NA

The aesthetic was excellent. Beds are comfortable and rooms were clean. The staff were m so kind and helpful!

Stayed in March 2024

Nothing

Great location, fantastic room, free breakfast

Stayed in November 2023

The only complaint I have is the parking fees. I think that 45/per day is a bit much.

Our stay was great. The hotel is very clean and well maintained. The staff were very courteous and friendly and it’s perfectly located.

Stayed in September 2023

I think that more varied offer would be nice

Stayed in September 2023

Very nice place for family , close to wharf , high end area with many bars and attractions, Like Tea Party at door

Stayed in August 2023

Nothing.

Everything! This is our new favorite hotel in Boston!

Stayed in July 2023

staff was friendly and welcoming and the hotel looks beautiful

Stayed in May 2023

We had two requests that were solved nearly instantly, so I have nothing bad to say about our stay.

The breakfast was a nice mix of hot and cold foods as well as a waffle station that was a hit amongst the children there. We also really appreciated the Cafe Nero adjacent to the lobby. We loved the fact that this was an adaptive Re-use project and the exposed brick and timbers felt so comfortable in the Seaport district. It was a great location to get anywhere in Boston either by foot (which we preferred) or by Public Transit. There were many different types of restaurants within walking distance as well as a Trader Joes Grocery store if you wanted to cook in your full kitchen.

Stayed in April 2023

Good breakfast - excellent waffles. Nice modern feel making the most of the historic building. Great location for exploring the harbour and the seafront.

Stayed in February 2023

bed is very uncomfortable because mattress is very old

location breakfast room space

Stayed in November 2022

One of the only two lifts broke down and it was not repaired in the >2 days we stayed there. Since there are no stairs leading to the lobby, having only one working lift created some “traffic” in the mornings if you wanted to get out of the hotel. Single-use plastics in breakfast shall be phased out.

Stayed in August 2022

The parking, breakfast and customer service.

Stayed in July 2022

Na

Breakfast was wonderful.Staff were very attentive and helpful.Room was perfect size for a family of 4.

Stayed in February 2022

No complaints as everything was perfect.

So quiet and comfortable.

Stayed in September 2021

The pull-out sofa was on the snap size.

The staff was incredibly friendly and helpful and the hotel was very clean. The rooms were a nice size for a city hotel and it was located close to the attractions we wanted to see.

Stayed in July 2021

Twice tech. tried repairing lock and for the hour we needed to relax before going back we wasted it on the issue of the lock and getting another room. the TV in the 2nd room #421 did not work.

Overall things were OK, Keys did not work trying to get in our room #305, technician replace Battery on lock, went for a long walking tour, when we came back very tired still couldn't get in room.

Stayed in June 2021

The property is beautiful and staff are unsurpassed in excellence

Stayed in June 2021

Bed comfort and bed linens could be improved for the price. Also it was either hot or cold in the room; hard to find a happy medium in temperature. Wifi was super spotty, which was annoying. Breakfast could be improved. Nothing horrible about the hotel, but at the price we paid, I did expect more. It was a very expensive stay but we booked rather last minute, so not much else was available. I'd not stay there again for that price. ($800 per night for a 1-bedroom suite!)

Room was a nice size for the city and it's always nice to have a kitchen. The back lobby design was attractive. Location is convenient to South Station, with several good restaurants nearby.

Stayed in October 2023

The room next door lacks sound insulation and breakfast is very poor.

Clean and good location

Stayed in August 2021

Nothing.

It was very clean, a nice large space and felt luxurious due to it being a suite. Our stay was very quiet and comfortable.

Stayed in May 2023

being told I was smoking in the room when I did not. they can check every time I walked out of that room and when the door was unlocked and look at the security cameras to see me walking out and off property to smoke. second my kids were in the room with me- I have enough respect for my kids to not smoke near them. third and finally, if I had been smoking in the room- why did not one soul on the floor complain about smoking during our stay? the walls are thin enough I could hear the guest in the room next to us.. there is ONLY a picture of trash as “evidence”… the front desk staff refused to let me speak with any manager- said no manager was on duty. I would like to know who verified there was any smoking at any point in time in the room…the only odor in that room was the fermented vomit from my son in the middle of the night… I didn’t leave those linens in the hallway. I also would like the $20 cash tip I left the maid back, or at least it credited toward this fraudulent charge. Absolutely absurd to be discriminated on for leaving trash in a room that didn’t even have enough garbage bags so I could properly dispose of it… I wasn’t leaving with that trash, since I could no longer use it as I had a 5 hour drive home from Boston in front of me.

how courteous some of the staff was upon checking in, and helping me with my son when he got sick. that staff was great.

Stayed in May 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in February 2024