in July 2021

  • Reviewed: 27 June 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was run down and looks like they had a bad handyman to fix things

    Nothing, wouldn't stay again

    Stayed in May 2021

  • Reviewed: 26 June 2021

    8.0
    Very good
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in June 2021

  • Reviewed: 22 June 2021

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Nice room. We were bicycling and they were very accommodating.

    Stayed in June 2021

  • Reviewed: 15 June 2021

    8.0
    convenient
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The air conditioner was very loud. There was no shuttle service from the towpath.

    basic room, basic rates

    Stayed in May 2021

  • Reviewed: 14 June 2021

    1.0
    This was the worst place I’ve ever stayed
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Waffle House

    Stayed in June 2021

  • Reviewed: 6 July 2021

    5.0
    Do not recommend
    • Leisure trip
    • Couple
    • Superior King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was dirty, burn marks on sheets and comforter, stains and hair on the sheets, holes in bath towels, only 2 towels provided, no wash clothes, room had a smell, drawers had diet in them.

    Easy access to 81

    Stayed in July 2021

  • Reviewed: 2 May 2024

    7.0
    Good
    • Business trip
    • Group
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 21 July 2021

    6.0
    Pleasant
    • With a pet
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2021

Showing 1 – 25

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